Last Updated on: 22-Feb-2025

Dashboard

Since Year 2022

Total

585570
Registered Users 1213946
Registered Enterprises 1212560
Applications Received 1177200
Applications Disposed 25547
Query Raised 9813
In Progress Department

Progress Chart

Disposed

Query

In Progress

Total Applied Applications

50064 Year -2025

+

412096 Year -2024

+

1322997 Prior to 2024

=

1785157 Total

Online Single Window System Dashboard

Department Name

Total no of applications received

Total no of applications processed

Avg time taken to grant approval (in Days)

Median time taken to grant approval (in Days)

Minimum time taken to obtain approval (in Days)

Max time taken to obtain approval (in Days)

Average fee taken by the Department for completion of entire process of obtaining approval/certificate

View Details

Agriculture Department

80348

79142

4.00

0.00

424.00

1697.79

Animal Husbandry Department

386

374

17.00

0.00

163.00

0.00

Board of Revenue, Uttar Pradesh

10814

10043

32.00

0.00

964.00

33844.99

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
New Licence for Single cinema Multiplex Travelling cinema Special cinematograph exhibition Video Cinema Travelling Video Cinema Local Channel and Video library	30	357	344	10	7.00	0.00	164.00	70413.69
Operator Permit for CinematographDigital Projection System	30	145	129	17	14.00	0.00	87.00	213.54
Permission of various Entertainments (Other than Licensed Entertainments Cable and DTH as Amusement Parkwater ParkCabaret or Floor ShowGiant wheel Video Games Games of SkillMimicryCarnivalPuppet ShowNon-Classical Music Horse Race Pool Game Bowling Alley Billiards SnookerOther Entertainments not covered by the above mentioned list)	30	975	940	10	3.00	0.00	162.00	0.00
Renewal of License for Single cinema Multiplex Travelling cinemaSpecial cinematograph exhibition Video CinemaTravelling Video Cinema Local Channel and Video library	30	1400	1389	10	5.00	0.00	231.00	49090.20
	Total	2877	2802

Commercial Tax Department

2877

2802

5.00

0.00

231.00

35740.34

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Apply for Capital Grant	120	14	1	154	154.00	154.00	154.00	0.00
Apply for Interest Subvention	120	11	1	142	142.00	142.00	142.00	0.00
Apply for Refrigerated Van Insulated Van Road Milk Tanker Bulk Milk Cooler Ice Cream Trolley etc	120	7	1	7	7.00	0.00	0.00	0.00
Apply For Reimbursement of Electricity Duty Stamp Duty only	120	2	0	0	0.00	0.00	0.00	0.00
Apply for Reimbursement of Provision for Market Development and Brand Promotion	120	0	0	0	0.00	0.00	0.00	0.00
	Total	34	3

Dairy Development Department

142.00

154.00

0.00

Department of Additional Sources of Energy

57.00

30.00

277.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Licence of industrial alcohal(FL-39,40,41)	10	7	7	42	64.50	78.00	502.00	0.00
Application for licence to manufacture goods liable to duty of excise under the medicinal and tolet preparation(in bond/ outside bond(excise duty) act 1955.	10	0	0	0	0.00	0.00	0.00	0.00
Application to establish a brewery.	10	2	2	181	362.00	141.00	426.00	250000.00
Application to establish distillery.	10	19	18	125	146.00	42.00	511.00	500000.00
Brand-Label Registration	14	0	0	0	0.00	0.00	0.00	0.00
ENA Export	14	0	0	0	0.00	0.00	0.00	0.00
ENA Import	7	0	0	0	0.00	0.00	0.00	0.00
Export of IMFL	14	0	0	0	0.00	0.00	0.00	0.00
Licence for establish a brewery.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for establishment of a distillery.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for industries in which alchohol is Completely converted in other chemical.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for industries in which alchohol used as a solvent.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for petroleum depot and thinners etc.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for running a brewery.	10	1	1	7	7.00	7.00	28.00	1000.00
Licence for running a distillery.	10	12	12	23	17.00	6.00	68.00	700.00
Licence to manufacture medicinal and tolet preparation containing alcohol out side bond.	10	0	0	0	0.00	0.00	0.00	0.00
Licence to manufacture medicinal and tolet preparation containing alcohol,opium, Indian herp and other narcotic drugs and narcotics under bond for payment of duty.	10	0	0	0	0.00	0.00	0.00	0.00
License for Retail Shops and Renewal	7	85010	85000	1	0.00	0.00	751.00	0.00
Liquor Import from Other Countries	7	0	0	0	0.00	0.00	0.00	0.00
Liquor import from Other States	7	0	0	0	0.00	0.00	0.00	0.00
Renewal of Brand-Label	14	0	0	0	0.00	0.00	0.00	0.00
	Total	85051	85040

Department of Excise

85051

85040

0.00

751.00

125.74

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Capital Subsidy for New or Expansion of Food Processing Industries	60	732	616	154	148.00	0.00	321.00	0.00
Application for Capital Subsidy on Installation of Solar Power Plant in Food Processing unit in Rural area	60	99	89	109	75.00	40.00	244.00	0.00
Application for Decentralized Processing Storage	60	17	17	280	306.00	276.00	276.00	0.00
Application for Interest Subsidy of Reefer Vehicles	60	11	11	186	185.00	68.00	144.00	0.00
Application for Transport Subsidy for Exports	60	9	9	150	70.00	31.00	70.00	0.00
Apply for Incentive Under Food Processing Policy	30	4	2	0	0.00	0.00	0.00	0.00
	Total	872	744

