Last Updated on: 26-Apr-2025

Dashboard

Since Year 2022Total

609638
Registered Users 1276728
Registered Enterprises 1283185
Applications Received 1245902
Applications Disposed 27115
Query Raised 10168
In Progress Department

Progress Chart

Disposed

Query

In Progress

Total Applied Applications

118403 Year -2025

+

413903 Year -2024

+

1323935 Prior to 2024

=

1856241 Total

Online Single Window System Dashboard

Department Name

Total no of applications received

Total no of applications processed

Avg time taken to grant approval (in Days)

Median time taken to grant approval (in Days)

Minimum time taken to obtain approval (in Days)

Max time taken to obtain approval (in Days)

Average fee taken by the Department for completion of entire process of obtaining approval/certificate

View Details

Agriculture Department

83912

82614

4.00

0.00

424.00

1697.05

Animal Husbandry Department

420

410

16.50

0.00

163.00

0.00

Board of Revenue, Uttar Pradesh

12220

11448

31.00

0.00

964.00

34271.69

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
New Licence for Single cinema Multiplex Travelling cinema Special cinematograph exhibition Video Cinema Travelling Video Cinema Local Channel and Video library	30	385	370	10	6.00	0.00	164.00	75453.20
Operator Permit for CinematographDigital Projection System	30	149	130	17	14.00	0.00	87.00	213.44
Permission of various Entertainments (Other than Licensed Entertainments Cable and DTH as Amusement Parkwater ParkCabaret or Floor ShowGiant wheel Video Games Games of SkillMimicryCarnivalPuppet ShowNon-Classical Music Horse Race Pool Game Bowling Alley Billiards SnookerOther Entertainments not covered by the above mentioned list)	30	1059	1008	10	3.00	0.00	162.00	0.00
Renewal of License for Single cinema Multiplex Travelling cinemaSpecial cinematograph exhibition Video CinemaTravelling Video Cinema Local Channel and Video library	30	1867	1837	9	5.00	0.00	231.00	54410.01
	Total	3460	3345

Commercial Tax Department

3460

3345

5.00

0.00

231.00

40665.15

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Apply for Capital Grant	120	18	9	253	243.00	70.00	423.00	0.00
Apply for Interest Subvention	120	15	6	240	257.00	54.00	416.00	0.00
Apply for Refrigerated Van Insulated Van Road Milk Tanker Bulk Milk Cooler Ice Cream Trolley etc	120	7	1	7	7.00	0.00	0.00	0.00
Apply For Reimbursement of Electricity Duty Stamp Duty only	120	2	1	263	263.00	263.00	263.00	0.00
Apply for Reimbursement of Provision for Market Development and Brand Promotion	120	0	0	0	0.00	0.00	0.00	0.00
	Total	42	17

Dairy Development Department

243.00

54.00

423.00

0.00

Department of Additional Sources of Energy

124

57.00

30.00

277.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Licence of industrial alcohal(FL-39,40,41)	10	7	7	42	64.50	78.00	502.00	0.00
Application for licence to manufacture goods liable to duty of excise under the medicinal and tolet preparation(in bond/ outside bond(excise duty) act 1955.	10	0	0	0	0.00	0.00	0.00	0.00
Application to establish a brewery.	10	2	2	181	362.00	141.00	426.00	250000.00
Application to establish distillery.	10	19	18	125	146.00	42.00	511.00	500000.00
Brand-Label Registration	14	0	0	0	0.00	0.00	0.00	0.00
ENA Export	14	0	0	0	0.00	0.00	0.00	0.00
ENA Import	7	0	0	0	0.00	0.00	0.00	0.00
Export of IMFL	14	0	0	0	0.00	0.00	0.00	0.00
Licence for establish a brewery.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for establishment of a distillery.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for industries in which alchohol is Completely converted in other chemical.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for industries in which alchohol used as a solvent.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for petroleum depot and thinners etc.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for running a brewery.	10	1	1	7	7.00	7.00	28.00	1000.00
Licence for running a distillery.	10	12	12	23	17.00	6.00	68.00	700.00
Licence to manufacture medicinal and tolet preparation containing alcohol out side bond.	10	0	0	0	0.00	0.00	0.00	0.00
Licence to manufacture medicinal and tolet preparation containing alcohol,opium, Indian herp and other narcotic drugs and narcotics under bond for payment of duty.	10	0	0	0	0.00	0.00	0.00	0.00
License for Retail Shops and Renewal	7	85011	85011	1	0.00	0.00	751.00	0.00
Liquor Import from Other Countries	7	0	0	0	0.00	0.00	0.00	0.00
Liquor import from Other States	7	0	0	0	0.00	0.00	0.00	0.00
Renewal of Brand-Label	14	0	0	0	0.00	0.00	0.00	0.00
	Total	85052	85051

Department of Excise

85052

85051

0.00

751.00

125.73

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Capital Subsidy for New or Expansion of Food Processing Industries	60	892	763	131	106.00	0.00	404.00	0.00
Application for Capital Subsidy on Installation of Solar Power Plant in Food Processing unit in Rural area	60	108	105	101	74.00	0.00	244.00	0.00
Application for Decentralized Processing Storage	60	17	17	280	306.00	276.00	276.00	0.00
Application for Interest Subsidy of Reefer Vehicles	60	15	12	173	185.00	68.00	144.00	0.00
Application for Transport Subsidy for Exports	60	10	9	150	70.00	31.00	70.00	0.00
Apply for Incentive Under Food Processing Policy	30	6	6	0	0.00	0.00	0.00	0.00
	Total	1048	912

