Last Updated on: 23-Mar-2025

Dashboard

Since Year 2022Total

596169
Registered Users 1240522
Registered Enterprises 1242456
Applications Received 1205917
Applications Disposed 26175
Query Raised 10364
In Progress Department

Progress Chart

Disposed

Query

In Progress

Total Applied Applications

78665 Year -2025

+

413110 Year -2024

+

1323551 Prior to 2024

=

1815326 Total

Online Single Window System Dashboard

Department Name

Total no of applications received

Total no of applications processed

Avg time taken to grant approval (in Days)

Median time taken to grant approval (in Days)

Minimum time taken to obtain approval (in Days)

Max time taken to obtain approval (in Days)

Average fee taken by the Department for completion of entire process of obtaining approval/certificate

View Details

Agriculture Department

81780

80645

4.00

0.00

424.00

1697.71

Animal Husbandry Department

405

388

16.50

0.00

163.00

0.00

Board of Revenue, Uttar Pradesh

11498

10727

32.00

0.00

964.00

34144.55

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
New Licence for Single cinema Multiplex Travelling cinema Special cinematograph exhibition Video Cinema Travelling Video Cinema Local Channel and Video library	30	369	350	10	7.00	0.00	164.00	70832.85
Operator Permit for CinematographDigital Projection System	30	145	129	17	14.00	0.00	87.00	213.54
Permission of various Entertainments (Other than Licensed Entertainments Cable and DTH as Amusement Parkwater ParkCabaret or Floor ShowGiant wheel Video Games Games of SkillMimicryCarnivalPuppet ShowNon-Classical Music Horse Race Pool Game Bowling Alley Billiards SnookerOther Entertainments not covered by the above mentioned list)	30	999	952	10	3.00	0.00	162.00	0.00
Renewal of License for Single cinema Multiplex Travelling cinemaSpecial cinematograph exhibition Video CinemaTravelling Video Cinema Local Channel and Video library	30	1520	1394	10	5.00	0.00	231.00	49136.41
	Total	3033	2825

Commercial Tax Department

3033

2825

5.00

0.00

231.00

35754.92

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Apply for Capital Grant	120	16	1	154	154.00	154.00	154.00	0.00
Apply for Interest Subvention	120	13	2	206	206.50	142.00	271.00	0.00
Apply for Refrigerated Van Insulated Van Road Milk Tanker Bulk Milk Cooler Ice Cream Trolley etc	120	7	1	7	7.00	0.00	0.00	0.00
Apply For Reimbursement of Electricity Duty Stamp Duty only	120	2	0	0	0.00	0.00	0.00	0.00
Apply for Reimbursement of Provision for Market Development and Brand Promotion	120	0	0	0	0.00	0.00	0.00	0.00
	Total	38	4

Dairy Development Department

148.00

142.00

271.00

0.00

Department of Additional Sources of Energy

106

57.00

30.00

277.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Licence of industrial alcohal(FL-39,40,41)	10	7	7	42	64.50	78.00	502.00	0.00
Application for licence to manufacture goods liable to duty of excise under the medicinal and tolet preparation(in bond/ outside bond(excise duty) act 1955.	10	0	0	0	0.00	0.00	0.00	0.00
Application to establish a brewery.	10	2	2	181	362.00	141.00	426.00	250000.00
Application to establish distillery.	10	19	18	125	146.00	42.00	511.00	500000.00
Brand-Label Registration	14	0	0	0	0.00	0.00	0.00	0.00
ENA Export	14	0	0	0	0.00	0.00	0.00	0.00
ENA Import	7	0	0	0	0.00	0.00	0.00	0.00
Export of IMFL	14	0	0	0	0.00	0.00	0.00	0.00
Licence for establish a brewery.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for establishment of a distillery.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for industries in which alchohol is Completely converted in other chemical.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for industries in which alchohol used as a solvent.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for petroleum depot and thinners etc.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for running a brewery.	10	1	1	7	7.00	7.00	28.00	1000.00
Licence for running a distillery.	10	12	12	23	17.00	6.00	68.00	700.00
Licence to manufacture medicinal and tolet preparation containing alcohol out side bond.	10	0	0	0	0.00	0.00	0.00	0.00
Licence to manufacture medicinal and tolet preparation containing alcohol,opium, Indian herp and other narcotic drugs and narcotics under bond for payment of duty.	10	0	0	0	0.00	0.00	0.00	0.00
License for Retail Shops and Renewal	7	85010	85000	1	0.00	0.00	751.00	0.00
Liquor Import from Other Countries	7	0	0	0	0.00	0.00	0.00	0.00
Liquor import from Other States	7	0	0	0	0.00	0.00	0.00	0.00
Renewal of Brand-Label	14	0	0	0	0.00	0.00	0.00	0.00
	Total	85051	85040

