Last Updated on: 15-Aug-2025

Dashboard

Since Year 2022

Total

668119
Registered Users 1402809
Registered Enterprises 1419731
Applications Received 1377980
Applications Disposed 30460
Query Raised 11291
In Progress Department

Progress Chart

Disposed

Query

In Progress

Total Applied Applications

253162 Year -2025

+

415198 Year -2024

+

1324557 Prior to 2024

=

1992917 Total

Online Single Window System Dashboard

Department Name

Total no of applications received

Total no of applications processed

Avg time taken to grant approval (in Days)

Median time taken to grant approval (in Days)

Minimum time taken to obtain approval (in Days)

Max time taken to obtain approval (in Days)

Average fee taken by the Department for completion of entire process of obtaining approval/certificate

View Details

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
FERTILIZER MANUFACTURER AUTHORISATION LETTER	30	5	0	0	0.00	0.00	0.00	0.00
Grant and Renewal of Licence to stock and user of Insecticides Commercial Pest Contral Operations	30	7	0	0	0.00	0.00	0.00	0.00
Grant of Dealer License Authorization Letter to Sell Storage of Seed	30	0	0	0	0.00	0.00	0.00	0.00
Grant of License Authorization Letter to Sell Storage of fertilisers	30	52505	51562	6	4.00	0.00	179.00	1255.02
Grant of License to Manufacture Insecticides	30	3	0	0	0.00	0.00	0.00	0.00
Grant of License to sell Stock or exhibit for sale or distribute insecticides	30	38284	37718	7	5.00	0.00	455.00	2270.20
	Total	90804	89280

Agriculture Department

90824

89300

4.00

0.00

455.00

1693.70

Animal Husbandry Department

470

451

16.00

0.00

163.00

0.00

Board of Revenue, Uttar Pradesh

15078

14224

31.00

0.00

964.00

34694.66

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
New Licence for Single cinema Multiplex Travelling cinema Special cinematograph exhibition Video Cinema Travelling Video Cinema Local Channel and Video library	30	410	392	10	7.00	0.00	164.00	74050.87
Operator Permit for CinematographDigital Projection System	30	151	134	17	14.00	0.00	87.00	213.33
Permission of various Entertainments (Other than Licensed Entertainments Cable and DTH as Amusement Parkwater ParkCabaret or Floor ShowGiant wheel Video Games Games of SkillMimicryCarnivalPuppet ShowNon-Classical Music Horse Race Pool Game Bowling Alley Billiards SnookerOther Entertainments not covered by the above mentioned list)	30	1140	1098	10	4.00	0.00	162.00	0.00
Renewal of License for Single cinema Multiplex Travelling cinemaSpecial cinematograph exhibition Video CinemaTravelling Video Cinema Local Channel and Video library	30	1899	1888	9	5.00	0.00	231.00	53700.67
	Total	3600	3512

Commercial Tax Department

3600

3512

5.00

0.00

231.00

39506.21

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Apply for Capital Grant	120	18	13	327	320.00	70.00	423.00	0.00
Apply for Interest Subvention	120	15	8	297	293.00	54.00	416.00	0.00
Apply for Refrigerated Van Insulated Van Road Milk Tanker Bulk Milk Cooler Ice Cream Trolley etc	120	7	4	222	161.50	0.00	0.00	0.00
Apply For Reimbursement of Electricity Duty Stamp Duty only	120	2	1	263	263.00	263.00	263.00	0.00
Apply for Reimbursement of Provision for Market Development and Brand Promotion	120	0	0	0	0.00	0.00	0.00	0.00
	Total	42	26

Dairy Development Department

267.00

54.00

423.00

0.00

Department of Additional Sources of Energy

214

60.00

30.00

470.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Licence of industrial alcohal(FL-39,40,41)	10	7	7	42	64.50	78.00	502.00	0.00
Application for licence to manufacture goods liable to duty of excise under the medicinal and tolet preparation(in bond/ outside bond(excise duty) act 1955.	10	0	0	0	0.00	0.00	0.00	0.00
Application to establish a brewery	10	2	2	181	362.00	141.00	426.00	250000.00
Application to establish distillery.	10	19	18	125	146.00	42.00	511.00	500000.00
Brand-Label Registration	14	0	0	0	0.00	0.00	0.00	0.00
ENA Export	14	0	0	0	0.00	0.00	0.00	0.00
ENA Import	7	0	0	0	0.00	0.00	0.00	0.00
Export of IMFL	14	0	0	0	0.00	0.00	0.00	0.00
Licence for establish a brewery.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for establishment of a distillery.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for industries in which alchohol is Completely converted in other chemical.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for industries in which alchohol used as a solvent.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for petroleum depot and thinners etc.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for running a brewery.	10	1	1	7	7.00	7.00	28.00	1000.00
Licence for running a distillery.	10	12	12	23	17.00	6.00	68.00	700.00
Licence to manufacture medicinal and tolet preparation containing alcohol out side bond.	10	0	0	0	0.00	0.00	0.00	0.00
Licence to manufacture medicinal and tolet preparation containing alcohol,opium, Indian herp and other narcotic drugs and narcotics under bond for payment of duty.	10	0	0	0	0.00	0.00	0.00	0.00
License for Retail Shops and Renewal	7	96555	96453	1	0.00	0.00	751.00	0.00
Liquor Import from Other Countries	7	0	0	0	0.00	0.00	0.00	0.00
Liquor import from Other States	7	0	0	0	0.00	0.00	0.00	0.00
Renewal of Brand-Label	14	0	0	0	0.00	0.00	0.00	0.00
	Total	96596	96493

Department of Excise

96596

96493

0.00

751.00

114.37

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Capital Subsidy for New or Expansion of Food Processing Industries	60	1044	1000	104	71.00	0.00	404.00	0.00
Application for Capital Subsidy on Installation of Solar Power Plant in Food Processing unit in Rural area	60	123	111	95	74.00	0.00	244.00	0.00
Application for Decentralized Processing Storage	60	17	17	280	306.00	276.00	276.00	0.00
Application for Interest Subsidy of Reefer Vehicles	60	18	17	122	185.00	68.00	144.00	0.00
Application for Transport Subsidy for Exports	60	10	10	135	70.00	31.00	70.00	0.00
Apply for Incentive Under Food Processing Policy	30	7	6	0	0.00	0.00	0.00	0.00
	Total	1219	1161