Department of Horticulture and Food Processing

1048

912

96.00

0.00

404.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Amendment for change in factory name under the factories act 1948	30	585	491	4	3.00	0.00	42.00	0.00
Amendment for change in occupier under the factories act 1948	30	1489	1236	6	4.00	0.00	41.00	5.01
Amendment for extension in building plan under the factories act 1948	30	428	371	8	5.00	0.00	40.00	0.00
Amendment for manager under the factories act 1948	30	1387	1270	5	3.00	0.00	39.00	0.00
Amendment for revised building plan	30	2057	1813	5	4.00	0.00	55.00	3.51
Amendment forchange in number of workers and power under the factories act 1948	30	1367	1273	5	4.00	0.00	178.00	6383.36
Amendment in license issued to contractor under Contract Labour (Regulation and Abolition Act) 1970	30	1215	1214	1	1.00	0.00	155.00	26885.95
Amendment in license issued under the Inter State Migrant workmen Act 1979	30	12	12	6	4.00	0.00	21.00	149.29
Amendment in registration issued to establishment under the Motor and Transport Workers Act 1961	30	24	24	1	1.00	0.00	5.00	5.00
Amendment in registration issued to establishments under Uttar Pradesh Shops and Commercial Establishment Act 1962	30	12896	12864	1	1.00	0.00	22.00	4882.42
Amendment in registration issued to the Principal Employer under the Contract Labour (Regulation and Abolition Act 1970)	30	4143	4135	1	0.00	0.00	24.00	299.82
Amendment in registration issued to the Principal Employer under the Inter State Migrant workmen Act 1979	30	23	23	2	1.00	0.00	11.00	71.88
Approval for Boiler Erector	30	83	81	7	4.00	0.00	30.00	9962.96
Approval of Boiler Manufacturer	30	32	32	8	4.50	1.00	23.00	10483.87
Approval of plan and permission to construct/extend/or take into use any building as a factory under the Factories Act, 1948	30	9075	8677	4	2.00	0.00	52.00	2.94
License for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	3930	3929	1	1.00	0.00	118.00	38394.56
License for contractors under the Inter State Migrant Workmen(RECS) Act 1979	30	192	191	1	1.00	0.00	15.00	2723.49
Proposed Building Plan under The Factories Act 1948	30	231	203	10	5.00	0.00	64.00	0.00
RE-apply Approval of plan and permission to construct extend or take into use any building as a factory under the Factories Act 1948	30	140	130	5	2.00	0.00	27.00	0.00
Re-apply Registration and grant of license under The Factories Act 1948	30	138	125	8	3.00	0.00	32.00	0.00
Registration and grant of license under The Factories Act, 1948	30	9111	7402	4	3.00	0.00	57.00	2880.56
Registration of Boilers under Indian Boillers Act, 1923	30	654	638	15	16.00	0.00	39.00	13167.75
Registration of establishment under the Inter State Migrant Workmen (RE/CS) Act, 1979	30	432	431	2	1.00	0.00	178.00	467.38
Registration of principal employer's establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	5576	5568	1	1.00	0.00	293.00	1378.97
Registration under Beedi Cigar Act	21	691	681	0	1.00	0.00	16.00	54.96
Registration under Motor Transport Act	21	898	898	1	1.00	0.00	186.00	732.77
Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996	30	145920	145894	0	0.00	0.00	191.00	1027.72
Registration under UP Shops and Establishment Act, 1962	30	158863	158603	1	1.00	0.00	244.00	4662.97
Renewal for Boiler Erector	30	0	0	0	0.00	0.00	0.00	0.00
Renewal of Boiler Manufacturer	30	0	0	0	0.00	0.00	0.00	0.00
Renewal of Boilers under Indian Boillers Act, 1923	30	7177	7065	17	18.00	0.00	143.00	12177.53
Renewal of license for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	13739	13720	0	0.00	0.00	561.00	470.15
Renewal of license for contractors under the Inter State Migrant Workmen (RECS) Act 1979	30	71	71	2	2.00	0.00	13.00	220.27
Renewal of license under The Factories Act, 1948	60	16401	16383	1	1.00	0.00	228.00	14743.41
Renewal of principal employer's establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	0	0	0	0.00	0.00	0.00	0.00
Renewal under Beedi Cigar Act	21	839	839	0	1.00	0.00	17.00	110.87
Renewal under Motor Transport Act	21	269	269	1	1.00	0.00	11.00	850.92
Renewal under UP Shops and Establishment Act, 1962	30	13132	13104	1	1.00	0.00	73.00	9057.80
	Total	413220	409660

Department of Labour

413220

409660

1.00

0.00

561.00

3962.67

Department of Stamp and Registration

13031

12948

13.00

0.00

557.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for issue of New License to Dealer	30	887	781	15	12.00	0.00	590.00	99.87
Application for issue of New License to Repairer	30	816	715	18	15.00	0.00	108.00	99.80
Application for Registration of Name and Address of Packer/Manufacturer/ Importer	30	1033	882	17	16.00	0.00	127.00	500.00
Application for the issue of new licenses to the Manufacturer	45	123	99	24	19.00	4.00	89.00	500.00
Nomination of Director by the company	30	109	108	12	7.00	0.00	47.00	0.00
Renewal for issue of New License to Dealer	15	1648	1648	5	3.00	0.00	296.00	523.39
Renewal for issue of New License to Repairer	15	1547	1547	6	4.00	0.00	294.00	521.82
Renewal for the issue of new licenses to the Manufacturer	30	83	83	1	1.00	0.00	39.00	4116.54
Verification of Flow Meters	15	75	72	9	7.00	1.00	76.00	12330.00
Verification of Storage Tanks	15	73	73	8	6.00	0.00	67.00	16244.93
	Total	6394	6008

Department of Weights and Measures : Legal Metrology

6394

6008

8.00

0.00

590.00

700.23

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
ELECTRICAL DRAWING APPROVAL	15	0	0	0	0.00	0.00	0.00	0.00
Initial Inspection of Generating Set	4	1632	1563	3	3.00	0.00	237.00	10122.37
Initial Inspection of High / Extra High Voltage Installation	4	7229	7115	2	2.00	0.00	47.00	14220.31
Initial Inspection of Low Voltage Installation	4	1437	995	2	2.00	0.00	24.00	1181.38
Initial Inspection of Medium Pressure Installation	4	13893	12836	2	2.00	0.00	52.00	1093.07
Periodical Inspection under regulation - 30	15	4620	4487	5	4.00	0.00	106.00	32682.66
	Total	28811	26996

Directorate of Electrical Safety

28811

26996

2.00

0.00

237.00

10014.93

DMIC IITGNL

92.00

0.00

Electronics Department

21.00

18.00

24.00

0.00

Film Bandhu

800

775

13.00

1.00

165.00

0.00

Food and Civil Supplies Department

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Additional Item Permission	15	747	736	11	7.00	0.00	102.00	3183.55
Approval of Testing Laboratory in Form 37	30	3	3	242	212.00	108.00	342.00	7500.00
Blood Bank Licence	30	0	0	0	0.00	0.00	0.00	0.00
Drug Sale License	30	82199	82074	7	6.00	0.00	1137.00	3107.65
Free Sale Certificate	7	94	94	10	7.00	0.00	79.00	0.00
GMP and GLP Certificate	30	140	133	45	36.00	0.00	152.00	0.00
Loan Licence of Allopathic Drugs in Form 25A	30	8	8	47	43.00	1.00	147.00	9450.00
Loan Licence of Allopathic Drugs in Form 28A	30	6	5	55	42.00	13.00	155.00	8880.00
Loan Licence of Cosmetics in Form 32A	30	9	8	37	45.50	11.00	78.00	11400.00
Loan Licence of Large Volume Parenterals/Sera and Vaccines in Form 28DA	30	0	0	0	0.00	0.00	0.00	0.00
Manufacturing and Marketing Certificate	7	114	111	13	8.00	0.00	65.00	0.00
Manufacturing Licence and Laboratory Approval - Retention and Renewal	30	66	65	17	4.00	0.00	244.00	13017.05
Manufacturing Licence of Allopathic Drugs in Form 25	30	44	42	90	60.50	5.00	213.00	9709.76
Manufacturing Licence of Allopathic Drugs in Form 28	30	14	13	58	44.00	7.00	212.00	10092.86
Manufacturing Licence of Cosmetics in Form 32	30	31	28	46	32.00	1.00	124.00	11444.19
Manufacturing Licence of Homoeopathic Drugs in Form 25C	30	9	6	106	106.50	0.00	181.00	6425.00
Manufacturing Licence of Large Volume Parenterals/Sera and Vaccines in Form 28D	30	2	1	52	52.00	0.00	0.00	0.00
Neutral Code	7	21	21	9	4.00	0.00	21.00	0.00
Non-Conviction Certificate	7	117	117	7	5.00	0.00	74.00	0.00
Performance Certificate	7	36	36	15	8.00	0.00	40.00	0.00
Registration for Medical Device Sale	15	564	555	10	8.00	0.00	56.00	3007.52
Renewal of Blood Bank Licence – Form 26G	30	0	0	0	0.00	0.00	0.00	0.00
Renewal of Homoeopathic Drug Licence	30	0	0	0	0.00	0.00	0.00	0.00
Repacking Licence of Allopathic Drugs in Firm 25B	30	3	2	36	36.00	0.00	0.00	0.00
Retention of Drug Sale Licence	15	38914	38899	1	1.00	0.00	146.00	3110.07
Test Licence – Form 29	15	243	238	16	11.00	0.00	156.00	270.00
Validity Certificate	7	39	39	14	7.00	0.00	69.00	0.00
WHO GMP Certificate /COPP	30	11	11	32	27.00	14.00	166.00	0.00
	Total	123434	123245