Department of Horticulture and Food Processing

872

744

142.00

0.00

321.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Amendment for change in factory name under the factories act 1948	30	552	475	4	3.00	0.00	42.00	0.00
Amendment for change in occupier under the factories act 1948	30	1425	1209	6	4.00	0.00	41.00	5.01
Amendment for extension in building plan under the factories act 1948	30	403	350	8	5.00	0.00	40.00	0.00
Amendment for manager under the factories act 1948	30	1302	1194	5	4.00	0.00	39.00	0.00
Amendment for revised building plan	30	1913	1674	5	4.00	0.00	55.00	3.81
Amendment forchange in number of workers and power under the factories act 1948	30	1259	1174	5	4.00	0.00	178.00	6395.23
Amendment in license issued to contractor under Contract Labour (Regulation and Abolition Act) 1970	30	1143	1142	1	1.00	0.00	155.00	28430.54
Amendment in license issued under the Inter State Migrant workmen Act 1979	30	10	10	7	5.50	0.00	21.00	172.50
Amendment in registration issued to establishment under the Motor and Transport Workers Act 1961	30	24	24	1	1.00	0.00	5.00	5.00
Amendment in registration issued to establishments under Uttar Pradesh Shops and Commercial Establishment Act 1962	30	11398	11372	1	1.00	0.00	22.00	4600.12
Amendment in registration issued to the Principal Employer under the Contract Labour (Regulation and Abolition Act 1970)	30	3869	3866	1	0.00	0.00	24.00	305.61
Amendment in registration issued to the Principal Employer under the Inter State Migrant workmen Act 1979	30	22	22	2	1.00	0.00	11.00	74.57
Approval for Boiler Erector	30	74	74	7	5.00	0.00	30.00	9689.19
Approval of Boiler Manufacturer	30	30	30	9	5.50	1.00	23.00	10344.83
Approval of plan and permission to construct/extend/or take into use any building as a factory under the Factories Act, 1948	30	8511	8114	4	3.00	0.00	52.00	3.11
License for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	3687	3681	1	1.00	0.00	118.00	40130.29
License for contractors under the Inter State Migrant Workmen(RECS) Act 1979	30	187	187	1	1.00	0.00	15.00	2763.20
Proposed Building Plan under The Factories Act 1948	30	218	195	10	5.00	0.00	64.00	0.00
RE-apply Approval of plan and permission to construct extend or take into use any building as a factory under the Factories Act 1948	30	121	115	6	2.00	0.00	27.00	0.00
Re-apply Registration and grant of license under The Factories Act 1948	30	119	112	9	4.50	0.00	32.00	0.00
Registration and grant of license under The Factories Act, 1948	30	8549	6937	4	3.00	0.00	57.00	2877.14
Registration of Boilers under Indian Boillers Act, 1923	30	616	602	15	16.00	0.00	39.00	12273.63
Registration of establishment under the Inter State Migrant Workmen (RE/CS) Act, 1979	30	410	410	2	1.00	0.00	178.00	458.79
Registration of principal employer's establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	5205	5202	1	1.00	0.00	293.00	1376.98
Registration under Beedi Cigar Act	21	664	664	0	1.00	0.00	16.00	54.94
Registration under Motor Transport Act	21	836	836	1	1.00	0.00	186.00	728.47
Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996	30	135268	135220	0	0.00	0.00	191.00	1027.78
Registration under UP Shops and Establishment Act, 1962	30	147859	147639	1	1.00	0.00	244.00	4516.00
Renewal for Boiler Erector	30	0	0	0	0.00	0.00	0.00	0.00
Renewal of Boiler Manufacturer	30	0	0	0	0.00	0.00	0.00	0.00
Renewal of Boilers under Indian Boillers Act, 1923	30	6801	6624	18	19.00	0.00	143.00	12084.02
Renewal of license for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	12723	12716	1	0.00	0.00	561.00	469.98
Renewal of license for contractors under the Inter State Migrant Workmen (RECS) Act 1979	30	56	56	2	2.50	0.00	13.00	228.95
Renewal of license under The Factories Act, 1948	60	15602	15579	1	1.00	0.00	228.00	14827.14
Renewal of principal employer's establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	0	0	0	0.00	0.00	0.00	0.00
Renewal under Beedi Cigar Act	21	651	651	0	1.00	0.00	17.00	117.09
Renewal under Motor Transport Act	21	249	248	1	1.00	0.00	11.00	879.90
Renewal under UP Shops and Establishment Act, 1962	30	11368	11360	1	1.00	0.00	73.00	8964.14
	Total	383124	379764

Department of Labour

383124

379764

1.00

0.00

561.00

3909.74

Department of Stamp and Registration

12389

12293

14.00

0.00

557.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for issue of New License to Dealer	30	841	728	15	12.00	0.00	590.00	99.87
Application for issue of New License to Repairer	30	781	672	18	14.00	0.00	108.00	99.80
Application for Registration of Name and Address of Packer/Manufacturer/ Importer	30	982	839	17	15.00	0.00	127.00	500.00
Application for the issue of new licenses to the Manufacturer	45	122	96	24	19.00	4.00	89.00	500.00
Nomination of Director by the company	30	107	106	12	7.00	0.00	47.00	0.00
Renewal for issue of New License to Dealer	15	1609	1608	5	4.00	0.00	296.00	523.15
Renewal for issue of New License to Repairer	15	1520	1520	6	4.00	0.00	294.00	522.39
Renewal for the issue of new licenses to the Manufacturer	30	82	82	1	1.00	0.00	39.00	4125.00
Verification of Flow Meters	15	74	71	9	7.00	1.00	76.00	12330.00
Verification of Storage Tanks	15	68	66	7	5.50	0.00	67.00	16770.30
	Total	6186	5788

Department of Weights and Measures : Legal Metrology

6186

5788

8.00

0.00

590.00

697.34

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Initial Inspection of Generating Set	4	1531	1459	3	3.00	0.00	237.00	10084.73
Initial Inspection of High / Extra High Voltage Installation	4	6786	6662	2	2.00	0.00	47.00	14258.17
Initial Inspection of Low Voltage Installation	4	1363	939	2	2.00	0.00	24.00	1210.23
Initial Inspection of Medium Pressure Installation	4	13403	12396	2	2.00	0.00	52.00	1084.06
Periodical Inspection under regulation - 30	15	4178	4042	6	4.00	0.00	106.00	33854.72
	Total	27261	25498

Directorate of Electrical Safety

27261

25498

2.00

0.00

237.00

9962.68

DMIC IITGNL

92.00

0.00

Electronics Department

3.00

2.00

24.00

0.00

Film Bandhu

737

709

13.00

1.00

165.00

0.00

Food and Civil Supplies Department

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Additional Item Permission	15	730	720	11	6.50	0.00	102.00	3192.11
Approval of Testing Laboratory in Form 37	30	3	2	258	258.00	108.00	342.00	7500.00
Blood Bank Licence	30	0	0	0	0.00	0.00	0.00	0.00
Drug Sale License	30	82187	82055	7	6.00	0.00	1137.00	3107.71
Free Sale Certificate	7	91	90	10	7.00	0.00	79.00	0.00
GMP and GLP Certificate	30	133	130	45	36.00	0.00	152.00	0.00
Loan Licence of Allopathic Drugs in Form 25A	30	8	8	47	43.00	1.00	147.00	9450.00
Loan Licence of Allopathic Drugs in Form 28A	30	6	5	55	42.00	13.00	155.00	8880.00
Loan Licence of Cosmetics in Form 32A	30	9	8	37	45.50	11.00	78.00	11400.00
Loan Licence of Large Volume Parenterals/Sera and Vaccines in Form 28DA	30	0	0	0	0.00	0.00	0.00	0.00
Manufacturing and Marketing Certificate	7	109	109	14	8.00	0.00	65.00	0.00
Manufacturing Licence and Laboratory Approval - Retention and Renewal	30	66	65	17	4.00	0.00	244.00	13017.05
Manufacturing Licence of Allopathic Drugs in Form 25	30	44	40	85	60.50	5.00	213.00	9495.00
Manufacturing Licence of Allopathic Drugs in Form 28	30	14	13	58	44.00	7.00	212.00	10092.86
Manufacturing Licence of Cosmetics in Form 32	30	31	28	46	32.00	1.00	124.00	11444.19
Manufacturing Licence of Homoeopathic Drugs in Form 25C	30	9	5	93	74.00	0.00	181.00	7292.86
Manufacturing Licence of Large Volume Parenterals/Sera and Vaccines in Form 28D	30	2	1	52	52.00	0.00	0.00	0.00
Neutral Code	7	21	20	8	3.50	0.00	21.00	0.00
Non-Conviction Certificate	7	114	114	7	5.00	0.00	74.00	0.00
Performance Certificate	7	34	34	16	8.00	0.00	40.00	0.00
Registration for Medical Device Sale	15	563	554	10	8.50	0.00	56.00	3007.53
Renewal of Blood Bank Licence – Form 26G	30	0	0	0	0.00	0.00	0.00	0.00
Renewal of Homoeopathic Drug Licence	30	0	0	0	0.00	0.00	0.00	0.00
Repacking Licence of Allopathic Drugs in Firm 25B	30	3	2	36	36.00	0.00	0.00	0.00
Retention of Drug Sale Licence	15	38233	38143	1	1.00	0.00	146.00	3109.16
Test Licence – Form 29	15	243	237	16	11.00	0.00	156.00	270.00
Validity Certificate	7	39	39	14	7.00	0.00	69.00	0.00
WHO GMP Certificate /COPP	30	11	11	32	27.00	14.00	166.00	0.00
	Total	122703	122433