Department of Horticulture and Food Processing

1219

1161

75.00

0.00

404.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Amendment for change in factory name under the factories act 1948	30	676	556	4	3.00	0.00	42.00	0.00
Amendment for change in occupier under the factories act 1948	30	1646	1334	6	4.00	0.00	41.00	5.00
Amendment for extension in building plan under the factories act 1948	30	488	423	7	5.00	0.00	40.00	0.00
Amendment for manager under the factories act 1948	30	1556	1434	4	3.00	0.00	39.00	0.00
Amendment for revised building plan	30	2368	2125	5	4.00	0.00	55.00	3.01
Amendment forchange in number of workers and power under the factories act 1948	30	1540	1452	5	3.00	0.00	178.00	6437.89
Amendment in license issued to contractor under Contract Labour (Regulation and Abolition Act) 1970	30	1325	1320	1	1.00	0.00	155.00	24894.71
Amendment in license issued under the Inter State Migrant workmen Act 1979	30	14	14	5	4.00	0.00	21.00	149.38
Amendment in registration issued to establishment under the Motor and Transport Workers Act 1961	30	30	29	1	1.00	0.00	7.00	5.00
Amendment in registration issued to establishments under Uttar Pradesh Shops and Commercial Establishment Act 1962	30	14788	14730	1	1.00	0.00	22.00	4675.81
Amendment in registration issued to the Principal Employer under the Contract Labour (Regulation and Abolition Act 1970)	30	4598	4585	1	1.00	0.00	24.00	295.01
Amendment in registration issued to the Principal Employer under the Inter State Migrant workmen Act 1979	30	24	24	2	1.00	0.00	11.00	69.40
Approval for Boiler Erector	30	91	91	6	4.00	0.00	30.00	9967.03
Approval of Boiler Manufacturer	30	37	37	8	5.00	1.00	23.00	10625.00
Approval of plan and permission to construct/extend/or take into use any building as a factory under the Factories Act, 1948	30	10200	9759	3	2.00	0.00	52.00	2.66
License for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	4359	4354	1	1.00	0.00	118.00	35706.68
License for contractors under the Inter State Migrant Workmen(RECS) Act 1979	30	207	207	1	1.00	0.00	15.00	2650.19
Proposed Building Plan under The Factories Act 1948	30	257	229	10	5.00	0.00	64.00	0.00
RE-apply Approval of plan and permission to construct extend or take into use any building as a factory under the Factories Act 1948	30	155	146	5	2.00	0.00	27.00	0.00
Re-apply Registration and grant of license under The Factories Act 1948	30	154	143	8	3.00	0.00	32.00	0.00
Registration and grant of license under The Factories Act, 1948	30	10248	8310	3	2.00	0.00	57.00	2834.07
Registration of Boilers under Indian Boillers Act, 1923	30	719	709	15	15.00	0.00	39.00	14347.20
Registration of establishment under the Inter State Migrant Workmen (RE/CS) Act, 1979	30	446	446	2	1.00	0.00	178.00	465.51
Registration of principal employer's establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	6293	6280	1	1.00	0.00	293.00	1372.10
Registration under Beedi Cigar Act	21	772	772	0	1.00	0.00	16.00	54.59
Registration under Motor Transport Act	21	1518	1456	0	1.00	0.00	186.00	707.21
Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996	30	164308	164043	0	0.00	0.00	191.00	1027.45
Registration under UP Shops and Establishment Act, 1962	30	175396	175083	1	1.00	0.00	244.00	4868.74
Renewal for Boiler Erector	30	0	0	0	0.00	0.00	0.00	0.00
Renewal of Boiler Manufacturer	30	0	0	0	0.00	0.00	0.00	0.00
Renewal of Boilers under Indian Boillers Act, 1923	30	7979	7759	17	18.00	0.00	143.00	11974.85
Renewal of license for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	15223	15183	0	0.00	0.00	561.00	471.50
Renewal of license for contractors under the Inter State Migrant Workmen (RECS) Act 1979	30	80	80	2	2.00	0.00	13.00	215.33
Renewal of license under The Factories Act, 1948	60	18103	18077	1	1.00	0.00	228.00	14540.08
Renewal of principal employer's establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	0	0	0	0.00	0.00	0.00	0.00
Renewal under Beedi Cigar Act	21	912	912	0	1.00	0.00	17.00	107.21
Renewal under Motor Transport Act	21	297	296	1	1.00	0.00	11.00	828.57
Renewal under UP Shops and Establishment Act, 1962	30	14680	14656	1	1.00	0.00	73.00	9395.02
	Total	461487	457054

Department of Labour

461487

457054

1.00

0.00

561.00

4002.80

Department of Stamp and Registration

14512

14419

12.00

0.00

557.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for issue of New License to Dealer	30	986	869	15	13.00	0.00	590.00	99.88
Application for issue of New License to Repairer	30	877	781	18	15.00	0.00	108.00	99.81
Application for Registration of Name and Address of Packer/Manufacturer/ Importer	30	1142	985	17	16.00	0.00	127.00	500.00
Application for the issue of new licenses to the Manufacturer	45	137	108	24	21.00	4.00	89.00	500.00
Nomination of Director by the company	30	123	119	11	7.00	0.00	47.00	0.00
Renewal for issue of New License to Dealer	15	1648	1648	5	3.00	0.00	296.00	523.39
Renewal for issue of New License to Repairer	15	1547	1547	6	4.00	0.00	294.00	521.82
Renewal for the issue of new licenses to the Manufacturer	30	83	83	1	1.00	0.00	39.00	4116.54
Verification of Flow Meters	15	77	75	9	7.00	1.00	76.00	12605.77
Verification of Storage Tanks	15	74	74	8	6.00	0.00	67.00	16322.89
	Total	6694	6289

Department of Weights and Measures : Legal Metrology

6694

6289

9.00

0.00

590.00

699.38

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
ELECTRICAL DRAWING APPROVAL	15	0	0	0	0.00	0.00	0.00	0.00
Initial Inspection of Generating Set	4	1798	1726	3	3.00	0.00	237.00	9968.76
Initial Inspection of High / Extra High Voltage Installation	4	7827	7709	2	2.00	0.00	47.00	14265.39
Initial Inspection of Low Voltage Installation	4	1538	1056	2	2.00	0.00	24.00	1167.21
Initial Inspection of Medium Pressure Installation	4	14671	13512	2	2.00	0.00	52.00	1108.43
Periodical Inspection under regulation - 30	15	5239	5114	5	4.00	0.00	106.00	32220.33
	Total	31073	29117

Directorate of Electrical Safety

31073

29117

2.00

0.00

237.00

10230.86

DMIC IITGNL

92.00

0.00

Electronics Department

0.00

Film Bandhu

894

878

13.00

1.00

165.00

0.00

Food and Civil Supplies Department

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Additional Item Permission	15	755	750	11	7.00	0.00	102.00	3186.40
Approval of Testing Laboratory in Form 37	30	3	3	242	212.00	108.00	342.00	7500.00
Blood Bank Licence	30	0	0	0	0.00	0.00	0.00	0.00
Drug Sale License	30	82200	82078	7	6.00	0.00	1380.00	3107.62
Free Sale Certificate	7	95	95	10	7.00	0.00	79.00	0.00
GMP and GLP Certificate	30	143	143	44	33.00	0.00	152.00	0.00
Loan Licence of Allopathic Drugs in Form 25A	30	8	8	47	43.00	1.00	147.00	9450.00
Loan Licence of Allopathic Drugs in Form 28A	30	6	5	55	42.00	13.00	155.00	8880.00
Loan Licence of Cosmetics in Form 32A	30	9	8	37	45.50	11.00	78.00	11400.00
Loan Licence of Large Volume Parenterals/Sera and Vaccines in Form 28DA	30	0	0	0	0.00	0.00	0.00	0.00
Manufacturing and Marketing Certificate	7	118	118	13	8.00	0.00	65.00	0.00
Manufacturing Licence and Laboratory Approval - Retention and Renewal	30	67	66	17	4.50	0.00	244.00	13019.10
Manufacturing Licence of Allopathic Drugs in Form 25	30	44	42	90	60.50	5.00	213.00	9709.76
Manufacturing Licence of Allopathic Drugs in Form 28	30	14	13	58	44.00	7.00	212.00	10092.86
Manufacturing Licence of Cosmetics in Form 32	30	31	29	56	32.00	1.00	124.00	11444.19
Manufacturing Licence of Homoeopathic Drugs in Form 25C	30	9	7	135	139.00	0.00	181.00	6425.00
Manufacturing Licence of Large Volume Parenterals/Sera and Vaccines in Form 28D	30	2	1	52	52.00	0.00	0.00	0.00
Neutral Code	7	22	21	9	4.00	0.00	21.00	0.00
Non-Conviction Certificate	7	120	120	7	4.50	0.00	74.00	0.00
Performance Certificate	7	37	37	15	8.00	0.00	40.00	0.00
Registration for Medical Device Sale	15	564	555	10	8.00	0.00	56.00	3007.52
Renewal of Blood Bank Licence – Form 26G	30	0	0	0	0.00	0.00	0.00	0.00
Renewal of Homoeopathic Drug Licence	30	0	0	0	0.00	0.00	0.00	0.00
Repacking Licence of Allopathic Drugs in Firm 25B	30	3	2	36	36.00	0.00	0.00	0.00
Retention of Drug Sale Licence	15	40400	40334	1	1.00	0.00	167.00	3111.69
Test Licence – Form 29	15	244	242	18	11.50	0.00	156.00	270.00
Validity Certificate	7	39	39	14	7.00	0.00	69.00	0.00
WHO GMP Certificate /COPP	30	11	11	32	27.00	14.00	166.00	0.00
	Total	124944	124727