Food Safety and Drug Administration (Drug)

123434

123245

3.00

0.00

1137.00

3104.77

Forest and Wildlife Department

0.00

Geology and Mining

499.50

124.00

367.00

10000.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Land Allotment Service	30	367	367	26	25.00	0.00	55.00	1180.00
Request For Addition Of Projects Within Same Premises	15	0	0	0	0.00	0.00	0.00	0.00
Request For Change Of Plot	30	0	0	0	0.00	0.00	0.00	0.00
Request For Change Of Projects Within Same Premises	15	2	0	0	0.00	0.00	0.00	0.00
Request For Issuance Of Certificate For Start Of Production	30	15	2	20	15.00	17.00	17.00	0.00
Request for Issuance Of NOC For Permission To Mortgage In The Favour Of Financial Institution	15	23	20	10	9.00	0.00	41.00	0.00
Request For Issuing Of Completion Certificate or Occupancy Certificate	30	4	1	40	40.00	40.00	40.00	0.00
Request for Map Approval	30	0	0	0	0.00	0.00	0.00	0.00
Request For No Dues Certificate After Full Payment	21	5	3	15	12.00	12.00	12.00	0.00
Request for Permission For Joint Mortgage	15	0	0	0	0.00	0.00	0.00	0.00
Request for Permission of Creation of Second Charge	30	0	0	0	0.00	0.00	0.00	0.00
Request for Recognition of Legal Heir After Death Of Allottee	15	3	1	23	22.00	0.00	0.00	0.00
Request for Reconstitution	30	0	0	0	0.00	0.00	0.00	0.00
Request for Restoration of Plot After Cancellation	30	0	0	0	0.00	0.00	0.00	0.00
Request for Subletting of Plot	30	0	0	0	0.00	0.00	0.00	0.00
Request for Surrender Of Plot	30	1	0	0	0.00	0.00	0.00	0.00
Request for Time Extension for setting up of Project	30	1	1	17	23.00	17.00	17.00	0.00
Request For Transfer Of Lease Deed To Financial Institution	15	0	0	0	0.00	0.00	0.00	0.00
Request for Transfer of Plot	30	0	0	0	0.00	0.00	0.00	0.00
	Total	421	395

Gorakhpur Industrial Development Authority (GIDA)

422

395

24.00

0.00

55.00

1095.71

Ground Water Department

10548

9932

30.00

0.00

874.00

4991.76

Handloom and Textiles Department

110

73.00

14.00

183.00

0.00

Home Department

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Building Plan Approval	30	10772	8562	13	9.00	0.00	700.00	0.00
e-intimation of commencement of construction	5	53	51	36	11.00	0.00	390.00	0.00
e-intimation of Plinth level completion	7	25	19	73	64.00	9.00	76.00	0.00
Map Approval	2	5795	5758	3	2.00	0.00	100.00	0.00
Occupancy cum Completion certificate	25	18	17	54	36.00	9.00	210.00	0.00
Reapply for Building Plan Approval against rejected Application	15	7515	6975	13	10.00	0.00	564.00	0.00
Revalidation(extension of validity)	30	297	270	16	11.00	0.00	474.00	0.00
	Total	24475	21652

Housing Department

24475

21652

8.00

0.00

700.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Apply for Incentive Under Data Centre Policy	30	7	7	8	3.00	2.00	24.00	0.00
Disbursement for IT and ITeS Policy of Uttar Pradesh 2022	90	1	0	0	0.00	0.00	0.00	0.00
Disbursement for Uttar Pradesh Data Center Policy 2021	90	0	0	0	0.00	0.00	0.00	0.00
Disbursement for Uttar Pradesh Electronics Manufacturing Policy 2020 (First Amendment 2022)	90	16	0	0	0.00	0.00	0.00	0.00
IT and ITeS Policy of Uttar Pradesh 2022	30	16	8	141	122.50	0.00	345.00	0.00
NOC for establishment and Maintenance of Overground telegraph infrastructure	45	13706	13542	33	35.00	0.00	648.00	9966.42
UP Data Center Policy Investment Proposal Form	90	6	1	177	177.00	177.00	177.00	0.00
Uttar Pradesh Semiconductor Policy 2024	30	5	3	180	192.00	135.00	135.00	0.00
Uttar Pradesh Electronics Manufacturing Policy 2020	30	61	29	243	225.00	131.00	491.00	0.00
Uttar Pradesh Startup Policy 2020 (1st Amendment 2022)	90	4	2	0	0.00	0.00	0.00	0.00
	Total	13822	13592