Food Safety and Drug Administration (Drug)

122703

122433

3.00

0.00

1137.00

3104.68

Forest and Wildlife Department

0.00

Geology and Mining

499.50

124.00

367.00

10000.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Land Allotment Service	30	342	336	26	25.00	0.00	55.00	1180.00
Request For Addition Of Projects Within Same Premises	15	0	0	0	0.00	0.00	0.00	0.00
Request For Change Of Plot	30	0	0	0	0.00	0.00	0.00	0.00
Request For Change Of Projects Within Same Premises	15	0	0	0	0.00	0.00	0.00	0.00
Request For Issuance Of Certificate For Start Of Production	30	0	0	0	0.00	0.00	0.00	0.00
Request for Issuance Of NOC For Permission To Mortgage In The Favour Of Financial Institution	15	5	3	9	10.00	6.00	12.00	0.00
Request For Issuing Of Completion Certificate or Occupancy Certificate	30	0	0	0	0.00	0.00	0.00	0.00
Request For No Dues Certificate After Full Payment	21	2	1	19	13.00	0.00	0.00	0.00
Request for Permission For Joint Mortgage	15	0	0	0	0.00	0.00	0.00	0.00
Request for Recognition of Legal Heir After Death Of Allottee	15	1	0	0	22.00	0.00	0.00	0.00
Request for Restoration of Plot After Cancellation	30	0	0	0	0.00	0.00	0.00	0.00
Request for Surrender Of Plot	30	0	0	0	0.00	0.00	0.00	0.00
Request for Time Extension for setting up of Project	30	0	0	0	0.00	0.00	0.00	0.00
Request For Transfer Of Lease Deed To Financial Institution	15	0	0	0	0.00	0.00	0.00	0.00
	Total	350	340

Gorakhpur Industrial Development Authority (GIDA)

353

340

25.00

0.00

55.00

1165.19

Ground Water Department

10039

9528

30.00

0.00

874.00

4991.50

Handloom and Textiles Department

73.50

14.00

183.00

0.00

Home Department

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Building Plan Approval	30	10145	8066	13	9.00	0.00	700.00	0.00
e-intimation of commencement of construction	5	48	48	38	12.50	0.00	390.00	0.00
e-intimation of Plinth level completion	7	24	19	73	64.00	9.00	76.00	0.00
Map Approval	2	5341	5308	3	2.00	0.00	100.00	0.00
Occupancy cum Completion certificate	25	18	16	56	40.00	9.00	210.00	0.00
Reapply for Building Plan Approval against rejected Application	15	6957	6434	13	10.00	0.00	564.00	0.00
Revalidation(extension of validity)	30	286	257	16	11.00	0.00	474.00	0.00
	Total	22819	20148

Housing Department

22819

20148

8.00

0.00

700.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Disbursement for IT and ITeS Policy of Uttar Pradesh 2022	90	0	0	0	0.00	0.00	0.00	0.00
Disbursement for Uttar Pradesh Data Center Policy 2021	90	0	0	0	0.00	0.00	0.00	0.00
Disbursement for Uttar Pradesh Electronics Manufacturing Policy 2020 (First Amendment 2022)	90	11	0	0	0.00	0.00	0.00	0.00
IT and ITeS Policy of Uttar Pradesh 2022	30	16	8	141	122.50	0.00	345.00	0.00
NOC for establishment and Maintenance of Overground telegraph infrastructure	45	13704	13537	33	35.00	0.00	648.00	9966.41
UP Data Center Policy Investment Proposal Form	90	6	0	0	0.00	0.00	0.00	0.00
Uttar Pradesh Semiconductor Policy 2024	30	5	2	163	163.50	135.00	135.00	0.00
Uttar Pradesh Electronics Manufacturing Policy 2020	30	57	29	243	225.00	131.00	491.00	0.00
Uttar Pradesh Startup Policy 2020 (1st Amendment 2022)	90	3	2	0	0.00	0.00	0.00	0.00
	Total	13802	13578