Food Safety and Drug Administration (Drug)

124944

124727

3.00

0.00

1380.00

3105.22

Forest and Wildlife Department

0.00

Geology and Mining

499.50

124.00

367.00

10000.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Land Allotment Service	30	434	367	26	25.00	0.00	55.00	1180.00
Request For Addition Of Projects Within Same Premises	15	0	0	0	0.00	0.00	0.00	0.00
Request for Application for Subdivision or Amalgamation of Plot	30	0	0	0	0.00	0.00	0.00	0.00
Request For Change Of Plot	30	0	0	0	0.00	0.00	0.00	0.00
Request For Change Of Projects Within Same Premises	15	6	4	20	20.50	11.00	14.00	0.00
Request For Issuance Of Certificate For Start Of Production	30	59	52	23	15.00	11.00	56.00	0.00
Request for Issuance Of NOC For Permission To Mortgage In The Favour Of Financial Institution	15	41	37	10	10.00	0.00	41.00	0.00
Request For Issuing Of Completion Certificate or Occupancy Certificate	30	15	9	30	29.00	25.00	40.00	0.00
Request for Lease Deed Execution Registration and Possession	30	10	9	14	11.00	8.00	29.00	0.00
Request for Map Approval	30	6	2	19	19.00	18.00	20.00	0.00
Request For No Dues Certificate After Full Payment	21	8	7	16	12.00	2.00	12.00	0.00
Request for Permission For Joint Mortgage	15	0	0	0	0.00	0.00	0.00	0.00
Request for Permission of Creation of Second Charge	30	0	0	0	0.00	0.00	0.00	0.00
Request for Recognition of Legal Heir After Death Of Allottee	15	4	4	20	21.00	0.00	0.00	0.00
Request for Reconstitution	30	1	1	25	25.00	25.00	25.00	0.00
Request for Restoration of Plot After Cancellation	30	0	0	0	0.00	0.00	0.00	0.00
Request for Subletting of Plot	30	1	1	29	29.00	29.00	29.00	0.00
Request for Surrender Of Plot	30	2	2	45	45.00	42.00	48.00	0.00
Request for Time Extension for setting up of Project	30	11	8	18	23.00	4.00	26.00	0.00
Request For Transfer Of Lease Deed To Financial Institution	15	0	0	0	0.00	0.00	0.00	0.00
Request for Transfer of Plot	30	7	5	23	10.00	16.00	32.00	0.00
	Total	605	508

Gorakhpur Industrial Development Authority (GIDA)

613

508

23.00

0.00

56.00

842.86

Ground Water Department

11489

10953

29.00

0.00

874.00

4992.31

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Disbursement Of Textile Garmenting Policy 2022	90	25	9	74	71.00	54.00	134.00	0.00
Stamp Duty Exemption under Textile Garmenting Policy 2022	21	3	0	0	0.00	0.00	0.00	0.00
Textile Garmenting Policy 2022	90	107	97	73	70.00	14.00	183.00	0.00
Uttar Pradesh Textile Garmenting Policy 2022 (Direct Disbursement in case Unit has started Commercial Production)	90	0	0	0	0.00	0.00	0.00	0.00
	Total	135	106

Handloom and Textiles Department

135

106

70.50

14.00

183.00

0.00

Home Department

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Building Plan Approval	30	11722	9327	13	10.00	0.00	700.00	0.00
e-intimation of commencement of construction	5	55	55	35	12.00	0.00	390.00	0.00
e-intimation of Plinth level completion	7	29	27	113	64.00	9.00	76.00	0.00
Map Approval	2	6560	6541	3	2.00	0.00	100.00	0.00
Occupancy cum Completion certificate	25	20	18	53	35.50	9.00	210.00	0.00
Reapply for Building Plan Approval against rejected Application	15	8383	7814	12	10.00	0.00	564.00	0.00
Revalidation(extension of validity)	30	314	284	16	11.00	0.00	474.00	0.00
	Total	27083	24066

Housing Department

27083

24066

8.00

0.00

700.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Apply for Incentive Under Data Centre Policy	30	8	7	8	3.00	2.00	24.00	0.00
Apply for Incentive Under Electronics Manufacturing Policy	30	3	2	21	21.00	18.00	24.00	0.00
Disbursement for IT and ITeS Policy of Uttar Pradesh 2022	90	1	0	0	0.00	0.00	0.00	0.00
Disbursement for Uttar Pradesh Data Center Policy 2021	90	1	0	0	0.00	0.00	0.00	0.00
Disbursement for Uttar Pradesh Electronics Manufacturing Policy 2020 (First Amendment 2022)	90	20	1	23	23.00	0.00	0.00	0.00
IT and ITeS Policy of Uttar Pradesh 2022	30	17	14	152	122.50	0.00	345.00	0.00
NOC for establishment and Maintenance of Overground telegraph infrastructure	45	13710	13557	34	35.00	0.00	648.00	9966.44
NOC for establishment and Maintenance of Overground telegraph infrastructure Over Private Property	60	2	1	0	0.00	0.00	0.00	0.00
UP Data Center Policy Investment Proposal Form	90	6	6	725	807.00	177.00	177.00	0.00
Uttar Pradesh Semiconductor Policy 2024	30	5	4	225	203.50	135.00	135.00	0.00
Uttar Pradesh Electronics Manufacturing Policy 2020	30	74	55	226	194.00	34.00	492.00	0.00
Uttar Pradesh Startup Policy 2020 (1st Amendment 2022)	90	7	5	0	0.00	0.00	0.00	0.00
	Total	13854	13652