Information Technology Department

13822

13592

35.00

0.00

648.00

9933.21

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Additional Course Permission (Institutional Dept)	30	4	4	73	295.00	0.00	0.00	0.00
Building Plan Approval (Commercial Dept)	60	0	0	0	0.00	0.00	0.00	0.00
Building Plan Approval (Industry Dept)	30	1	1	171	171.00	171.00	171.00	151988.00
Calculation verification updations of deposits (Commercial Dept)	30	42	42	11	23.00	0.00	47.00	0.00
Calculation verification updations of deposits (Builder Dept)	30	39	36	23	40.00	35.00	636.00	0.00
Calculation verification updations of deposits (Group Housing Dept)	15	1	1	0	0.00	0.00	0.00	0.00
Calculation verification updations of deposits (Industry Dept)	25	229	222	26	33.50	1.00	128.00	0.00
Calculations Verifications for deposit of various due amounts (Institutional Dept)	15	41	28	15	26.00	18.00	18.00	0.00
Calculationverificationupdations of deposits (IT Dept)	30	23	14	42	93.00	59.00	663.00	0.00
Change in Constitution (CIC) (Commercial Dept)	15	0	0	0	0.00	0.00	0.00	0.00
Change in Constitution (CIC) (Industry Dept)	12	142	136	11	16.00	4.00	29.00	11888.50
Change in Constitution (CIC) (Institutional Dept)	15	10	6	58	41.50	57.00	57.00	5000.00
Change in Constitution (CIC) (IT Dept)	20	6	4	67	135.50	0.00	0.00	0.00
Change in Name (Industry Dept)	7	50	49	12	9.50	2.00	64.00	0.00
Change in Project (Industry Dept)	30	57	55	20	33.00	9.00	101.00	0.00
Change in Shareholders Trustees (Institutional Dept)	10	10	5	31	54.00	0.00	0.00	0.00
Change in ShareholdersTrustees (Commercial Dept)	15	14	14	6	5.50	5.00	19.00	0.00
Change in ShareholdersTrustees (Industry Dept)	7	77	77	16	13.00	5.00	142.00	11963.38
Change in ShareholdersTrustees (IT Dept)	15	16	12	53	62.50	0.00	0.00	0.00
Change of Address (Commercial Dept)	3	2	2	4	4.00	2.00	5.00	0.00
Change of Address (Builder Dept)	3	8	8	6	27.50	52.00	52.00	0.00
Change of Address (Group Housing Dept)	7	2	1	0	0.00	0.00	0.00	0.00
Change of Address (Industry Dept)	10	41	40	14	17.00	1.00	576.00	0.00
Change of Address (Institutional Dept)	7	12	8	51	89.00	0.00	0.00	0.00
Change of Address (IT Dept)	3	3	3	1	4.00	4.00	4.00	0.00
Change of Address for Sub-Lessee (Commercial Dept)	3	1	1	0	0.00	0.00	0.00	0.00
Change of Address Sub-Lease (Group Housing Dept)	7	3	3	39	58.50	0.00	0.00	0.00
Change of Address Sub-Lease (Builder Dept)	3	11	10	3	8.00	0.00	0.00	0.00
Change of Address Sub-Lease (Institutional Dept)	7	0	0	0	0.00	0.00	0.00	0.00
Change of Address Sub-Lease (IT Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Change of Directors (Industry Dept)	7	5	5	34	86.50	0.00	0.00	0.00
Complains in Pradhikaran diwas (Institutional Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Drinking Water/Sewage Combination (Industry Dept)	15	13	13	19	12.00	4.00	15.00	1025.71
Grant of extension for implementation of the project (Institutional Dept)	10	4	4	38	44.00	0.00	0.00	0.00
Issue of Activated Certificate(Functional Certificate) (Industry Dept)	30	924	905	22	26.00	0.00	797.00	0.00
Issue of Duplicate Papers (Commercial Dept)	20	6	6	9	27.50	12.00	43.00	0.00
Issue of Duplicate Papers (Builder Dept)	10	23	19	10	16.00	4.00	4.00	0.00
Issue of Duplicate Papers (Group Housing Dept)	5	16	16	13	37.00	0.00	0.00	0.00
Issue of Duplicate Papers (Industry Dept)	15	19	19	12	20.00	4.00	23.00	0.00
Issue of Duplicate Papers (Institutional Dept)	7	2	1	0	0.00	0.00	0.00	0.00
Issue of Duplicate Papers (IT Dept)	15	2	2	23	23.50	0.00	0.00	0.00
Issue of Functional Certificate (Commercial Dept)	30	46	46	21	26.00	0.00	78.00	0.00
Issue of Functional Certificate (Institutional Dept)	10	114	85	35	45.00	87.00	87.00	2.00
Issue of No Dues Certificate (Industry Dept)	30	1800	1729	27	35.00	0.00	572.00	0.00
Joint Name (Commercial Dept)	15	0	0	0	0.00	0.00	0.00	0.00
Joint Name (Group Housing Dept)	7	0	0	0	0.00	0.00	0.00	0.00
Joint Name (Builder Dept)	15	4	3	0	0.00	0.00	0.00	0.00
Joint Name (Industry Dept)	20	2	2	11	23.00	23.00	23.00	0.00
Joint Name (IT Dept)	15	0	0	0	0.00	0.00	0.00	0.00
Land Allotment (Institutional)	45	0	0	0	0.00	0.00	0.00	0.00
Land Allotment System (Industry Dept)	45	593	593	140	160.00	4.00	70.00	4143762.26
Land Allotment(IT and ITES)	45	0	0	0	0.00	0.00	0.00	0.00
Lease Deed Execution (Commercial Dept)	30	36	36	15	11.00	1.00	58.00	734.64
Lease Deed ution (Builder Dept)	60	2	2	0	0.00	0.00	0.00	0.00
Lease Deed ution (Group Housing Dept)	10	2118	2007	1	63.00	10.00	75.00	0.00
Lease Deed ution (Industry Dept)	30	275	266	13	33.00	2.00	56.00	503.75
Lease Deed ution (IT Dept)	45	10	9	34	21.00	1.00	210.00	750.00
Lease Deed ution(Institutional Dept)	30	26	18	87	79.50	0.00	0.00	0.00
Map Surrender Certificate (Industry Dept)	70	0	0	0	0.00	0.00	0.00	0.00
Miscellaneous Service (Commercial Dept)	15	571	568	9	12.00	0.00	100.00	0.00
Miscellaneous Service (Builder Dept)	15	5900	5688	5	20.00	1.00	365.00	0.00
Miscellaneous Service (Group Housing Dept)	15	978	960	3	38.00	18.00	112.00	0.00
Miscellaneous Service (Industry Dept)	15	442	434	18	19.00	0.00	128.00	0.00
Miscellaneous Service (Institutional Dept)	15	188	121	36	55.00	48.00	462.00	0.00
Miscellaneous Service (IT Dept)	15	139	112	43	47.00	5.00	663.00	0.00
Mortgage of Mart (Institutional Dept)	7	27	24	34	101.00	0.00	0.00	0.00
Mortgage Permission (Commercial Dept)	7	595	592	9	9.00	0.00	203.00	1328.00
Mortgage Permission (Group Housing Dept)	5	1031	1013	2	24.00	6.00	421.00	1145.45
Mortgage Permission (Builder Dept)	7	4353	4236	2	10.00	1.00	116.00	1252.52
Mortgage Permission (Institutional Dept)	10	98	76	30	51.00	50.00	175.00	5450.00
Mortgage Permission (IT Dept)	15	122	108	27	52.00	9.00	159.00	1201.30
Mortgage Permission Cancel Withdrawal (Group Housing Dept)	5	41	41	5	32.00	40.00	40.00	0.00
Mortgage Permission Cancel Withdrawal (Industry Dept)	10	86	85	18	14.00	1.00	50.00	0.00