Information Technology Department

13802

13578

35.00

0.00

648.00

9940.76

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Additional Course Permission (Institutional Dept)	30	4	4	73	295.00	0.00	0.00	0.00
Building Plan Approval (Commercial Dept)	60	0	0	0	0.00	0.00	0.00	0.00
Building Plan Approval (Industry Dept)	30	1	1	171	171.00	171.00	171.00	151988.00
Calculation verification updations of deposits (Commercial Dept)	30	42	41	11	28.00	0.00	47.00	0.00
Calculation verification updations of deposits (Builder Dept)	30	36	36	23	40.00	35.00	636.00	0.00
Calculation verification updations of deposits (Group Housing Dept)	15	1	1	0	0.00	0.00	0.00	0.00
Calculation verification updations of deposits (Industry Dept)	25	222	212	26	33.50	1.00	128.00	0.00
Calculations Verifications for deposit of various due amounts (Institutional Dept)	15	41	26	13	25.00	18.00	18.00	0.00
Calculationverificationupdations of deposits (IT Dept)	30	23	14	42	93.00	59.00	663.00	0.00
Change in Constitution (CIC) (Commercial Dept)	15	0	0	0	0.00	0.00	0.00	0.00
Change in Constitution (CIC) (Industry Dept)	12	138	132	11	16.00	4.00	29.00	11888.50
Change in Constitution (CIC) (Institutional Dept)	15	10	6	58	41.50	57.00	57.00	5000.00
Change in Constitution (CIC) (IT Dept)	20	6	4	67	135.50	0.00	0.00	0.00
Change in Name (Industry Dept)	7	48	48	12	10.00	2.00	64.00	0.00
Change in Project (Industry Dept)	30	56	53	20	34.00	9.00	101.00	0.00
Change in Shareholders Trustees (Institutional Dept)	10	10	4	39	54.00	0.00	0.00	0.00
Change in ShareholdersTrustees (Commercial Dept)	15	14	14	6	5.50	5.00	19.00	0.00
Change in ShareholdersTrustees (Industry Dept)	7	77	76	16	13.00	5.00	142.00	11963.38
Change in ShareholdersTrustees (IT Dept)	15	16	10	51	62.50	0.00	0.00	0.00
Change of Address (Commercial Dept)	3	2	2	4	4.00	2.00	5.00	0.00
Change of Address (Builder Dept)	3	8	8	6	27.50	52.00	52.00	0.00
Change of Address (Group Housing Dept)	7	2	1	0	0.00	0.00	0.00	0.00
Change of Address (Industry Dept)	10	41	39	14	17.00	1.00	576.00	0.00
Change of Address (Institutional Dept)	7	12	8	51	89.00	0.00	0.00	0.00
Change of Address (IT Dept)	3	3	3	1	4.00	4.00	4.00	0.00
Change of Address for Sub-Lessee (Commercial Dept)	3	1	1	0	0.00	0.00	0.00	0.00
Change of Address Sub-Lease (Group Housing Dept)	7	3	3	39	58.50	0.00	0.00	0.00
Change of Address Sub-Lease (Builder Dept)	3	11	10	3	8.00	0.00	0.00	0.00
Change of Address Sub-Lease (Institutional Dept)	7	0	0	0	0.00	0.00	0.00	0.00
Change of Address Sub-Lease (IT Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Change of Directors (Industry Dept)	7	5	5	34	86.50	0.00	0.00	0.00
Complains in Pradhikaran diwas (Institutional Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Drinking Water/Sewage Combination (Industry Dept)	15	13	13	19	12.00	4.00	15.00	1025.71
Grant of extension for implementation of the project (Institutional Dept)	10	4	4	38	44.00	0.00	0.00	0.00
Issue of Activated Certificate(Functional Certificate) (Industry Dept)	30	888	852	22	26.00	0.00	797.00	0.00
Issue of Duplicate Papers (Commercial Dept)	20	6	6	9	27.50	12.00	43.00	0.00
Issue of Duplicate Papers (Builder Dept)	10	22	18	11	16.00	4.00	4.00	0.00
Issue of Duplicate Papers (Group Housing Dept)	5	16	15	11	39.00	0.00	0.00	0.00
Issue of Duplicate Papers (Industry Dept)	15	19	19	12	20.00	4.00	23.00	0.00
Issue of Duplicate Papers (Institutional Dept)	7	2	1	0	0.00	0.00	0.00	0.00
Issue of Duplicate Papers (IT Dept)	15	2	2	23	23.50	0.00	0.00	0.00
Issue of Functional Certificate (Commercial Dept)	30	46	46	21	26.00	0.00	78.00	0.00
Issue of Functional Certificate (Institutional Dept)	10	109	69	39	53.00	87.00	87.00	2.00
Issue of No Dues Certificate (Industry Dept)	30	1740	1659	27	35.00	0.00	572.00	0.00
Joint Name (Commercial Dept)	15	0	0	0	0.00	0.00	0.00	0.00
Joint Name (Group Housing Dept)	7	0	0	0	0.00	0.00	0.00	0.00
Joint Name (Builder Dept)	15	3	3	0	0.00	0.00	0.00	0.00
Joint Name (Industry Dept)	20	2	2	11	23.00	23.00	23.00	0.00
Joint Name (IT Dept)	15	0	0	0	0.00	0.00	0.00	0.00
Land Allotment (Institutional)	45	0	0	0	0.00	0.00	0.00	0.00
Land Allotment System (Industry Dept)	45	593	593	140	160.00	4.00	70.00	4143762.26
Land Allotment(IT and ITES)	45	0	0	0	0.00	0.00	0.00	0.00
Lease Deed Execution (Commercial Dept)	30	35	34	16	13.00	1.00	58.00	541.54
Lease Deed ution (Builder Dept)	60	2	2	0	0.00	0.00	0.00	0.00
Lease Deed ution (Group Housing Dept)	10	2118	2007	1	63.00	10.00	75.00	0.00
Lease Deed ution (Industry Dept)	30	273	261	13	33.00	2.00	56.00	503.75
Lease Deed ution (IT Dept)	45	10	9	34	21.00	1.00	210.00	750.00
Lease Deed ution(Institutional Dept)	30	24	15	95	86.00	0.00	0.00	0.00
Map Surrender Certificate (Industry Dept)	70	0	0	0	0.00	0.00	0.00	0.00
Miscellaneous Service (Commercial Dept)	15	563	554	8	12.00	0.00	100.00	0.00
Miscellaneous Service (Builder Dept)	15	5609	5382	5	20.00	1.00	365.00	0.00
Miscellaneous Service (Group Housing Dept)	15	939	893	3	41.50	18.00	112.00	0.00
Miscellaneous Service (Industry Dept)	15	426	417	18	19.00	0.00	128.00	0.00
Miscellaneous Service (Institutional Dept)	15	179	106	41	58.50	48.00	462.00	0.00
Miscellaneous Service (IT Dept)	15	133	98	43	55.50	5.00	663.00	0.00
Mortgage of Mart (Institutional Dept)	7	27	24	34	101.00	0.00	0.00	0.00
Mortgage Permission (Commercial Dept)	7	555	547	9	10.00	0.00	203.00	1007.64
Mortgage Permission (Group Housing Dept)	5	987	955	2	29.00	6.00	421.00	1000.00
Mortgage Permission (Builder Dept)	7	4123	4024	2	10.00	1.00	116.00	1006.00
Mortgage Permission (Institutional Dept)	10	96	69	31	53.00	50.00	175.00	5450.00
Mortgage Permission (IT Dept)	15	97	75	33	52.00	9.00	159.00	1206.63
Mortgage Permission Cancel Withdrawal (Group Housing Dept)	5	40	39	4	32.50	40.00	40.00	0.00
Mortgage Permission Cancel Withdrawal (Industry Dept)	10	84	83	18	14.00	1.00	50.00	0.00