Information Technology Department

13854

13652

35.00

0.00

648.00

9921.91

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Additional Course Permission (Institutional Dept)	30	4	4	73	295.00	0.00	0.00	0.00
Building Plan Approval (Commercial Dept)	60	0	0	0	0.00	0.00	0.00	0.00
Building Plan Approval (Industry Dept)	30	1	1	171	171.00	171.00	171.00	151988.00
Calculation verification updations of deposits (Commercial Dept)	30	43	43	11	18.00	0.00	47.00	0.00
Calculation verification updations of deposits (Builder Dept)	30	40	40	21	37.50	35.00	636.00	0.00
Calculation verification updations of deposits (Group Housing Dept)	15	1	1	0	0.00	0.00	0.00	0.00
Calculation verification updations of deposits (Industry Dept)	25	233	230	27	33.00	1.00	128.00	0.00
Calculations Verifications for deposit of various due amounts (Institutional Dept)	15	51	36	19	29.00	18.00	18.00	0.00
Calculationverificationupdations of deposits (IT Dept)	30	23	14	42	93.00	59.00	663.00	0.00
Change in Constitution (CIC) (Commercial Dept)	15	0	0	0	0.00	0.00	0.00	0.00
Change in Constitution (CIC) (Industry Dept)	12	147	141	11	16.00	4.00	29.00	11888.50
Change in Constitution (CIC) (Institutional Dept)	15	12	7	54	35.00	57.00	57.00	5000.00
Change in Constitution (CIC) (IT Dept)	20	6	4	67	135.50	0.00	0.00	0.00
Change in Name (Industry Dept)	7	57	57	11	9.00	2.00	64.00	0.00
Change in Project (Industry Dept)	30	59	58	21	32.00	9.00	101.00	0.00
Change in Shareholders Trustees (Institutional Dept)	10	12	5	31	54.00	0.00	0.00	0.00
Change in ShareholdersTrustees (Commercial Dept)	15	14	14	6	5.50	5.00	19.00	0.00
Change in ShareholdersTrustees (Industry Dept)	7	83	83	15	13.00	5.00	142.00	12103.43
Change in ShareholdersTrustees (IT Dept)	15	16	12	53	62.50	0.00	0.00	0.00
Change of Address (Commercial Dept)	3	3	3	5	5.00	2.00	7.00	0.00
Change of Address (Builder Dept)	3	8	8	6	27.50	52.00	52.00	0.00
Change of Address (Group Housing Dept)	7	2	1	0	0.00	0.00	0.00	0.00
Change of Address (Industry Dept)	10	45	44	14	14.00	1.00	576.00	0.00
Change of Address (Institutional Dept)	7	13	8	51	89.00	0.00	0.00	0.00
Change of Address (IT Dept)	3	4	4	6	13.00	4.00	4.00	0.00
Change of Address for Sub-Lessee (Commercial Dept)	3	1	1	0	0.00	0.00	0.00	0.00
Change of Address Sub-Lease (Group Housing Dept)	7	3	3	39	58.50	0.00	0.00	0.00
Change of Address Sub-Lease (Builder Dept)	3	13	12	2	8.00	0.00	0.00	0.00
Change of Address Sub-Lease (Institutional Dept)	7	0	0	0	0.00	0.00	0.00	0.00
Change of Address Sub-Lease (IT Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Change of Directors (Industry Dept)	7	6	6	31	17.00	14.00	14.00	13924.00
Complains in Pradhikaran diwas (Institutional Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Drinking Water/Sewage Combination (Industry Dept)	15	13	13	19	12.00	4.00	15.00	1025.71
Grant of extension for implementation of the project (Institutional Dept)	10	4	4	38	44.00	0.00	0.00	0.00
Issue of Activated Certificate(Functional Certificate) (Industry Dept)	30	995	979	21	25.00	0.00	797.00	0.00
Issue of Duplicate Papers (Commercial Dept)	20	8	8	9	12.50	7.00	43.00	0.00
Issue of Duplicate Papers (Builder Dept)	10	24	21	9	16.00	4.00	4.00	0.00
Issue of Duplicate Papers (Group Housing Dept)	5	16	16	13	37.00	0.00	0.00	0.00
Issue of Duplicate Papers (Industry Dept)	15	20	20	12	19.00	4.00	23.00	0.00
Issue of Duplicate Papers (Institutional Dept)	7	2	1	0	0.00	0.00	0.00	0.00
Issue of Duplicate Papers (IT Dept)	15	2	2	23	23.50	0.00	0.00	0.00
Issue of Functional Certificate (Commercial Dept)	30	48	48	21	26.00	0.00	78.00	0.00
Issue of Functional Certificate (Institutional Dept)	10	120	87	34	45.00	87.00	87.00	2.00
Issue of No Dues Certificate (Industry Dept)	30	1927	1863	27	34.00	0.00	572.00	0.00
Joint Name (Commercial Dept)	15	0	0	0	0.00	0.00	0.00	0.00
Joint Name (Group Housing Dept)	7	0	0	0	0.00	0.00	0.00	0.00
Joint Name (Builder Dept)	15	4	4	0	0.00	0.00	0.00	0.00
Joint Name (Industry Dept)	20	2	2	11	23.00	23.00	23.00	0.00
Joint Name (IT Dept)	15	0	0	0	0.00	0.00	0.00	0.00
Land Allotment (Institutional)	45	0	0	0	0.00	0.00	0.00	0.00
Land Allotment System (Industry Dept)	45	596	596	139	160.00	4.00	70.00	4143762.26
Land Allotment(IT and ITES)	45	0	0	0	0.00	0.00	0.00	0.00
Lease Deed Execution (Commercial Dept)	30	39	39	15	11.00	1.00	58.00	1234.52
Lease Deed ution (Builder Dept)	60	2	2	0	0.00	0.00	0.00	0.00
Lease Deed ution (Group Housing Dept)	10	2118	2007	1	63.00	10.00	75.00	0.00
Lease Deed ution (Industry Dept)	30	278	269	13	33.00	2.00	56.00	503.75
Lease Deed ution (IT Dept)	45	10	9	34	21.00	1.00	210.00	750.00
Lease Deed ution(Institutional Dept)	30	27	20	81	76.00	0.00	0.00	0.00
Map Surrender Certificate (Industry Dept)	70	0	0	0	0.00	0.00	0.00	0.00
Miscellaneous Service (Commercial Dept)	15	617	611	8	11.00	0.00	100.00	0.00
Miscellaneous Service (Builder Dept)	15	6591	6388	4	19.00	1.00	365.00	0.00
Miscellaneous Service (Group Housing Dept)	15	1089	1060	3	32.00	18.00	112.00	0.00
Miscellaneous Service (Industry Dept)	15	461	457	18	19.00	0.00	128.00	0.00
Miscellaneous Service (Institutional Dept)	15	199	126	36	53.00	48.00	462.00	0.00
Miscellaneous Service (IT Dept)	15	144	117	42	46.00	5.00	663.00	0.00
Mortgage of Mart (Institutional Dept)	7	32	25	32	101.00	0.00	0.00	0.00
Mortgage Permission (Commercial Dept)	7	648	644	9	9.00	0.00	203.00	1742.08
Mortgage Permission (Group Housing Dept)	5	1117	1102	2	20.00	6.00	421.00	1466.67
Mortgage Permission (Builder Dept)	7	4808	4625	2	9.00	1.00	116.00	1493.43
Mortgage Permission (Institutional Dept)	10	105	80	30	50.00	27.00	175.00	5600.00
Mortgage Permission (IT Dept)	15	158	137	21	52.00	9.00	159.00	1199.36
Mortgage Permission Cancel Withdrawal (Group Housing Dept)	5	44	44	5	28.50	40.00	40.00	0.00
Mortgage Permission Cancel Withdrawal (Industry Dept)	10	93	92	18	14.00	1.00	50.00	0.00