Mortgage Permission Cancel Withdrawal (Institutional Dept)	7	9	7	20	46.00	46.00	46.00	0.00
Mortgage Permission CancelWithdrawal (IT Dept)	7	2	2	0	0.00	0.00	0.00	0.00
Mortgage Permission OC Commercial Allottee for their shop byer commercial (Commercial Dept)	7	33	33	11	8.00	2.00	92.00	1012.86
Mortgage Permission to builders sub-lessee sub- allottee (Builder Dept)	5	13618	13243	2	8.00	1.00	534.00	1050.39
Mortgage Permission to buildersub- lesseesub-allottee (Commercial Dept)	5	251	248	7	7.00	0.00	95.00	1212.10
Mortgage Permission(Coletral) (Industry Dept)	30	191	188	28	34.00	1.00	572.00	5110.20
Mortgage Permission(Normal) (Industry Dept)	30	447	432	23	33.00	1.00	588.00	0.00
Mutation (Death Case) (Group Housing Dept)	60	332	322	7	91.00	38.00	596.00	1000.00
Mutation (Death Case) (Builder Dept)	60	832	776	14	71.50	7.00	99.00	1000.00
Mutation (Death Case) (IT Dept)	60	28	21	89	108.50	81.00	81.00	1180.00
No Dues certificate (Commercial Dept)	5	109	108	13	11.00	0.00	96.00	0.00
No Dues certificate (Builder Dept)	5	103	100	6	19.50	9.00	345.00	0.00
No Dues certificate (Group Housing Dept)	15	16	13	19	34.00	0.00	0.00	0.00
No Dues certificate (Institutional Dept)	10	366	304	37	47.00	2.00	544.00	0.00
No Dues certificate (IT Dept)	15	116	101	41	43.00	6.00	28.00	0.00
No Dues Certificate-Self Generated (Industry Dept)	1	3	3	0	0.00	0.00	0.00	0.00
One Time Payment (Commercial Dept)	20	46	46	16	21.00	2.00	86.00	0.00
One Time Payment (Builder Dept)	20	12	11	5	57.00	57.00	57.00	0.00
One Time Payment (Group Housing Dept)	20	0	0	0	0.00	0.00	0.00	0.00
One Time Payment (IT Dept)	15	17	15	51	52.00	4.00	93.00	0.00
One Time Payment (Premium Lease Rent) (Institutional Dept)	10	66	51	39	49.00	0.00	0.00	0.00
One Time Payment(Industry Dept)	25	447	431	30	31.00	0.00	158.00	0.00
Permission of Commercial Activity (Institutional Dept)	7	3	2	74	148.00	0.00	0.00	0.00
Plot Mutation after death of allottee (Industry Dept)	90	54	51	29	46.50	17.00	98.00	818.00
Possession (Industry Dept)	20	16	16	18	31.00	13.00	34.00	0.00
Refund of Excess Amount (Commercial Dept)	30	6	6	43	59.00	11.00	87.00	0.00
Refund of Excess Amount (Builder Dept)	30	38	36	16	39.00	52.00	87.00	0.00
Refund of Excess Amount (Group Housing Dept)	30	15	14	38	96.50	0.00	0.00	0.00
Refund of Excess Amount (Industry Dept)	30	65	61	25	35.00	20.00	74.00	0.00
Refund of Excess Amount (Institutional Dept)	30	11	5	31	78.00	0.00	0.00	0.00
Refund of Excess Amount (IT Dept)	30	12	10	103	67.00	43.00	60.00	0.00
Rent Permission (Commercial Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Rent Permission (Industry Dept)	20	254	244	21	25.00	0.00	666.00	5220.41
Rent Permission (IT Dept)	20	3	2	56	56.00	0.00	0.00	0.00
Reschedulement of Payment (Commercial Dept)	30	7	7	34	67.00	1.00	100.00	0.00
Reschedulement of Payment (Builder Dept)	30	24	24	12	293.00	293.00	293.00	0.00
Reschedulement of Payment (Institutional Dept)	30	4	2	47	95.00	0.00	0.00	0.00
Reschedulement of Payment (IT Dept)	30	1	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Commercial Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Group Housing Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Industry Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Institutional Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Sub lease of Farm House (Institutional Dept)	3	1	0	0	0.00	0.00	0.00	0.00
Sub-Lease Deed of Flat office shops Buyers(Sub-Lease) (Builder Dept)	3	30	29	6	5.50	0.00	0.00	0.00
Sub-Lease Deed of Flatofficeshops Buyers(Sub-Lease) (IT Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Sub-Lease Deed of Mart Buyers(Sub-Lease) (Institutional Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Sub-Lease Deed of officeshops Buyers(Sub-Lease) (Commercial Dept)	3	6	6	3	5.00	3.00	9.00	1000.00
Surrender of Plot (Industry Dept)	30	4	4	13	55.00	55.00	55.00	0.00
Surrender of Plot (Institutional Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Surrender of PlotFlat (Commercial Dept)	20	0	0	0	0.00	0.00	0.00	0.00
Surrender of PlotFlat (Group Housing Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Time Extension for Construction (Commercial Dept)	5	10	10	4	7.00	4.00	8.00	0.00
Time Extension for Construction (Builder Dept)	5	73	69	6	17.00	6.00	115.00	0.00
Time Extension for Construction (Group Housing Dept)	8	106	101	4	41.00	25.00	25.00	0.00
Time Extension for Construction (Institutional Dept)	10	192	153	42	58.00	114.00	132.00	0.00
Time Extension for Construction (IT Dept)	15	48	41	48	52.00	0.00	0.00	0.00
Time Extension for Construction(Industry Dept)	35	763	727	31	41.00	0.00	572.00	0.00
Time Extension for Lease Deed (Commercial Dept)	20	0	0	0	0.00	0.00	0.00	0.00
Time Extension for Lease Deed (Group Housing Dept)	8	1	1	0	0.00	0.00	0.00	0.00
Time Extension for Lease Deed (Institutional Dept)	10	2	0	0	0.00	0.00	0.00	0.00
Time Extension for Lease Deed (IT Dept)	20	2	2	35	70.00	0.00	0.00	0.00
Time Extension for Lease Deed(Industry Dept)	30	23	23	28	34.50	12.00	64.00	0.00
Transfer Mutation of sublease office space on Death of the allottee (Commercial Dept)	7	69	69	9	9.50	2.00	38.00	1013.04
Transfer of Institutional PlotPermises (Institutional Dept)	10	18	12	40	52.00	0.00	0.00	0.00
Transfer of Mart (Institutional Dept)	10	81	70	16	47.00	22.00	22.00	5000.00
Transfer of PlotPremises on death of the Allottee (Institutional Dept)	60	1	0	0	0.00	0.00	0.00	0.00
Transfer of Property (Group Housing Dept)	10	2246	2228	2	39.50	10.00	516.00	1035.71
Transfer of Property (Industry Dept)	12	314	310	20	19.00	2.00	410.00	5231.08
Transfer of Property (IT Dept)	15	77	65	20	25.00	25.00	36.00	6490.00
Transfer of Property (Lease) (Builder Dept)	7	1420	1311	2	11.00	6.00	187.00	0.00
Transfer of Property (Sub-Lease) (Builder Dept)	7	15424	14457	1	12.00	0.00	600.00	1048.61
Transfer of Sublease Office Space (Commercial Dept)	7	879	870	10	11.00	1.00	272.00	1212.52
	Total	60803	58119