Mortgage Permission Cancel Withdrawal (Institutional Dept)	7	9	7	20	46.00	46.00	46.00	0.00
Mortgage Permission CancelWithdrawal (IT Dept)	7	2	2	0	0.00	0.00	0.00	0.00
Mortgage Permission OC Commercial Allottee for their shop byer commercial (Commercial Dept)	7	33	33	11	8.00	2.00	92.00	1012.86
Mortgage Permission to builders sub-lessee sub- allottee (Builder Dept)	5	12917	12545	2	8.00	1.00	534.00	1000.76
Mortgage Permission to buildersub- lesseesub-allottee (Commercial Dept)	5	235	230	8	7.00	0.00	95.00	1001.88
Mortgage Permission(Coletral) (Industry Dept)	30	182	180	28	34.00	1.00	572.00	5110.20
Mortgage Permission(Normal) (Industry Dept)	30	423	411	23	33.00	1.00	588.00	0.00
Mutation (Death Case) (Group Housing Dept)	60	323	301	7	91.00	38.00	596.00	1000.00
Mutation (Death Case) (Builder Dept)	60	788	745	14	72.00	7.00	99.00	1000.00
Mutation (Death Case) (IT Dept)	60	28	17	94	134.00	81.00	81.00	1180.00
No Dues certificate (Commercial Dept)	5	106	104	13	11.00	0.00	96.00	0.00
No Dues certificate (Builder Dept)	5	99	97	6	20.00	19.00	345.00	0.00
No Dues certificate (Group Housing Dept)	15	14	13	19	34.00	0.00	0.00	0.00
No Dues certificate (Institutional Dept)	10	354	270	40	49.00	2.00	544.00	0.00
No Dues certificate (IT Dept)	15	113	92	41	42.00	6.00	28.00	0.00
No Dues Certificate-Self Generated (Industry Dept)	1	3	3	0	0.00	0.00	0.00	0.00
One Time Payment (Commercial Dept)	20	46	46	16	21.00	2.00	86.00	0.00
One Time Payment (Builder Dept)	20	12	11	5	57.00	57.00	57.00	0.00
One Time Payment (Group Housing Dept)	20	0	0	0	0.00	0.00	0.00	0.00
One Time Payment (IT Dept)	15	16	12	56	63.00	4.00	93.00	0.00
One Time Payment (Premium Lease Rent) (Institutional Dept)	10	65	47	42	50.00	0.00	0.00	0.00
One Time Payment(Industry Dept)	25	436	423	30	31.00	0.00	158.00	0.00
Permission of Commercial Activity (Institutional Dept)	7	3	2	74	148.00	0.00	0.00	0.00
Plot Mutation after death of allottee (Industry Dept)	90	49	49	30	58.00	17.00	98.00	818.00
Possession (Industry Dept)	20	16	16	18	31.00	13.00	34.00	0.00
Refund of Excess Amount (Commercial Dept)	30	6	6	43	59.00	11.00	87.00	0.00
Refund of Excess Amount (Builder Dept)	30	38	35	14	39.00	52.00	57.00	0.00
Refund of Excess Amount (Group Housing Dept)	30	15	13	36	123.00	0.00	0.00	0.00
Refund of Excess Amount (Industry Dept)	30	60	55	25	38.00	20.00	74.00	0.00
Refund of Excess Amount (Institutional Dept)	30	11	4	39	78.00	0.00	0.00	0.00
Refund of Excess Amount (IT Dept)	30	12	9	107	107.50	43.00	60.00	0.00
Rent Permission (Commercial Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Rent Permission (Industry Dept)	20	236	228	21	26.50	0.00	666.00	5220.41
Rent Permission (IT Dept)	20	2	1	37	37.00	0.00	0.00	0.00
Reschedulement of Payment (Commercial Dept)	30	7	7	34	67.00	1.00	100.00	0.00
Reschedulement of Payment (Builder Dept)	30	24	23	12	293.00	293.00	293.00	0.00
Reschedulement of Payment (Institutional Dept)	30	4	2	47	95.00	0.00	0.00	0.00
Reschedulement of Payment (IT Dept)	30	1	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Commercial Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Group Housing Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Industry Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Institutional Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Sub lease of Farm House (Institutional Dept)	3	1	0	0	0.00	0.00	0.00	0.00
Sub-Lease Deed of Flat office shops Buyers(Sub-Lease) (Builder Dept)	3	29	28	7	5.50	0.00	0.00	0.00
Sub-Lease Deed of Flatofficeshops Buyers(Sub-Lease) (IT Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Sub-Lease Deed of Mart Buyers(Sub-Lease) (Institutional Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Sub-Lease Deed of officeshops Buyers(Sub-Lease) (Commercial Dept)	3	6	6	3	5.00	3.00	9.00	1000.00
Surrender of Plot (Industry Dept)	30	4	4	13	55.00	55.00	55.00	0.00
Surrender of Plot (Institutional Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Surrender of PlotFlat (Commercial Dept)	20	0	0	0	0.00	0.00	0.00	0.00
Surrender of PlotFlat (Group Housing Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Time Extension for Construction (Commercial Dept)	5	10	10	4	7.00	4.00	8.00	0.00
Time Extension for Construction (Builder Dept)	5	72	67	4	14.00	6.00	40.00	0.00
Time Extension for Construction (Group Housing Dept)	8	102	95	3	55.50	0.00	0.00	0.00
Time Extension for Construction (Institutional Dept)	10	190	141	45	61.00	114.00	132.00	0.00
Time Extension for Construction (IT Dept)	15	48	38	48	56.50	0.00	0.00	0.00
Time Extension for Construction(Industry Dept)	35	727	682	30	41.00	0.00	572.00	0.00
Time Extension for Lease Deed (Commercial Dept)	20	0	0	0	0.00	0.00	0.00	0.00
Time Extension for Lease Deed (Group Housing Dept)	8	1	1	0	0.00	0.00	0.00	0.00
Time Extension for Lease Deed (Institutional Dept)	10	2	0	0	0.00	0.00	0.00	0.00
Time Extension for Lease Deed (IT Dept)	20	2	2	35	70.00	0.00	0.00	0.00
Time Extension for Lease Deed(Industry Dept)	30	23	22	27	35.00	12.00	64.00	0.00
Transfer Mutation of sublease office space on Death of the allottee (Commercial Dept)	7	69	67	9	9.50	2.00	38.00	1010.75
Transfer of Institutional PlotPermises (Institutional Dept)	10	18	10	41	68.50	0.00	0.00	0.00
Transfer of Mart (Institutional Dept)	10	77	66	17	47.00	22.00	22.00	5000.00
Transfer of PlotPremises on death of the Allottee (Institutional Dept)	60	1	0	0	0.00	0.00	0.00	0.00
Transfer of Property (Group Housing Dept)	10	2168	2135	2	41.00	10.00	516.00	1000.00
Transfer of Property (Industry Dept)	12	297	288	20	20.00	2.00	410.00	5221.92
Transfer of Property (IT Dept)	15	49	33	28	44.00	25.00	25.00	6490.00
Transfer of Property (Lease) (Builder Dept)	7	1371	1261	2	11.00	6.00	187.00	0.00
Transfer of Property (Sub-Lease) (Builder Dept)	7	14657	13762	1	12.00	0.00	600.00	1000.00
Transfer of Sublease Office Space (Commercial Dept)	7	833	827	10	11.00	1.00	272.00	1007.35
	Total	58063	55242