Mortgage Permission Cancel Withdrawal (Institutional Dept)	7	10	7	20	46.00	46.00	46.00	0.00
Mortgage Permission CancelWithdrawal (IT Dept)	7	2	2	0	0.00	0.00	0.00	0.00
Mortgage Permission OC Commercial Allottee for their shop byer commercial (Commercial Dept)	7	35	35	11	8.00	2.00	92.00	1338.67
Mortgage Permission to builders sub-lessee sub- allottee (Builder Dept)	5	14899	14321	2	8.00	1.00	534.00	1137.63
Mortgage Permission to buildersub- lesseesub-allottee (Commercial Dept)	5	288	287	7	6.00	0.00	95.00	1805.38
Mortgage Permission(Coletral) (Industry Dept)	30	215	209	27	32.00	1.00	572.00	5155.77
Mortgage Permission(Normal) (Industry Dept)	30	491	480	22	31.00	1.00	588.00	0.00
Mutation (Death Case) (Group Housing Dept)	60	372	358	7	78.00	38.00	596.00	1000.00
Mutation (Death Case) (Builder Dept)	60	926	879	13	71.00	7.00	99.00	1069.57
Mutation (Death Case) (IT Dept)	60	28	21	89	108.50	81.00	81.00	1180.00
No Dues certificate (Commercial Dept)	5	120	119	12	10.00	0.00	96.00	0.00
No Dues certificate (Builder Dept)	5	110	107	6	19.00	9.00	345.00	0.00
No Dues certificate (Group Housing Dept)	15	16	16	23	27.00	0.00	0.00	0.00
No Dues certificate (Institutional Dept)	10	388	316	36	45.00	2.00	544.00	0.00
No Dues certificate (IT Dept)	15	130	111	38	39.50	6.00	28.00	0.00
No Dues Certificate-Self Generated (Industry Dept)	1	3	3	0	0.00	0.00	0.00	0.00
One Time Payment (Commercial Dept)	20	47	47	15	21.00	2.00	86.00	0.00
One Time Payment (Builder Dept)	20	12	11	5	57.00	57.00	57.00	0.00
One Time Payment (Group Housing Dept)	20	2	2	22	22.50	0.00	0.00	0.00
One Time Payment (IT Dept)	15	19	16	50	47.50	4.00	93.00	0.00
One Time Payment (Premium Lease Rent) (Institutional Dept)	10	69	51	39	49.00	0.00	0.00	0.00
One Time Payment(Industry Dept)	25	460	450	29	30.00	0.00	158.00	0.00
Permission of Commercial Activity (Institutional Dept)	7	3	2	74	148.00	0.00	0.00	0.00
Plot Mutation after death of allottee (Industry Dept)	90	57	55	29	38.00	17.00	98.00	818.00
Possession (Industry Dept)	20	16	16	18	31.00	13.00	34.00	0.00
Refund of Excess Amount (Commercial Dept)	30	8	8	35	38.00	10.00	87.00	0.00
Refund of Excess Amount (Builder Dept)	30	40	38	15	39.00	52.00	87.00	0.00
Refund of Excess Amount (Group Housing Dept)	30	15	14	38	96.50	0.00	0.00	0.00
Refund of Excess Amount (Industry Dept)	30	68	66	25	35.00	16.00	74.00	0.00
Refund of Excess Amount (Institutional Dept)	30	11	5	31	78.00	0.00	0.00	0.00
Refund of Excess Amount (IT Dept)	30	12	10	103	67.00	43.00	60.00	0.00
Rent Permission (Commercial Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Rent Permission (Industry Dept)	20	277	270	20	22.00	0.00	666.00	5234.00
Rent Permission (IT Dept)	20	3	3	37	56.00	0.00	0.00	0.00
Reschedulement of Payment (Commercial Dept)	30	7	7	34	67.00	1.00	100.00	0.00
Reschedulement of Payment (Builder Dept)	30	24	24	12	293.00	293.00	293.00	0.00
Reschedulement of Payment (Institutional Dept)	30	4	2	47	95.00	0.00	0.00	0.00
Reschedulement of Payment (IT Dept)	30	1	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Commercial Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Group Housing Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Industry Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Institutional Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Sub lease of Farm House (Institutional Dept)	3	1	0	0	0.00	0.00	0.00	0.00
Sub-Lease Deed of Flat office shops Buyers(Sub-Lease) (Builder Dept)	3	31	30	6	6.00	0.00	0.00	0.00
Sub-Lease Deed of Flatofficeshops Buyers(Sub-Lease) (IT Dept)	3	1	1	5	5.00	0.00	0.00	0.00
Sub-Lease Deed of Mart Buyers(Sub-Lease) (Institutional Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Sub-Lease Deed of officeshops Buyers(Sub-Lease) (Commercial Dept)	3	6	6	3	5.00	3.00	9.00	1000.00
Surrender of Plot (Industry Dept)	30	4	4	13	55.00	55.00	55.00	0.00
Surrender of Plot (Institutional Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Surrender of PlotFlat (Commercial Dept)	20	0	0	0	0.00	0.00	0.00	0.00
Surrender of PlotFlat (Group Housing Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Time Extension for Construction (Commercial Dept)	5	10	10	4	7.00	4.00	8.00	0.00
Time Extension for Construction (Builder Dept)	5	78	75	6	18.50	6.00	115.00	0.00
Time Extension for Construction (Group Housing Dept)	8	111	109	3	34.00	20.00	25.00	0.00
Time Extension for Construction (Institutional Dept)	10	199	158	41	56.00	114.00	132.00	0.00
Time Extension for Construction (IT Dept)	15	53	43	46	49.00	0.00	0.00	0.00
Time Extension for Construction(Industry Dept)	35	806	781	31	39.00	0.00	572.00	0.00
Time Extension for Lease Deed (Commercial Dept)	20	0	0	0	0.00	0.00	0.00	0.00
Time Extension for Lease Deed (Group Housing Dept)	8	1	1	0	0.00	0.00	0.00	0.00
Time Extension for Lease Deed (Institutional Dept)	10	2	0	0	0.00	0.00	0.00	0.00
Time Extension for Lease Deed (IT Dept)	20	2	2	35	70.00	0.00	0.00	0.00
Time Extension for Lease Deed(Industry Dept)	30	23	23	28	34.50	12.00	64.00	0.00
Transfer Mutation of sublease office space on Death of the allottee (Commercial Dept)	7	77	77	9	9.00	2.00	38.00	1427.27
Transfer of Institutional PlotPermises (Institutional Dept)	10	21	12	40	52.00	0.00	0.00	0.00
Transfer of Mart (Institutional Dept)	10	81	70	16	47.00	22.00	22.00	5000.00
Transfer of PlotPremises on death of the Allottee (Institutional Dept)	60	1	0	0	0.00	0.00	0.00	0.00
Transfer of Property (Group Housing Dept)	10	2413	2389	2	35.00	10.00	516.00	1205.13
Transfer of Property (Industry Dept)	12	340	335	19	17.00	2.00	410.00	5240.00
Transfer of Property (IT Dept)	15	115	94	15	21.00	25.00	36.00	6490.00
Transfer of Property (Lease) (Builder Dept)	7	1442	1334	2	11.00	6.00	187.00	0.00
Transfer of Property (Sub-Lease) (Builder Dept)	7	16766	15825	1	12.00	0.00	600.00	1274.96
Transfer of Sublease Office Space (Commercial Dept)	7	948	944	10	10.00	1.00	272.00	1604.39
	Total	65981	63049