Infrastructure and Industrial Development Authority - GREATER NOIDA

60803

58119

17.00

0.00

797.00

159393.82

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt Commercial30	30	0	0	0	0.00	0.00	0.00	0.00
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt GHS	7	0	0	0	0.00	0.00	0.00	0.00
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt Industry	7	0	0	0	0.00	0.00	0.00	0.00
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt- Institutional	30	0	0	0	0.00	0.00	0.00	0.00
Acceptance of Power of Attorney given by the allottee for performance of various functions - Deptt Housing	10	3	3	17	12.00	9.00	32.00	0.00
Acceptance of Power of Attorney given by the allottee for performance of various functions - Deptt Commercial	10	0	0	0	0.00	0.00	0.00	0.00
Acceptance of Power of Attorney given by the allottee for performance of various functions - Deptt GHS	10	0	0	0	0.00	0.00	0.00	0.00
Acceptance of Power of Attorney given by the Allottee for performance of various functions - Deptt Industry	10	3	3	11	7.00	26.00	26.00	0.00
Acceptance of Power of Attorney given by the Allottee for performance of various functions - Deptt Institutional	10	1	1	9	9.00	0.00	0.00	0.00
Application for Restoration of allotment after cancellatio - Deptt Industry	7	2	2	8	8.00	7.00	7.00	0.00
Application for Restoration of allotment after cancellation - Deptt Institutional	30	7	7	29	31.00	26.00	33.00	0.00
Application for Restoration of allotment after cancellation - Deptt Commercial	30	0	0	0	0.00	0.00	0.00	0.00
Application for Restoration of allotment after cancellation - Deptt GHS	7	0	0	0	0.00	0.00	0.00	0.00
Building Plan Approval	2	717	442	64	9.00	0.00	490.00	49403.83
Calculation for deposit of various due amounts - Deptt Housing	5	932	918	5	6.00	1.00	33.00	0.00
Calculation for deposit of various due amounts - Deptt Residential	5	588	577	15	9.00	0.00	265.00	0.00
Calculation For Deposit Of Various Dues Amount - Dept Commercial	5	373	364	4	4.00	0.00	30.00	0.00
Calculation For Deposit Of Various Dues Amount - Dept Institutional	5	260	250	4	3.00	0.00	67.00	0.00
Calculation of Dues	5	1824	1738	3	4.00	0.00	327.00	0.00
Calculation of dues - Deptt Group Housing	15	5	3	5	6.00	5.00	6.00	0.00
Change in constitutions - Deptt Commercial	10	53	49	12	10.00	0.00	96.00	5900.00
Change in constitutions - Deptt GNS	10	1	1	4	4.00	4.00	4.00	5900.00
Change in constitutions - Deptt Housing	10	1	1	26	26.00	0.00	0.00	0.00
Change in constitutions - Deptt Industry	10	657	559	8	8.00	0.00	37.00	5900.00
Change in constitutions - Deptt Institutional	10	154	144	11	11.00	0.00	26.00	5900.00
Change in constitutions - Deptt Residential	10	8	8	10	9.50	0.00	23.00	5900.00
Conversion of Industrial plot from Industrial Land use to Industrial facilities - Deptt Industry	30	0	0	0	0.00	0.00	0.00	0.00
Ending/Occupancy Certificate	90	0	0	0	0.00	0.00	0.00	0.00
Execution of lease deed - Deptt Housing	3	225	191	13	10.00	1.00	88.00	0.00
Execution Of Lease Deed - Deptt Industry	3	105	90	3	2.00	0.00	32.00	0.00
Execution of lease deed - Deptt Residential	3	235	227	25	17.00	1.00	118.00	0.00
Extension of time period - Deptt GHS	15	0	0	0	0.00	0.00	0.00	0.00
Extension of time period - Deptt Housing	10	0	0	0	0.00	0.00	0.00	0.00
Extension of time period - Deptt rewsidential	10	487	466	20	11.00	0.00	245.00	0.00
Extension Of Time Period For Implementing The Project Construction Of Plot - Dept Commercial	10	10	7	9	10.50	6.00	34.00	0.00
Extension Of Time Period For Implementing The Project OR Construction Of Plot -Dept Institutional	10	568	552	10	9.00	0.00	47.00	0.00
Functional Certificate	10	2832	2628	9	8.00	0.00	347.00	0.00
Grant OF Mortgage - Deptt Industry	10	2371	2262	6	6.00	0.00	44.00	5900.00
Grant of mortgage- Deptt Commercial	10	347	315	6	6.00	0.00	59.00	5900.00
Grant of Mortgage- Deptt Institutional	10	802	778	8	8.00	0.00	30.00	5900.00
Grant of Mortgage Permission - Deptt Housing	10	1813	1701	15	11.00	0.00	227.00	1001.58
Grant of Mortgage Permission - Deptt Residential	10	1891	1840	11	6.00	0.00	280.00	1000.00
Issue of duplicate papers - Deptt Commercial	5	19	17	5	5.00	3.00	9.00	0.00
Issue of duplicate papers - Deptt GHS	5	3	1	44	44.00	0.00	0.00	0.00
Issue of duplicate papers - Deptt Housing	5	91	70	18	13.00	2.00	90.00	0.00
Issue of duplicate papers - Deptt Industry	3	211	180	4	4.00	0.00	20.00	0.00
Issue of duplicate papers - Deptt Institutional	5	5	5	9	9.00	7.00	15.00	0.00
Issue of duplicate papers - Deptt Residential	5	146	143	12	7.00	1.00	59.00	0.00
Issue Of Functional Certificate - Dept Commercial	10	890	774	8	7.00	0.00	72.00	0.00
Issue Of Functional Certificate - Dept Institutional	10	2293	2244	8	8.00	0.00	38.00	0.00
Issue of Mutation letter after receipt of copy of the Transfer Deed - Deptt Commercial	7	451	419	5	6.00	0.00	19.00	0.00
Issue of Mutation letter after receipt of copy of the Transfer Deed - Deptt- Institutional	7	181	178	5	5.00	0.00	17.00	0.00
Issue of Mutation letter after receipt of copy of the Transfer Deed - Deptt Residential	10	1939	1883	11	6.00	0.00	261.00	0.00
Issue of Mutation letter after receipt of the copy of the Transfer Deed - Deptt Industry	7	849	832	3	2.00	0.00	20.00	0.00
Issue of Mutation letter after receiptof copy of the Transfer Deed - Deptt GHS	7	247	243	10	8.00	1.00	69.00	0.00
Issue Of No Dues Certificate - Dept Commercial	5	1674	1656	4	4.00	0.00	92.00	0.00
Issue Of No Dues Certificate - Dept Institutional	5	1088	1003	4	3.00	0.00	146.00	0.00
issue of no dues certificate - Deptt Group Housing	15	34	33	37	12.00	1.00	420.00	0.00
Issue of No dues Certificate - Deptt Housing	5	3732	3673	5	4.00	0.00	259.00	0.00
Issue of No Dues Certificate - Deptt Residential	5	2984	2949	12	6.00	0.00	314.00	0.00
Land Allotment - Deptt Institutional	60	0	0	0	0.00	0.00	0.00	0.00
Land Allotment System	45	238	238	1	25.00	0.00	79.00	5900.00
Mortgage permission for construction purpose - Deptt Group Housing	10	128	123	11	8.00	0.00	63.00	1088.35
Mutation Of Land	10	1681	1592	8	7.00	0.00	360.00	5900.00
No Dues Certificate	5	7119	6892	3	3.00	0.00	979.00	0.00
Permission for amalgamationdeamalgamation of indusrtial plots - Deptt Industry	30	6	5	56	34.00	8.00	122.00	0.00
Permission for co-allotteeship - Deptt GHS	10	0	0	0	0.00	0.00	0.00	0.00
Permission for co-allotteeship - Deptt Housing	10	6	5	13	12.00	9.00	30.00	1000.00
Permission for Co-Allotteeship - Deptt Residential	10	40	38	14	11.50	1.00	63.00	1000.00
Rejection Acceptance of Restoration of allotment - Deptt Housing	30	0	0	0	0.00	0.00	0.00	0.00
Renting of Premises	10	1181	1071	9	8.00	0.00	78.00	0.00
Renting Permission - Dept Institutional	10	158	150	10	9.00	0.00	28.00	0.00
Submission of Document - Deptt Commercial	3	324	314	3	3.00	0.00	53.00	0.00
Submission of Document - Deptt Housing	3	0	0	0	0.00	0.00	0.00	0.00
Submission of Document - Deptt Industry	3	1326	1260	2	2.00	0.00	119.00	0.00
Submission of Document - Deptt Institutional	3	236	232	3	3.00	0.00	19.00	0.00
Surrender Certificate	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt GHS	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Housing	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Commercial	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Industry	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Institutional	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Residential	15	0	0	0	0.00	0.00	0.00	0.00
Time Extension	10	1581	1498	10	10.00	0.00	44.00	0.00
Transfer of Flat House - Deptt Housing	10	3514	3283	15	10.00	0.00	267.00	1002.32
Transfer of Flat or House - Deptt GHS	10	272	268	8	6.00	0.00	76.00	1014.01
Transfer of GH Plot- Deptt GHS	10	2	2	68	68.00	0.00	0.00	1180.00
Transfer Of Plot - Dept Institutional	10	604	585	7	7.00	0.00	36.00	5900.00
Transfer of PlotPermises - Deptt Residential	10	2340	2265	12	7.00	0.00	245.00	1000.00
Transfer Premises - Dept Commercial	10	507	461	8	7.00	0.00	94.00	5900.00
ution Of Lease Deed - Deptt Commercial	3	10	10	6	5.50	3.00	10.00	0.00
	Total	55385	52722