Infrastructure and Industrial Development Authority - GREATER NOIDA

58063

55242

17.00

0.00

797.00

166248.84

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt Commercial30	30	0	0	0	0.00	0.00	0.00	0.00
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt GHS	7	0	0	0	0.00	0.00	0.00	0.00
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt Industry	7	0	0	0	0.00	0.00	0.00	0.00
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt- Institutional	30	0	0	0	0.00	0.00	0.00	0.00
Acceptance of Power of Attorney given by the allottee for performance of various functions - Deptt Housing	10	3	3	17	12.00	9.00	32.00	0.00
Acceptance of Power of Attorney given by the allottee for performance of various functions - Deptt Commercial	10	0	0	0	0.00	0.00	0.00	0.00
Acceptance of Power of Attorney given by the allottee for performance of various functions - Deptt GHS	10	0	0	0	0.00	0.00	0.00	0.00
Acceptance of Power of Attorney given by the Allottee for performance of various functions - Deptt Industry	10	3	3	11	7.00	26.00	26.00	0.00
Acceptance of Power of Attorney given by the Allottee for performance of various functions - Deptt Institutional	10	0	0	0	0.00	0.00	0.00	0.00
Application for Restoration of allotment after cancellatio - Deptt Industry	7	2	2	8	8.00	7.00	7.00	0.00
Application for Restoration of allotment after cancellation - Deptt Institutional	30	7	6	29	29.50	26.00	33.00	0.00
Application for Restoration of allotment after cancellation - Deptt Commercial	30	0	0	0	0.00	0.00	0.00	0.00
Application for Restoration of allotment after cancellation - Deptt GHS	7	0	0	0	0.00	0.00	0.00	0.00
Building Plan Approval	2	684	389	56	9.00	0.00	490.00	49222.96
Calculation for deposit of various due amounts - Deptt Housing	5	826	812	5	6.00	1.00	33.00	0.00
Calculation for deposit of various due amounts - Deptt Residential	5	506	499	17	9.00	0.00	265.00	0.00
Calculation For Deposit Of Various Dues Amount - Dept Commercial	5	349	344	4	4.00	0.00	30.00	0.00
Calculation For Deposit Of Various Dues Amount - Dept Institutional	5	247	239	4	3.00	0.00	67.00	0.00
Calculation of Dues	5	1768	1681	3	4.00	0.00	327.00	0.00
Calculation of dues - Deptt Group Housing	15	4	2	6	6.00	6.00	6.00	0.00
Change in constitutions - Deptt Commercial	10	50	47	12	10.00	0.00	96.00	5900.00
Change in constitutions - Deptt GNS	10	1	1	4	4.00	4.00	4.00	5900.00
Change in constitutions - Deptt Housing	10	1	1	26	26.00	0.00	0.00	0.00
Change in constitutions - Deptt Industry	10	602	525	8	8.00	0.00	37.00	5900.00
Change in constitutions - Deptt Institutional	10	136	131	10	9.00	0.00	26.00	5900.00
Change in constitutions - Deptt Residential	10	8	8	10	9.50	0.00	23.00	5900.00
Conversion of Industrial plot from Industrial Land use to Industrial facilities - Deptt Industry	30	0	0	0	0.00	0.00	0.00	0.00
Ending/Occupancy Certificate	90	0	0	0	0.00	0.00	0.00	0.00
Execution of lease deed - Deptt Housing	3	207	179	14	11.00	1.00	88.00	0.00
Execution Of Lease Deed - Deptt Industry	3	99	85	3	3.00	0.00	32.00	0.00
Execution of lease deed - Deptt Residential	3	216	205	26	18.00	1.00	118.00	0.00
Extension of time period - Deptt GHS	15	0	0	0	0.00	0.00	0.00	0.00
Extension of time period - Deptt Housing	10	0	0	0	0.00	0.00	0.00	0.00
Extension of time period - Deptt rewsidential	10	406	370	23	12.00	0.00	245.00	0.00
Extension Of Time Period For Implementing The Project Construction Of Plot - Dept Commercial	10	10	7	9	10.50	6.00	34.00	0.00
Extension Of Time Period For Implementing The Project OR Construction Of Plot -Dept Institutional	10	554	533	9	9.00	0.00	47.00	0.00
Functional Certificate	10	2718	2534	9	8.00	0.00	347.00	0.00
Grant OF Mortgage - Deptt Industry	10	2249	2143	6	6.00	0.00	44.00	5900.00
Grant of mortgage- Deptt Commercial	10	304	281	6	6.00	0.00	59.00	5900.00
Grant of Mortgage- Deptt Institutional	10	757	727	8	9.00	0.00	30.00	5900.00
Grant of Mortgage Permission - Deptt Housing	10	1635	1524	16	11.00	0.00	227.00	1001.76
Grant of Mortgage Permission - Deptt Residential	10	1711	1663	11	6.00	0.00	280.00	1000.00
Issue of duplicate papers - Deptt Commercial	5	19	17	5	5.00	3.00	9.00	0.00
Issue of duplicate papers - Deptt GHS	5	3	1	44	44.00	0.00	0.00	0.00
Issue of duplicate papers - Deptt Housing	5	81	66	18	14.50	2.00	90.00	0.00
Issue of duplicate papers - Deptt Industry	3	198	168	4	4.00	0.00	20.00	0.00
Issue of duplicate papers - Deptt Institutional	5	5	5	9	9.00	7.00	15.00	0.00
Issue of duplicate papers - Deptt Residential	5	138	132	13	7.50	1.00	59.00	0.00
Issue Of Functional Certificate - Dept Commercial	10	839	729	8	7.00	0.00	72.00	0.00
Issue Of Functional Certificate - Dept Institutional	10	2175	2125	8	8.00	0.00	38.00	0.00
Issue of Mutation letter after receipt of copy of the Transfer Deed - Deptt Commercial	7	417	386	5	6.00	0.00	19.00	0.00
Issue of Mutation letter after receipt of copy of the Transfer Deed - Deptt- Institutional	7	166	164	5	5.00	0.00	17.00	0.00
Issue of Mutation letter after receipt of copy of the Transfer Deed - Deptt Residential	10	1769	1716	11	6.00	0.00	261.00	0.00
Issue of Mutation letter after receipt of the copy of the Transfer Deed - Deptt Industry	7	805	788	3	2.00	0.00	20.00	0.00
Issue of Mutation letter after receiptof copy of the Transfer Deed - Deptt GHS	7	241	238	10	8.00	1.00	69.00	0.00
Issue Of No Dues Certificate - Dept Commercial	5	1604	1582	4	4.00	0.00	92.00	0.00
Issue Of No Dues Certificate - Dept Institutional	5	1034	952	4	3.00	0.00	146.00	0.00
issue of no dues certificate - Deptt Group Housing	15	34	33	37	12.00	1.00	420.00	0.00
Issue of No dues Certificate - Deptt Housing	5	3316	3250	5	4.00	0.00	259.00	0.00
Issue of No Dues Certificate - Deptt Residential	5	2668	2630	13	6.00	0.00	314.00	0.00
Land Allotment - Deptt Institutional	60	0	0	0	0.00	0.00	0.00	0.00
Land Allotment System	45	238	238	1	25.00	0.00	79.00	5900.00
Mortgage permission for construction purpose - Deptt Group Housing	10	124	118	11	8.00	0.00	63.00	1090.71
Mutation Of Land	10	1617	1527	8	7.00	0.00	360.00	5900.00
No Dues Certificate	5	6768	6538	3	3.00	0.00	979.00	0.00
Permission for amalgamationdeamalgamation of indusrtial plots - Deptt Industry	30	6	5	56	34.00	8.00	122.00	0.00
Permission for co-allotteeship - Deptt GHS	10	0	0	0	0.00	0.00	0.00	0.00
Permission for co-allotteeship - Deptt Housing	10	4	3	17	12.00	9.00	30.00	1000.00
Permission for Co-Allotteeship - Deptt Residential	10	35	34	14	11.00	1.00	63.00	1000.00
Rejection Acceptance of Restoration of allotment - Deptt Housing	30	0	0	0	0.00	0.00	0.00	0.00
Renting of Premises	10	1141	1035	9	8.00	0.00	78.00	0.00
Renting Permission - Dept Institutional	10	147	139	10	9.00	0.00	28.00	0.00
Submission of Document - Deptt Commercial	3	307	294	3	3.00	0.00	53.00	0.00
Submission of Document - Deptt Housing	3	0	0	0	0.00	0.00	0.00	0.00
Submission of Document - Deptt Industry	3	1238	1179	3	2.00	0.00	119.00	0.00
Submission of Document - Deptt Institutional	3	212	209	3	3.00	0.00	19.00	0.00
Surrender Certificate	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt GHS	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Housing	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Commercial	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Industry	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Institutional	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Residential	15	0	0	0	0.00	0.00	0.00	0.00
Time Extension	10	1540	1457	10	10.00	0.00	44.00	0.00
Transfer of Flat House - Deptt Housing	10	3163	2936	15	11.00	0.00	267.00	1002.58
Transfer of Flat or House - Deptt GHS	10	266	264	8	6.00	0.00	76.00	1014.29
Transfer of GH Plot- Deptt GHS	10	2	2	68	68.00	0.00	0.00	1180.00
Transfer Of Plot - Dept Institutional	10	568	557	7	7.00	0.00	36.00	5900.00
Transfer of PlotPermises - Deptt Residential	10	2114	2054	12	7.00	0.00	245.00	1000.00
Transfer Premises - Dept Commercial	10	465	417	8	7.00	0.00	94.00	5900.00
ution Of Lease Deed - Deptt Commercial	3	10	10	6	5.50	3.00	10.00	0.00
	Total	51540	48942