Infrastructure and Industrial Development Authority - GREATER NOIDA

65981

63049

16.00

0.00

797.00

150200.98

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt Commercial30	30	0	0	0	0.00	0.00	0.00	0.00
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt GHS	7	0	0	0	0.00	0.00	0.00	0.00
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt Industry	7	0	0	0	0.00	0.00	0.00	0.00
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt- Institutional	30	0	0	0	0.00	0.00	0.00	0.00
Acceptance of Power of Attorney given by the allottee for performance of various functions - Deptt Housing	10	3	3	17	12.00	9.00	32.00	0.00
Acceptance of Power of Attorney given by the allottee for performance of various functions - Deptt Commercial	10	1	1	8	8.00	0.00	0.00	0.00
Acceptance of Power of Attorney given by the allottee for performance of various functions - Deptt GHS	10	0	0	0	0.00	0.00	0.00	0.00
Acceptance of Power of Attorney given by the Allottee for performance of various functions - Deptt Industry	10	3	3	11	7.00	26.00	26.00	0.00
Acceptance of Power of Attorney given by the Allottee for performance of various functions - Deptt Institutional	10	1	1	9	9.00	0.00	0.00	0.00
Application for Restoration of allotment after cancellatio - Deptt Industry	7	2	2	8	8.00	7.00	7.00	0.00
Application for Restoration of allotment after cancellation - Deptt Institutional	30	9	9	29	30.00	26.00	33.00	0.00
Application for Restoration of allotment after cancellation - Deptt Commercial	30	0	0	0	0.00	0.00	0.00	0.00
Application for Restoration of allotment after cancellation - Deptt GHS	7	0	0	0	0.00	0.00	0.00	0.00
Building Plan Approval	2	804	514	65	10.00	0.00	490.00	54195.59
Calculation for deposit of various due amounts - Deptt Housing	5	1137	1132	5	5.00	0.00	33.00	0.00
Calculation for deposit of various due amounts - Deptt Residential	5	707	702	13	7.00	0.00	265.00	0.00
Calculation For Deposit Of Various Dues Amount - Dept Commercial	5	410	403	4	5.00	0.00	30.00	0.00
Calculation For Deposit Of Various Dues Amount - Dept Institutional	5	282	274	4	3.00	0.00	67.00	0.00
Calculation of Dues	5	1929	1842	3	4.00	0.00	327.00	0.00
Calculation of dues - Deptt Group Housing	15	7	5	6	6.00	5.00	10.00	0.00
Change in constitutions - Deptt Commercial	10	68	57	11	9.00	0.00	96.00	5900.00
Change in constitutions - Deptt GNS	10	1	1	4	4.00	4.00	4.00	5900.00
Change in constitutions - Deptt Housing	10	1	1	26	26.00	0.00	0.00	0.00
Change in constitutions - Deptt Industry	10	924	750	8	7.00	0.00	37.00	5900.00
Change in constitutions - Deptt Institutional	10	201	186	10	9.00	0.00	26.00	5900.00
Change in constitutions - Deptt Residential	10	12	11	11	12.00	0.00	23.00	5900.00
Conversion of Industrial plot from Industrial Land use to Industrial facilities - Deptt Industry	30	0	0	0	0.00	0.00	0.00	0.00
Ending/Occupancy Certificate	90	0	0	0	0.00	0.00	0.00	0.00
Execution of lease deed - Deptt Housing	3	244	204	13	10.00	1.00	88.00	0.00
Execution Of Lease Deed - Deptt Industry	3	113	98	3	2.00	0.00	32.00	0.00
Execution of lease deed - Deptt Residential	3	276	267	22	13.00	0.00	118.00	0.00
Extension of time period - Deptt GHS	15	0	0	0	0.00	0.00	0.00	0.00
Extension of time period - Deptt Housing	10	0	0	0	0.00	0.00	0.00	0.00
Extension of time period - Deptt rewsidential	10	608	581	18	10.00	0.00	245.00	0.00
Extension Of Time Period For Implementing The Project Construction Of Plot - Dept Commercial	10	11	8	8	10.00	5.00	34.00	0.00
Extension Of Time Period For Implementing The Project OR Construction Of Plot -Dept Institutional	10	618	596	10	9.00	0.00	147.00	0.00
Functional Certificate	10	3111	2924	8	8.00	0.00	347.00	0.00
Grant OF Mortgage - Deptt Industry	10	2561	2458	6	6.00	0.00	44.00	5900.00
Grant of mortgage- Deptt Commercial	10	404	370	6	6.00	0.00	59.00	5900.00
Grant of Mortgage- Deptt Institutional	10	891	865	8	8.00	0.00	30.00	5900.00
Grant of Mortgage Permission - Deptt Housing	10	2112	1979	14	9.00	0.00	227.00	1001.35
Grant of Mortgage Permission - Deptt Residential	10	2203	2154	10	6.00	0.00	280.00	1000.00
Issue of duplicate papers - Deptt Commercial	5	22	19	5	5.00	3.00	9.00	0.00
Issue of duplicate papers - Deptt GHS	5	3	1	44	44.00	0.00	0.00	0.00
Issue of duplicate papers - Deptt Housing	5	108	81	16	12.00	2.00	90.00	0.00
Issue of duplicate papers - Deptt Industry	3	234	200	4	4.00	0.00	20.00	0.00
Issue of duplicate papers - Deptt Institutional	5	5	5	9	9.00	7.00	15.00	0.00
Issue of duplicate papers - Deptt Residential	5	186	182	10	6.00	1.00	59.00	0.00
Issue Of Functional Certificate - Dept Commercial	10	977	853	8	7.00	0.00	72.00	0.00
Issue Of Functional Certificate - Dept Institutional	10	2524	2484	7	8.00	0.00	38.00	0.00
Issue of Mutation letter after receipt of copy of the Transfer Deed - Deptt Commercial	7	540	507	5	6.00	0.00	19.00	0.00
Issue of Mutation letter after receipt of copy of the Transfer Deed - Deptt- Institutional	7	199	199	5	5.00	0.00	17.00	0.00
Issue of Mutation letter after receipt of copy of the Transfer Deed - Deptt Residential	10	2249	2202	10	6.00	0.00	261.00	0.00
Issue of Mutation letter after receipt of the copy of the Transfer Deed - Deptt Industry	7	953	935	2	2.00	0.00	20.00	0.00
Issue of Mutation letter after receiptof copy of the Transfer Deed - Deptt GHS	7	249	246	10	8.00	1.00	69.00	0.00
Issue Of No Dues Certificate - Dept Commercial	5	1870	1850	4	4.00	0.00	92.00	0.00
Issue Of No Dues Certificate - Dept Institutional	5	1186	1102	4	3.00	0.00	146.00	0.00
issue of no dues certificate - Deptt Group Housing	15	40	39	33	12.00	1.00	420.00	0.00
Issue of No dues Certificate - Deptt Housing	5	4548	4513	5	4.00	0.00	259.00	0.00
Issue of No Dues Certificate - Deptt Residential	5	3626	3606	10	5.00	0.00	314.00	0.00
Land Allotment - Deptt Institutional	60	0	0	0	0.00	0.00	0.00	0.00
Land Allotment System	45	238	238	1	25.00	0.00	79.00	5900.00
Mortgage permission for construction purpose - Deptt Group Housing	10	132	128	11	8.00	0.00	63.00	1084.67
Mutation Of Land	10	1841	1756	7	7.00	0.00	360.00	5900.00
No Dues Certificate	5	7836	7621	3	3.00	0.00	979.00	0.00
Permission for amalgamationdeamalgamation of indusrtial plots - Deptt Industry	30	6	5	56	34.00	8.00	122.00	0.00
Permission for co-allotteeship - Deptt GHS	10	0	0	0	0.00	0.00	0.00	0.00
Permission for co-allotteeship - Deptt Housing	10	6	5	13	12.00	9.00	30.00	1000.00
Permission for Co-Allotteeship - Deptt Residential	10	45	44	13	11.00	1.00	63.00	1000.00
Rejection Acceptance of Restoration of allotment - Deptt Housing	30	0	0	0	0.00	0.00	0.00	0.00
Renting of Premises	10	1291	1174	8	8.00	0.00	78.00	0.00
Renting Permission - Dept Institutional	10	187	182	10	10.00	0.00	65.00	0.00
Submission of Document - Deptt Commercial	3	357	346	3	3.00	0.00	53.00	0.00
Submission of Document - Deptt Housing	3	0	0	0	0.00	0.00	0.00	0.00
Submission of Document - Deptt Industry	3	1521	1446	2	2.00	0.00	119.00	0.00
Submission of Document - Deptt Institutional	3	256	255	3	3.00	0.00	19.00	0.00
Surrender Certificate	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt GHS	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Housing	7	2	2	11	11.00	11.00	11.00	0.00
Surrender Of Plot - Deptt Commercial	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Industry	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Institutional	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Residential	15	0	0	0	0.00	0.00	0.00	0.00
Time Extension	10	1731	1639	10	10.00	0.00	44.00	0.00
Transfer of Flat House - Deptt Housing	10	4068	3816	13	9.00	0.00	267.00	1001.98
Transfer of Flat or House - Deptt GHS	10	275	272	8	6.00	0.00	76.00	1013.79
Transfer of GH Plot- Deptt GHS	10	2	2	68	68.00	0.00	0.00	1180.00
Transfer Of Plot - Dept Institutional	10	699	685	7	7.00	0.00	36.00	5900.00
Transfer of PlotPermises - Deptt Residential	10	2753	2663	11	7.00	0.00	245.00	1000.00
Transfer Premises - Dept Commercial	10	597	542	8	7.00	0.00	94.00	5900.00
ution Of Lease Deed - Deptt Commercial	3	10	10	6	5.50	3.00	10.00	0.00
	Total	63026	60256