Infrastructure and Industrial Development Authority - NOIDA

55385

52722

5.00

0.00

979.00

1487.91

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Addition Alteration of Sanctioned Map	15	26	23	19	14.00	6.00	91.00	482582.44
Amalgamation of Plots - Post Allotment	50	0	0	0	0.00	0.00	0.00	0.00
Application for Issuance of Unique Id for Private Industrial Park	60	2	0	0	0.00	0.00	0.00	0.00
Application for Right of Way	20	0	0	0	0.00	0.00	0.00	0.00
Application for Seeking Incentive Under Warehousing and Logistics Policy 2022	45	86	43	146	95.00	48.00	397.00	10488.89
Building Plan Approval	15	734	719	10	9.00	0.00	236.00	11892.92
Completion Certificate	30	17	14	24	56.00	12.00	12.00	102799.00
Land Allotment System	21	743	702	31	25.00	1.00	97.00	367.21
Online facility for payment of Dues	1	913	913	1	0.00	0.00	39.00	518200.01
Online payment of reservation money	15	27	27	3	0.00	0.00	40.00	1305837.93
OTS Scheme for Maintenance Dues	5	3885	3885	1	1.00	0.00	315.00	96773.29
Re-Apply for Building Plan Approval Against Rejected Application	15	222	220	11	9.00	0.00	148.00	0.00
Re-apply for Building Plan Approval Against Rejected Application (OBPAS)	15	189	179	31	12.00	0.00	413.00	21792.48
Request for addition of products within same premises use	20	115	100	13	13.00	0.00	28.00	2276.71
Request for Amalgamation of Plots Post Allotment (OBPAS)	50	105	90	40	50.00	31.00	110.00	498018.20
Request for application for subletting of Plot	30	711	593	27	27.00	3.00	105.00	2329.19
Request for change of project within same premises use	20	490	452	12	10.00	0.00	53.00	2180.11
Request for establishment of additional unit within same premises use	30	4	4	49	55.50	20.00	20.00	1180.00
Request for handover of Lease Dead to the Lessee	20	363	311	14	14.00	0.00	55.00	0.00
Request for issuance of certificate for start of production	20	6366	5813	14	15.00	0.00	238.00	2.86
Request for issuance of NOC for permission to mortgage in favour of financial institution	20	4771	4468	9	7.00	0.00	382.00	3.08
Request for lease deed ution and registration	120	7936	7181	63	61.00	0.00	246.00	2247.70
Request for New Sanction Building Plan Application	15	2317	2189	23	11.00	0.00	471.00	179176.32
Request for no dues certificate after full payment	30	1000	903	15	12.00	0.00	137.00	0.00
Request for outstanding dues position	7	1071	1071	5	5.00	0.00	98.00	0.00
Request for permission for creation of second charge in favour of financial institution	20	54	51	12	11.00	0.00	21.00	0.00
Request for permission for joint mortgage	20	90	84	13	14.00	0.00	87.00	0.00
Request for recognition of legal heir after death of Allottee	30	669	598	20	22.00	0.00	129.00	2674.29
Request for reconstitution Allottee firm company etc	30	784	722	27	27.00	1.00	110.00	3699.60
Request for restoration of plot after cancelation	30	59	47	28	27.00	11.00	97.00	2288.48
Request for Subdivision of Plot (OBPAS)	45	68	54	47	45.00	40.00	114.00	5911.29
Request for surrender of plot and refund of refundable amount	35	118	115	16	14.00	0.00	74.00	0.00
Request for time extension for setting up of Project	30	1314	1217	24	23.00	0.00	147.00	26133.61
Request for transfer of lease deed to financial institution	20	1688	1613	8	7.00	0.00	240.00	2.67
Request for transfer of plot	30	4622	4463	14	11.00	0.00	184.00	807312.80
Reschedulement of Dues	20	0	0	0	0.00	0.00	0.00	0.00
Revalidation of Sanctioned Map	15	0	0	0	0.00	0.00	0.00	0.00
Revision of Sanctioned Map	15	3	3	10	6.00	6.00	18.00	1079645.67
	Total	41562	38867

Infrastructure and Industrial Development Authority - UPSIDA

41742

38868

13.00

0.00

471.00

146751.33

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Approval of surrender certificate	30	0	0	0	0.00	0.00	0.00	0.00
Building Plan Approval	15	160	114	35	9.00	0.00	189.00	861.39
Completion Certificate	30	15	13	125	56.00	29.00	320.00	1691.67
Issuance of No dues Certificate	25	496	477	16	15.00	0.00	71.00	0.00
Issuance of working certificate	90	9	6	75	76.50	66.00	90.00	1000.00
Land Allotment System	21	3678	3678	26	25.00	0.00	203.00	0.00
Mutation of plot after death of allotte	90	39	36	74	79.00	8.00	123.00	1912.30
WaterSewage Connection	15	0	0	0	0.00	0.00	0.00	0.00
	Total	4397	4324

Infrastructure and Industrial Development Authority - YEIDA

4397

4324

25.00

0.00

320.00

83.04

Invest UP

57.00

231.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Front end Land Subsidy under UP FDI Policy 2023	30	16	10	141	230.00	50.00	325.00	0.00
Application for LOC to COE Under IIEPP 2022	30	2	1	0	0.00	0.00	0.00	0.00
Application for LOC to Infrastructure Projects Under IIEPP 2022	30	9	5	102	118.00	0.00	0.00	0.00
Application for LOC under FDI 2023	30	0	0	0	0.00	0.00	0.00	0.00
Application for Mega Mega Plus and Super Mega Industrial Undertakings under IIEPP Policy 2022	30	58	29	201	207.00	129.00	325.00	0.00
Application for Small Medium and Large Industrial Undertakings under IIEPP Policy 2022	30	62	47	119	131.00	111.00	406.00	0.00
Apply for LOC under Bioplastic Policy 2024 for Anchor Units	30	1	0	0	0.00	0.00	0.00	0.00
Disbursement under IIEPP-2022 for Mega and plus (Super mega and ultra mega)	300	2	0	0	0.00	0.00	0.00	0.00
Disbursment under IIEPP-2022 for Large Applications	300	5	0	0	0.00	0.00	0.00	0.00
Front End Land Subsidy Under MMLP 24	60	1	0	0	0.00	0.00	0.00	0.00
Incentive for Manufacturing Unit under EV Manufacturing and Mobility Policy 2022	90	0	0	0	0.00	0.00	0.00	0.00
Incentive for Service Unit under EV Manufacturing and Mobility Policy 2022	90	2	2	99	99.50	0.00	0.00	0.00
Mega, Mega Plus and Super Mega Industrial Undertakings	30	0	0	0	0.00	0.00	0.00	0.00
Mega, Mega Plus and Super Mega Industrial Undertakings	30	93	92	7	6.00	0.00	95.00	0.00
Small, Medium and Large Industrial Undertakings	30	434	432	48	57.00	1.00	107.00	0.00
Small, Medium and Large Industrial Undertakings	30	0	0	0	0.00	0.00	0.00	0.00
Stamp Duty Exemption under FDI Policy 2023	21	8	2	120	120.00	0.00	0.00	0.00
Stamp Duty Exemption under Industrial Policy 2022	21	30	24	55	37.50	1.00	385.00	0.00
	Total	723	644

Invest UP

723

644

57.00

0.00

406.00

0.00

Irrigation and Water Resources Department

0.00

Medical Health Department

135

128

35.00

0.00

769.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Acknowledgement within 72 hrs under UP MSME Act 2020	3	66	50	40	8.00	6.00	37.00	0.00
Common Incentive Under UP MSME Policy 2022	100	769	336	97	49.00	79.00	437.00	0.00
Mukhyamantri Yuva Swarojgar Yojana	7	40955	39297	3	2.00	0.00	178.00	0.00
ODOP Vitta Poshan Sahayata Yojana	7	18102	17344	3	2.00	0.00	124.00	0.00
Stamp Duty Exemption under UP MSME Policy 2022	21	819	633	68	26.00	0.00	513.00	0.00
	Total	60711	57660