Infrastructure and Industrial Development Authority - NOIDA

51540

48942

5.00

0.00

979.00

1529.27

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Addition Alteration of Sanctioned Map	15	22	19	20	14.00	6.00	91.00	488153.62
Amalgamation of Plots - Post Allotment	50	0	0	0	0.00	0.00	0.00	0.00
Application for Issuance of Unique Id for Private Industrial Park	60	2	0	0	0.00	0.00	0.00	0.00
Application for Seeking Incentive Under Warehousing and Logistics Policy 2022	45	84	41	146	87.00	48.00	397.00	10411.76
Building Plan Approval	15	734	719	10	9.00	0.00	236.00	11892.92
Completion Certificate	30	16	14	24	56.00	12.00	12.00	102799.00
Land Allotment System	21	695	675	31	25.00	1.00	97.00	361.71
Online facility for payment of Dues	1	891	889	1	0.00	0.00	39.00	520512.20
Online payment of reservation money	15	27	27	3	0.00	0.00	40.00	1305837.93
OTS Scheme for Maintenance Dues	5	3885	3885	1	1.00	0.00	315.00	96773.29
Re-Apply for Building Plan Approval Against Rejected Application	15	222	220	11	9.00	0.00	148.00	0.00
Re-apply for Building Plan Approval Against Rejected Application (OBPAS)	15	173	162	20	11.00	0.00	373.00	22189.19
Request for addition of products within same premises use	20	110	86	13	13.50	0.00	28.00	2273.66
Request for Amalgamation of Plots Post Allotment (OBPAS)	50	96	86	39	48.50	31.00	110.00	492672.06
Request for application for subletting of Plot	30	668	561	27	27.00	3.00	105.00	2334.21
Request for change of project within same premises use	20	471	432	12	10.00	0.00	53.00	2176.59
Request for establishment of additional unit within same premises use	30	4	4	49	55.50	20.00	20.00	1180.00
Request for handover of Lease Dead to the Lessee	20	353	303	14	14.00	0.00	55.00	0.00
Request for issuance of certificate for start of production	20	5999	5531	14	15.00	0.00	238.00	2.96
Request for issuance of NOC for permission to mortgage in favour of financial institution	20	4512	4213	9	7.00	0.00	382.00	3.22
Request for lease deed ution and registration	120	7278	6514	63	61.00	0.00	246.00	2243.89
Request for New Sanction Building Plan Application	15	1998	1909	15	11.00	0.00	387.00	192579.78
Request for no dues certificate after full payment	30	956	868	15	13.00	0.00	137.00	0.00
Request for outstanding dues position	7	1026	1019	5	5.00	0.00	98.00	0.00
Request for permission for creation of second charge in favour of financial institution	20	50	47	13	13.00	0.00	21.00	0.00
Request for permission for joint mortgage	20	86	82	13	14.00	0.00	87.00	0.00
Request for recognition of legal heir after death of Allottee	30	619	568	21	22.00	0.00	129.00	2673.63
Request for reconstitution Allottee firm company etc	30	747	700	27	27.00	1.00	110.00	3666.65
Request for restoration of plot after cancelation	30	55	46	28	27.00	11.00	97.00	2286.25
Request for Subdivision of Plot (OBPAS)	45	66	51	46	45.50	40.00	114.00	6184.46
Request for surrender of plot and refund of refundable amount	35	117	115	16	14.00	0.00	74.00	0.00
Request for time extension for setting up of Project	30	1261	1169	23	23.00	0.00	147.00	26713.93
Request for transfer of lease deed to financial institution	20	1606	1531	8	7.00	0.00	240.00	2.77
Request for transfer of plot	30	4306	4184	14	11.00	0.00	184.00	819363.30
Revalidation of Sanctioned Map	15	0	0	0	0.00	0.00	0.00	0.00
Revision of Sanctioned Map	15	3	3	10	6.00	6.00	18.00	1079645.67
	Total	39138	36673

Infrastructure and Industrial Development Authority - UPSIDA

39318

36673

13.00

0.00

397.00

148699.97

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Approval of surrender certificate	30	0	0	0	0.00	0.00	0.00	0.00
Building Plan Approval	15	160	114	35	9.00	0.00	189.00	861.39
Completion Certificate	30	15	13	125	56.00	29.00	320.00	1691.67
Issuance of No dues Certificate	25	437	427	16	16.00	0.00	71.00	0.00
Issuance of working certificate	90	8	6	75	76.50	66.00	90.00	1000.00
Land Allotment System	21	3678	3678	26	25.00	0.00	203.00	0.00
Mutation of plot after death of allotte	90	36	33	75	82.00	8.00	123.00	944.20
WaterSewage Connection	15	0	0	0	0.00	0.00	0.00	0.00
	Total	4334	4271

Infrastructure and Industrial Development Authority - YEIDA

4334

4271

25.00

0.00

320.00

67.05

Invest UP

57.00

231.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Front end Land Subsidy under UP FDI Policy 2023	30	14	10	141	230.00	50.00	325.00	0.00
Application for LOC to COE Under IIEPP 2022	30	2	1	0	0.00	0.00	0.00	0.00
Application for LOC to Infrastructure Projects Under IIEPP 2022	30	8	5	102	118.00	0.00	0.00	0.00
Application for LOC under FDI 2023	30	0	0	0	0.00	0.00	0.00	0.00
Application for Mega Mega Plus and Super Mega Industrial Undertakings under IIEPP Policy 2022	30	48	29	201	207.00	129.00	325.00	0.00
Application for Small Medium and Large Industrial Undertakings under IIEPP Policy 2022	30	58	36	118	141.00	111.00	259.00	0.00
Apply for LOC under Bioplastic Policy 2024 for Anchor Units	30	0	0	0	0.00	0.00	0.00	0.00
Disbursement under IIEPP-2022 for Mega and plus (Super mega and ultra mega)	300	1	0	0	0.00	0.00	0.00	0.00
Disbursment under IIEPP-2022 for Large Applications	300	5	0	0	0.00	0.00	0.00	0.00
Front End Land Subsidy Under MMLP 24	60	1	0	0	0.00	0.00	0.00	0.00
Incentive for Manufacturing Unit under EV Manufacturing and Mobility Policy 2022	90	0	0	0	0.00	0.00	0.00	0.00
Incentive for Service Unit under EV Manufacturing and Mobility Policy 2022	90	2	1	164	164.00	0.00	0.00	0.00
Mega, Mega Plus and Super Mega Industrial Undertakings	30	0	0	0	0.00	0.00	0.00	0.00
Mega, Mega Plus and Super Mega Industrial Undertakings	30	93	92	7	6.00	0.00	95.00	0.00
Small, Medium and Large Industrial Undertakings	30	434	432	48	57.00	1.00	107.00	0.00
Small, Medium and Large Industrial Undertakings	30	0	0	0	0.00	0.00	0.00	0.00
Stamp Duty Exemption under FDI Policy 2023	21	8	2	120	120.00	0.00	0.00	0.00
Stamp Duty Exemption under Industrial Policy 2022	21	27	18	55	11.50	1.00	385.00	0.00
	Total	701	626

Invest UP

701

626

57.00

0.00

385.00

0.00

Medical Health Department

128

122

35.00

0.00

769.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Acknowledgement within 72 hrs under UP MSME Act 2020	3	60	44	31	8.00	6.00	37.00	0.00
Common Incentive Under UP MSME Policy 2022	100	670	261	55	32.00	185.00	285.00	0.00
Mukhyamantri Yuva Swarojgar Yojana	7	38093	36506	3	2.00	0.00	178.00	0.00
ODOP Vitta Poshan Sahayata Yojana	7	17039	16325	3	2.00	0.00	124.00	0.00
Stamp Duty Exemption under UP MSME Policy 2022	21	768	545	55	24.00	0.00	468.00	0.00
	Total	56630	53681