Infrastructure and Industrial Development Authority - NOIDA

63026

60256

5.00

0.00

979.00

1514.59

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Addition Alteration of Sanctioned Map	15	27	25	19	14.00	6.00	91.00	431584.39
Amalgamation of Plots - Post Allotment	50	0	0	0	0.00	0.00	0.00	0.00
Application for Issuance of Unique Id for Private Industrial Park	60	2	0	0	0.00	0.00	0.00	0.00
Application for Right of Way	20	0	0	0	0.00	0.00	0.00	0.00
Application for Seeking Incentive Under Warehousing and Logistics Policy 2022	45	98	45	142	95.00	48.00	397.00	10488.89
Building Plan Approval	15	1252	1050	13	10.00	0.00	236.00	11069.93
Completion Certificate	30	18	15	25	53.50	12.00	12.00	102799.00
Land Allotment System	21	1002	801	31	25.00	1.00	97.00	370.80
Online facility for payment of Dues	1	976	974	1	0.00	0.00	39.00	514450.14
Online payment of reservation money	15	27	27	3	0.00	0.00	40.00	1305837.93
OTS Scheme for Maintenance Dues	5	3885	3885	1	1.00	0.00	315.00	96773.29
Re-Apply for Building Plan Approval Against Rejected Application	15	222	220	11	9.00	0.00	148.00	0.00
Re-apply for Building Plan Approval Against Rejected Application (OBPAS)	15	194	183	31	12.00	0.00	413.00	21670.15
Request for addition of products within same premises use	20	125	108	13	13.00	0.00	42.00	2269.23
Request for Amalgamation of Plots Post Allotment (OBPAS)	50	112	91	40	50.00	31.00	110.00	498018.20
Request for application for subletting of Plot	30	786	662	26	26.00	3.00	105.00	2315.89
Request for change of project within same premises use	20	537	493	12	10.00	0.00	53.00	2174.11
Request for establishment of additional unit within same premises use	30	4	4	49	55.50	20.00	20.00	1180.00
Request for handover of Lease Dead to the Lessee	20	403	346	14	14.00	0.00	55.00	0.00
Request for issuance of certificate for start of production	20	7287	6739	14	15.00	0.00	238.00	2.55
Request for issuance of NOC for permission to mortgage in favour of financial institution	20	5219	4885	9	7.00	0.00	382.00	2.87
Request for lease deed ution and registration	120	9273	8245	62	59.00	0.00	246.00	2254.09
Request for New Sanction Building Plan Application	15	2437	2284	22	10.00	0.00	471.00	172179.13
Request for no dues certificate after full payment	30	1142	1006	15	12.00	0.00	137.00	0.00
Request for outstanding dues position	7	1201	1195	5	5.00	0.00	98.00	0.00
Request for permission for creation of second charge in favour of financial institution	20	55	52	12	10.50	0.00	21.00	0.00
Request for permission for joint mortgage	20	100	95	13	13.00	0.00	87.00	0.00
Request for recognition of legal heir after death of Allottee	30	744	686	20	21.00	0.00	129.00	2655.57
Request for reconstitution Allottee firm company etc	30	885	808	26	26.00	1.00	175.00	3703.32
Request for restoration of plot after cancelation	30	73	55	28	27.00	11.00	97.00	2302.44
Request for Subdivision of Plot (OBPAS)	45	68	54	47	45.00	40.00	114.00	5911.29
Request for surrender of plot and refund of refundable amount	35	129	123	16	14.00	0.00	74.00	0.00
Request for time extension for setting up of Project	30	1419	1324	23	23.00	0.00	147.00	24944.79
Request for transfer of lease deed to financial institution	20	1848	1765	8	7.00	0.00	240.00	2.47
Request for transfer of plot	30	5361	5194	14	10.00	0.00	184.00	795514.96
Reschedulement of Dues	20	0	0	0	0.00	0.00	0.00	0.00
Revalidation of Sanctioned Map	15	0	0	0	0.00	0.00	0.00	0.00
Revision of Sanctioned Map	15	3	3	10	6.00	6.00	18.00	1079645.67
	Total	46914	43442

Infrastructure and Industrial Development Authority - UPSIDA

47093

43445

13.00

0.00

471.00

145989.93

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Approval of surrender certificate	30	0	0	0	0.00	0.00	0.00	0.00
Building Plan Approval	15	160	114	35	10.00	0.00	189.00	861.39
Completion Certificate	30	15	13	125	53.50	29.00	320.00	1691.67
Issuance of No dues Certificate	25	564	553	15	15.00	0.00	71.00	0.00
Issuance of working certificate	90	13	10	68	75.00	66.00	90.00	1000.00
Land Allotment System	21	4357	3678	26	25.00	0.00	203.00	0.00
Mutation of plot after death of allotte	90	44	40	72	76.50	8.00	123.00	2736.28
WaterSewage Connection	15	0	0	0	0.00	0.00	0.00	0.00
	Total	5153	4408

Infrastructure and Industrial Development Authority - YEIDA

5154

4408

25.00

0.00

320.00

97.75

Invest UP

59.00

231.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Front end Land Subsidy under UP FDI Policy 2023	30	18	14	155	121.00	50.00	325.00	0.00
Application for LOC to COE Under IIEPP 2022	30	2	2	147	295.00	0.00	0.00	0.00
Application for LOC to Infrastructure Projects Under IIEPP 2022	30	9	6	88	78.00	0.00	0.00	0.00
Application for LOC under FDI 2023	30	1	0	0	0.00	0.00	0.00	0.00
Application for Mega Mega Plus and Super Mega Industrial Undertakings under IIEPP Policy 2022	30	75	44	189	195.00	102.00	566.00	0.00
Application for Small Medium and Large Industrial Undertakings under IIEPP Policy 2022	30	69	57	119	131.00	64.00	406.00	0.00
Apply for LOC under Bioplastic Policy 2024 for Anchor Units	30	1	0	0	0.00	0.00	0.00	0.00
Disbursement under IIEPP-2022 for Mega and plus (Super mega and ultra mega)	300	4	0	0	0.00	0.00	0.00	0.00
Disbursment under IIEPP-2022 for Large Applications	300	6	1	174	174.00	0.00	0.00	0.00
Front End Land Subsidy Under MMLP 24	60	1	0	0	0.00	0.00	0.00	0.00
Incentive for Manufacturing Unit under EV Manufacturing and Mobility Policy 2022	90	0	0	0	0.00	0.00	0.00	0.00
Incentive for Service Unit under EV Manufacturing and Mobility Policy 2022	90	2	2	99	99.50	0.00	0.00	0.00
Mega, Mega Plus and Super Mega Industrial Undertakings	30	0	0	0	0.00	0.00	0.00	0.00
Mega, Mega Plus and Super Mega Industrial Undertakings	30	93	92	7	6.00	0.00	95.00	0.00
Small, Medium and Large Industrial Undertakings	30	434	432	48	57.00	1.00	107.00	0.00
Small, Medium and Large Industrial Undertakings	30	0	0	0	0.00	0.00	0.00	0.00
Stamp Duty Exemption under FDI Policy 2023	21	9	3	113	101.00	101.00	101.00	0.00
Stamp Duty Exemption under Industrial Policy 2022	21	37	26	54	37.50	1.00	385.00	0.00
	Total	761	679

Invest UP

761

679

59.00

0.00

566.00

0.00

Irrigation and Water Resources Department

0.00

Medical Health Department

146

137

32.00

0.00

769.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Acknowledgement within 72 hrs under UP MSME Act 2020	3	78	60	35	7.50	6.00	37.00	0.00
Common Incentive Under UP MSME Policy 2022	100	910	404	116	79.00	59.00	444.00	0.00
Mukhyamantri Yuva Swarojgar Yojana	7	48586	46419	3	2.00	0.00	178.00	0.00
ODOP Vitta Poshan Sahayata Yojana	7	20983	20033	3	2.00	0.00	124.00	0.00
Stamp Duty Exemption under UP MSME Policy 2022	21	964	731	64	25.00	0.00	513.00	0.00
	Total	71521	67647