MSME Department

60711

57660

2.00

0.00

513.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application form for disbursal of incentives for Small, Medium and Large Industrial Undertakings	30	12	1	387	387.00	387.00	1018.00	0.00
Application form for disbursement of incentives for Mega, Mega Plus and Super Mega Industrial Undertakings	30	2	2	434	434.50	174.00	969.00	0.00
Application form for Reimbursment of Deposited GST for Mega, Mega Plus and Super Mega Industrial Undertakings	30	2	1	358	358.00	358.00	456.00	0.00
Application form for Reimbursment of Deposited GST for Small, Medium and Large Industrial Undertakings	30	10	2	527	527.50	387.00	668.00	0.00
Application form for sanction of incentives for Small, Medium and Large Industrial Undertakings	30	43	24	210	182.50	1.00	894.00	0.00
Application form for sanction of incentives vide Letter of Comfort for Mega, Mega Plus and Super Mega Industrial Undertakings	30	22	5	222	198.00	16.00	689.00	0.00
Application form for Subsidy for Mega, Mega Plus and Super Mega Industrial Undertakings	30	0	0	0	0.00	0.00	0.00	0.00
Application form for Subsidy for Small, Medium and Large Industrial Undertakings	30	7	2	520	520.50	387.00	654.00	0.00
Module for Disbursement -Incentive for Large and Mega Units for IIEPP- 2017	120	2	0	0	0.00	0.00	0.00	0.00
Post COVID-19 Accelerated Investment Promotion Policy for Backward Regions-Application Form for Sanction of Incentive	60	0	0	0	0.00	0.00	0.00	0.00
	Total	100	37

PICUP

100

209.00

1.00

1018.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Authorization and Registration under E-Waste (Management) Rules 2016	120	203	200	37	27.00	1.00	160.00	23333.33
Authorization of Processing Recycling Treatment and Disposal of Solid Waste under the Solid Waste Management Rules 2016	60	32	27	39	22.00	1.00	77.00	63684.21
Authorization under Bio Medical Waste Management Rules 2016	90	46425	45201	8	6.00	0.00	204.00	1990.53
Authorization Under the Construction And Demolition Waste Manegement Rules 2016	90	3	2	69	69.00	97.00	97.00	125000.00
Authorization under the Hazardous and Other Wastes (Management and Transboundary Movement) Rules 2016	120	2436	2364	33	26.00	0.00	177.00	44009.50
Auto renewal of valid Consent to Establish (CTE) issued under Water (Prevention and Control of Pollution) Act 1974 and Air (Prevention and Control of Pollution) Act 1981 only for green Category of Industries	10	6	6	7	6.50	6.00	19.00	4333.33
Auto renewal of valid Consent to Operate (CTO) issued under Air (Prevention and Control of Pollution) Act 1981 only for Green Category of Industries	10	179	175	8	8.00	0.00	58.00	26446.00
Auto renewal of valid Consent to Operate (CTO) issued under Water (Prevention and Control of Pollution) Act 1974 only for Green Category of Industries	10	175	172	8	8.00	0.00	58.00	26871.03
Consent to Establish Under Air and Water Act(NOC)	120	14722	14271	15	10.00	0.00	300.00	12707.91
Consent to Operate under the Air (Prevention and Control of Pollution) Act 1981	120	1051	1049	10	6.00	0.00	192.00	24600.07
Consent to Operate under the Water (Prevention and Control of Pollution) Act 1974	120	950	950	11	7.00	0.00	322.00	27392.69
Consolidated Form for Consent under Water Act 1974 Air Act 1981 and authorization under the Hazardous and Other Wastes (Management and Transboundary Movement) Rules 2016	120	46632	45836	13	9.00	0.00	232.00	58076.87
Intimation under section 29 of Air Act	1	1	1	58	58.00	5.00	58.00	0.00
No increase in Pollution Load	7	84	83	8	5.00	0.00	35.00	0.00
Registration of Refurbishers under the Batteries( Management and Handling) Rules 2016	30	15	15	32	32.00	3.00	63.00	21000.00
Registration under Plastic Waste Management Rules 2016	90	96	96	18	14.50	0.00	144.00	10000.00
	Total	113010	110448

Pollution Control Board

113010

110448

8.00

0.00

322.00

23569.79

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
PWD NOC For Setting up of petroleum retail outlet	15	0	0	0	0.00	0.00	0.00	0.00
ROAD CUTTING FEE ESTIMATION	7	1891	1633	16	9.00	0.00	180.00	0.00
ROAD CUTTING PERMISSION	7	794	755	18	10.00	0.00	226.00	13849.99
Road Cutting Permissions	7	98	92	56	42.00	6.00	471.00	387120.32
	Total	2783	2480

Public Works Department

2783

2480

9.00

0.00

471.00

18082.08

Registrar Firms Societies and Chits

11232

11117

5.00

0.00

64.00

5000.00

Satharia Industrial Development Authority

0.00

Tourism Department

1829

1634

17.00

0.00

360.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Berthing Terminal Under Logistics and Warehousing Policy 2022	90	0	0	0.00	0.00	0.00	0.00
Application for Cargo Terminal Under Logistics and Warehousing Policy 2022	90	16	0	0.00	0.00	0.00	0.00
Application for Inland Vessel Terminal Under Logistics and Warehousing Policy 2022	90	0	0	0.00	0.00	0.00	0.00
Application for Trucker Park Under Logistics and Warehousing Policy 2022	90	0	0	0.00	0.00	0.00	0.00
	Total	16

Transport Department

0.00

U.P.Expressways Industrial Development Authority(UPEIDA)

60.00

1.00

363.00

12081675.17

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
online delivery of signage license	30	0	0	0	0.00	0.00	0.00	0.00
Online Industrial Water Connection	30	8	3	299	134.00	0.00	4.00	8.33
Trade License	30	206	179	112	47.00	1.00	742.00	6789.56
ULB NOC for setting up of petroleum retail outlet	15	0	0	0	0.00	0.00	0.00	0.00
	Total	214	182

Urban Development Department

214

182

48.00

0.00

742.00

6663.20

Uttar Pradesh Fire Services

59973

51067

5.00

0.00

396.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Power Connection	372	18032	17696	67	29.00	0.00	1314.00	557432.27
Power Connection (Inactive)	30	0	0	0	0.00	0.00	0.00	0.00
Site Inspection and Estimation Service	30	31176	30149	15	16.00	0.00	456.00	3435.74
Temporary Power Connection	10	0	0	0	0.00	0.00	0.00	0.00
	Total	49208	47845

Uttar Pradesh Power Corporation Limited

49238

47847

18.00

0.00

1444.00

219634.29

Registration/Renewal Granted Dashboard

Department Name

Service Name

Department Wise Licenses/NOC Application Status

Received
43675 Disposed
43347 Pending
328

Queries & Grievances Dashboard

Department Name

Department Level Grievance Status

Department Experience

Department Wise User Feedback Status

Avg. Time taken for Approval/Disbursal(in Days)

Dashboard

Progress Chart

Total Applied Applications

+

+

=

Online Single Window System Dashboard

Registration/Renewal Granted Dashboard

Department Wise Licenses/NOC Application Status

Queries & Grievances Dashboard

Department Level Grievance Status

Department Experience

Department Wise User Feedback Status

Incentive Granted Dashboard

Sanction of incentives for Small, Medium and Large Industrial Undertakings

Disbursal of incentives for Small, Medium and Large Industrial Undertakings

Sanction of incentives vide Letter of Comfort for Mega, Mega Plus and Super Mega Industrial Undertakings

Disbursment of incentives for Mega, Mega Plus and Super Mega Industrial Undertakings

Subsidy for Small, Medium and Large Industrial Undertakings

Reimbursment of Deposited GST for Small, Medium and Large Industrial Undertakings

Subsidy for Mega, Mega Plus and Super Mega Industrial Undertakings

Reimbursment of Deposited GST for Mega, Mega Plus and Super Mega Industrial Undertakings

Land Alloted against Applications

Land Allotment Report