MSME Department

56630

53681

2.00

0.00

468.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application form for disbursal of incentives for Small, Medium and Large Industrial Undertakings	30	12	1	387	387.00	387.00	1018.00	0.00
Application form for disbursement of incentives for Mega, Mega Plus and Super Mega Industrial Undertakings	30	2	1	174	174.00	174.00	174.00	0.00
Application form for Reimbursment of Deposited GST for Mega, Mega Plus and Super Mega Industrial Undertakings	30	2	0	0	0.00	456.00	456.00	0.00
Application form for Reimbursment of Deposited GST for Small, Medium and Large Industrial Undertakings	30	10	2	527	527.50	387.00	668.00	0.00
Application form for sanction of incentives for Small, Medium and Large Industrial Undertakings	30	42	24	210	182.50	1.00	894.00	0.00
Application form for sanction of incentives vide Letter of Comfort for Mega, Mega Plus and Super Mega Industrial Undertakings	30	21	5	222	198.00	16.00	689.00	0.00
Application form for Subsidy for Mega, Mega Plus and Super Mega Industrial Undertakings	30	0	0	0	0.00	0.00	0.00	0.00
Application form for Subsidy for Small, Medium and Large Industrial Undertakings	30	7	2	520	520.50	387.00	654.00	0.00
Module for Disbursement -Incentive for Large and Mega Units for IIEPP- 2017	120	2	0	0	0.00	0.00	0.00	0.00
Post COVID-19 Accelerated Investment Promotion Policy for Backward Regions-Application Form for Sanction of Incentive	60	0	0	0	0.00	0.00	0.00	0.00
	Total	98	35

PICUP

199.00

1.00

1018.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Authorization and Registration under E-Waste (Management) Rules 2016	120	203	200	37	27.00	1.00	160.00	23333.33
Authorization of Processing Recycling Treatment and Disposal of Solid Waste under the Solid Waste Management Rules 2016	60	28	26	36	22.00	1.00	77.00	63684.21
Authorization under Bio Medical Waste Management Rules 2016	90	42256	41795	8	6.00	0.00	204.00	1993.78
Authorization Under the Construction And Demolition Waste Manegement Rules 2016	90	3	2	69	69.00	97.00	97.00	125000.00
Authorization under the Hazardous and Other Wastes (Management and Transboundary Movement) Rules 2016	120	2334	2259	33	26.00	0.00	177.00	42412.22
Auto renewal of valid Consent to Establish (CTE) issued under Water (Prevention and Control of Pollution) Act 1974 and Air (Prevention and Control of Pollution) Act 1981 only for green Category of Industries	10	6	6	7	6.50	6.00	19.00	4333.33
Auto renewal of valid Consent to Operate (CTO) issued under Air (Prevention and Control of Pollution) Act 1981 only for Green Category of Industries	10	166	162	8	8.00	0.00	58.00	24609.24
Auto renewal of valid Consent to Operate (CTO) issued under Water (Prevention and Control of Pollution) Act 1974 only for Green Category of Industries	10	163	160	7	8.00	0.00	58.00	25039.58
Consent to Establish Under Air and Water Act(NOC)	120	13792	13349	14	10.00	0.00	300.00	12474.30
Consent to Operate under the Air (Prevention and Control of Pollution) Act 1981	120	1051	1049	10	6.00	0.00	192.00	24600.07
Consent to Operate under the Water (Prevention and Control of Pollution) Act 1974	120	950	950	11	7.00	0.00	322.00	27392.69
Consolidated Form for Consent under Water Act 1974 Air Act 1981 and authorization under the Hazardous and Other Wastes (Management and Transboundary Movement) Rules 2016	120	44126	43175	13	9.00	0.00	232.00	56825.07
Intimation under section 29 of Air Act	1	1	1	58	58.00	5.00	58.00	0.00
No increase in Pollution Load	7	76	72	9	5.00	0.00	25.00	0.00
Registration of Refurbishers under the Batteries( Management and Handling) Rules 2016	30	15	15	32	32.00	3.00	63.00	21000.00
Registration under Plastic Waste Management Rules 2016	90	96	96	18	14.50	0.00	144.00	10000.00
	Total	105266	103317

Pollution Control Board

105266

103317

8.00

0.00

322.00

23168.34

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
PWD NOC For Setting up of petroleum retail outlet	15	0	0	0	0.00	0.00	0.00	0.00
ROAD CUTTING FEE ESTIMATION	7	1741	1477	15	9.00	0.00	180.00	0.00
ROAD CUTTING PERMISSION	7	731	704	18	10.00	0.00	179.00	14019.55
Road Cutting Permissions	7	98	92	56	42.00	6.00	471.00	387120.32
	Total	2570	2273

Public Works Department

2570

2273

10.00

0.00

471.00

19298.52

Registrar Firms Societies and Chits

10615

10474

5.00

0.00

64.00

5000.00

Tourism Department

1623

1478

18.00

0.00

360.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Berthing Terminal Under Logistics and Warehousing Policy 2022	90	0	0	0.00	0.00	0.00	0.00
Application for Cargo Terminal Under Logistics and Warehousing Policy 2022	90	16	0	0.00	0.00	0.00	0.00
Application for Inland Vessel Terminal Under Logistics and Warehousing Policy 2022	90	0	0	0.00	0.00	0.00	0.00
Application for Trucker Park Under Logistics and Warehousing Policy 2022	90	0	0	0.00	0.00	0.00	0.00
	Total	16

Transport Department

0.00

U.P.Expressways Industrial Development Authority(UPEIDA)

60.00

1.00

363.00

12081675.17

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
online delivery of signage license	30	0	0	0	0.00	0.00	0.00	0.00
Online Industrial Water Connection	30	8	3	299	134.00	0.00	4.00	8.33
Trade License	30	197	172	114	47.00	1.00	742.00	6838.64
ULB NOC for setting up of petroleum retail outlet	15	0	0	0	0.00	0.00	0.00	0.00
	Total	205	175

Urban Development Department

205

175

49.00

0.00

742.00

6708.12

Uttar Pradesh Fire Services

56253

47916

5.00

0.00

396.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Power Connection	372	16364	16012	65	28.00	0.00	1123.00	552506.59
Power Connection (Inactive)	30	0	0	0	0.00	0.00	0.00	0.00
Site Inspection and Estimation Service	30	29286	28108	15	16.00	0.00	447.00	3451.55
Temporary Power Connection	10	0	0	0	0.00	0.00	0.00	0.00
	Total	45650	44120

Uttar Pradesh Power Corporation Limited

45689

44122

18.00

0.00

1296.00

213810.11

Registration/Renewal Granted Dashboard

Department Name

Service Name

Department Wise Licenses/NOC Application Status

Received
41459 Disposed
41174 Pending
285

Queries & Grievances Dashboard

Department Name

Department Level Grievance Status

Department Experience

Department Wise User Feedback Status

Avg. Time taken for Approval/Disbursal(in Days)

Dashboard

Progress Chart

Total Applied Applications

+

+

=

Online Single Window System Dashboard

Registration/Renewal Granted Dashboard

Department Wise Licenses/NOC Application Status

Queries & Grievances Dashboard

Department Level Grievance Status

Department Experience

Department Wise User Feedback Status

Incentive Granted Dashboard

Sanction of incentives for Small, Medium and Large Industrial Undertakings

Disbursal of incentives for Small, Medium and Large Industrial Undertakings

Sanction of incentives vide Letter of Comfort for Mega, Mega Plus and Super Mega Industrial Undertakings

Disbursment of incentives for Mega, Mega Plus and Super Mega Industrial Undertakings

Subsidy for Small, Medium and Large Industrial Undertakings

Reimbursment of Deposited GST for Small, Medium and Large Industrial Undertakings

Subsidy for Mega, Mega Plus and Super Mega Industrial Undertakings

Reimbursment of Deposited GST for Mega, Mega Plus and Super Mega Industrial Undertakings

Land Alloted against Applications

Land Allotment Report