MSME Department

71521

67647

2.00

0.00

513.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application form for disbursal of incentives for Small, Medium and Large Industrial Undertakings	30	12	1	387	387.00	387.00	1018.00	0.00
Application form for disbursement of incentives for Mega, Mega Plus and Super Mega Industrial Undertakings	30	2	2	434	434.50	174.00	969.00	0.00
Application form for Reimbursment of Deposited GST for Mega, Mega Plus and Super Mega Industrial Undertakings	30	2	1	358	358.00	358.00	456.00	0.00
Application form for Reimbursment of Deposited GST for Small, Medium and Large Industrial Undertakings	30	10	2	527	527.50	387.00	668.00	0.00
Application form for sanction of incentives for Small, Medium and Large Industrial Undertakings	30	43	24	210	182.50	1.00	894.00	0.00
Application form for sanction of incentives vide Letter of Comfort for Mega, Mega Plus and Super Mega Industrial Undertakings	30	22	5	222	198.00	16.00	689.00	0.00
Application form for Subsidy for Mega, Mega Plus and Super Mega Industrial Undertakings	30	0	0	0	0.00	0.00	0.00	0.00
Application form for Subsidy for Small, Medium and Large Industrial Undertakings	30	7	2	520	520.50	387.00	654.00	0.00
Module for Disbursement -Incentive for Large and Mega Units for IIEPP- 2017	120	2	0	0	0.00	0.00	0.00	0.00
Post COVID-19 Accelerated Investment Promotion Policy for Backward Regions-Application Form for Sanction of Incentive	60	0	0	0	0.00	0.00	0.00	0.00
	Total	100	37

PICUP

100

209.00

1.00

1018.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Authorization and Registration under E-Waste (Management) Rules 2016	120	203	200	37	27.00	1.00	160.00	23333.33
Authorization of Processing Recycling Treatment and Disposal of Solid Waste under the Solid Waste Management Rules 2016	60	34	32	44	23.00	1.00	77.00	60000.00
Authorization under Bio Medical Waste Management Rules 2016	90	52873	52421	8	6.00	0.00	204.00	1967.06
Authorization Under the Construction And Demolition Waste Manegement Rules 2016	90	3	3	126	97.00	97.00	97.00	125000.00
Authorization under the Hazardous and Other Wastes (Management and Transboundary Movement) Rules 2016	120	2637	2549	32	26.00	0.00	177.00	46326.60
Auto renewal of valid Consent to Establish (CTE) issued under Water (Prevention and Control of Pollution) Act 1974 and Air (Prevention and Control of Pollution) Act 1981 only for green Category of Industries	10	7	7	8	11.00	6.00	19.00	4333.33
Auto renewal of valid Consent to Operate (CTO) issued under Air (Prevention and Control of Pollution) Act 1981 only for Green Category of Industries	10	180	178	8	8.00	0.00	58.00	26264.82
Auto renewal of valid Consent to Operate (CTO) issued under Water (Prevention and Control of Pollution) Act 1974 only for Green Category of Industries	10	176	175	8	8.00	0.00	58.00	26721.57
Consent to Establish Under Air and Water Act(NOC)	120	16327	15943	15	11.00	0.00	300.00	12819.51
Consent to Operate under the Air (Prevention and Control of Pollution) Act 1981	120	1051	1049	10	6.00	0.00	192.00	24605.54
Consent to Operate under the Water (Prevention and Control of Pollution) Act 1974	120	950	950	11	7.00	0.00	322.00	27396.86
Consolidated Form for Consent under Water Act 1974 Air Act 1981 and authorization under the Hazardous and Other Wastes (Management and Transboundary Movement) Rules 2016	120	50985	50001	13	9.00	0.00	327.00	59054.92
Intimation under section 29 of Air Act	1	1	1	58	58.00	5.00	58.00	0.00
No increase in Pollution Load	7	88	86	9	5.00	0.00	35.00	0.00
Registration of Refurbishers under the Batteries( Management and Handling) Rules 2016	30	15	15	32	32.00	3.00	63.00	21000.00
Registration under Plastic Waste Management Rules 2016	90	96	96	18	14.50	0.00	144.00	10000.00
	Total	125626	123706

Pollution Control Board

125626

123706

8.00

0.00

327.00

23685.65

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
PWD NOC For Setting up of petroleum retail outlet	15	0	0	0	0.00	0.00	0.00	0.00
ROAD CUTTING FEE ESTIMATION	7	2114	1814	15	9.00	0.00	209.00	0.00
ROAD CUTTING PERMISSION	7	899	873	18	10.00	0.00	226.00	13554.99
Road Cutting Permissions	7	99	93	66	42.00	6.00	932.00	399257.19
	Total	3112	2780

Public Works Department

3112

2780

9.00

0.00

932.00

17203.57

Registrar Firms Societies and Chits

12447

12330

5.00

0.00

64.00

5000.00

Satharia Industrial Development Authority

18.00

13.00

28.00

590.00

Tourism Department

2311

2105

16.00

0.00

360.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Berthing Terminal Under Logistics and Warehousing Policy 2022	90	0	0	0.00	0.00	0.00	0.00
Application for Cargo Terminal Under Logistics and Warehousing Policy 2022	90	16	0	0.00	0.00	0.00	0.00
Application for Inland Vessel Terminal Under Logistics and Warehousing Policy 2022	90	0	0	0.00	0.00	0.00	0.00
Application for Trucker Park Under Logistics and Warehousing Policy 2022	90	0	0	0.00	0.00	0.00	0.00
	Total	16

Transport Department

0.00

U.P.Expressways Industrial Development Authority(UPEIDA)

63.00

1.00

363.00

14410815.15

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
online delivery of signage license	30	0	0	0	0.00	0.00	0.00	0.00
Online Industrial Water Connection	30	9	9	483	604.00	0.00	4.00	8.33
Trade License	30	243	222	114	38.50	1.00	742.00	6366.65
ULB NOC for setting up of petroleum retail outlet	15	0	0	0	0.00	0.00	0.00	0.00
	Total	252	231

Urban Development Department

252

231

41.00

0.00

742.00

6263.54

Uttar Pradesh Fire Services

67356

57552

5.00

0.00

396.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Power Connection	372	20087	19758	66	29.00	0.00	1420.00	554989.97
Power Connection (Inactive)	30	0	0	0	0.00	0.00	0.00	0.00
Site Inspection and Estimation Service	30	34367	33379	15	16.00	0.00	569.00	3405.14
Temporary Power Connection	10	0	0	0	0.00	0.00	0.00	0.00
	Total	54454	53137

Uttar Pradesh Power Corporation Limited

54457

53139

18.00

0.00

1444.00

220279.21

Registration/Renewal Granted Dashboard

Department Name

Service Name

Department Wise Licenses/NOC Application Status

Received
49047 Disposed
46271 Pending
2776

Queries & Grievances Dashboard

Department Name

Department Level Grievance Status

Department Experience

Department Wise User Feedback Status

Avg. Time taken for Approval/Disbursal(in Days)

Dashboard

Progress Chart

Total Applied Applications

+

+

=

Online Single Window System Dashboard

Registration/Renewal Granted Dashboard

Department Wise Licenses/NOC Application Status

Queries & Grievances Dashboard

Department Level Grievance Status

Department Experience

Department Wise User Feedback Status

Incentive Granted Dashboard

Sanction of incentives for Small, Medium and Large Industrial Undertakings

Disbursal of incentives for Small, Medium and Large Industrial Undertakings

Sanction of incentives vide Letter of Comfort for Mega, Mega Plus and Super Mega Industrial Undertakings

Disbursment of incentives for Mega, Mega Plus and Super Mega Industrial Undertakings

Subsidy for Small, Medium and Large Industrial Undertakings

Reimbursment of Deposited GST for Small, Medium and Large Industrial Undertakings

Subsidy for Mega, Mega Plus and Super Mega Industrial Undertakings

Reimbursment of Deposited GST for Mega, Mega Plus and Super Mega Industrial Undertakings

Land Alloted against Applications

Land Allotment Report