Department of Excise

85051

85040

0.00

751.00

125.74

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Capital Subsidy for New or Expansion of Food Processing Industries	60	787	666	145	136.50	0.00	321.00	0.00
Application for Capital Subsidy on Installation of Solar Power Plant in Food Processing unit in Rural area	60	105	89	109	75.00	40.00	244.00	0.00
Application for Decentralized Processing Storage	60	17	17	280	306.00	276.00	276.00	0.00
Application for Interest Subsidy of Reefer Vehicles	60	13	11	186	185.00	68.00	144.00	0.00
Application for Transport Subsidy for Exports	60	9	9	150	70.00	31.00	70.00	0.00
Apply for Incentive Under Food Processing Policy	30	5	4	0	0.00	0.00	0.00	0.00
	Total	936	796

Department of Horticulture and Food Processing

936

796

123.00

0.00

321.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Amendment for change in factory name under the factories act 1948	30	566	483	4	3.00	0.00	42.00	0.00
Amendment for change in occupier under the factories act 1948	30	1455	1219	6	4.00	0.00	41.00	5.01
Amendment for extension in building plan under the factories act 1948	30	413	361	8	5.00	0.00	40.00	0.00
Amendment for manager under the factories act 1948	30	1341	1227	5	4.00	0.00	39.00	0.00
Amendment for revised building plan	30	1972	1731	5	4.00	0.00	55.00	3.69
Amendment forchange in number of workers and power under the factories act 1948	30	1296	1210	5	4.00	0.00	178.00	6430.83
Amendment in license issued to contractor under Contract Labour (Regulation and Abolition Act) 1970	30	1173	1171	1	1.00	0.00	155.00	27790.36
Amendment in license issued under the Inter State Migrant workmen Act 1979	30	10	10	7	5.50	0.00	21.00	172.50
Amendment in registration issued to establishment under the Motor and Transport Workers Act 1961	30	24	24	1	1.00	0.00	5.00	5.00
Amendment in registration issued to establishments under Uttar Pradesh Shops and Commercial Establishment Act 1962	30	11965	11927	1	1.00	0.00	22.00	4806.14
Amendment in registration issued to the Principal Employer under the Contract Labour (Regulation and Abolition Act 1970)	30	3982	3978	1	0.00	0.00	24.00	303.47
Amendment in registration issued to the Principal Employer under the Inter State Migrant workmen Act 1979	30	23	23	2	1.00	0.00	11.00	71.88
Approval for Boiler Erector	30	78	75	7	5.00	0.00	30.00	9760.00
Approval of Boiler Manufacturer	30	30	30	9	5.50	1.00	23.00	10344.83
Approval of plan and permission to construct/extend/or take into use any building as a factory under the Factories Act, 1948	30	8728	8352	4	2.00	0.00	52.00	3.04
License for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	3800	3793	1	1.00	0.00	118.00	39350.99
License for contractors under the Inter State Migrant Workmen(RECS) Act 1979	30	188	188	1	1.00	0.00	15.00	2751.49
Proposed Building Plan under The Factories Act 1948	30	224	197	10	5.00	0.00	64.00	0.00
RE-apply Approval of plan and permission to construct extend or take into use any building as a factory under the Factories Act 1948	30	130	123	5	2.00	0.00	27.00	0.00
Re-apply Registration and grant of license under The Factories Act 1948	30	128	118	9	4.00	0.00	32.00	0.00
Registration and grant of license under The Factories Act, 1948	30	8767	7110	4	3.00	0.00	57.00	2865.59
Registration of Boilers under Indian Boillers Act, 1923	30	629	618	15	16.00	0.00	39.00	12803.04
Registration of establishment under the Inter State Migrant Workmen (RE/CS) Act, 1979	30	413	411	2	1.00	0.00	178.00	458.10
Registration of principal employer's establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	5352	5337	1	1.00	0.00	293.00	1376.52
Registration under Beedi Cigar Act	21	664	664	0	1.00	0.00	16.00	54.94
Registration under Motor Transport Act	21	861	860	1	1.00	0.00	186.00	729.48
Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996	30	140292	139822	0	0.00	0.00	191.00	1027.78
Registration under UP Shops and Establishment Act, 1962	30	151838	151417	1	1.00	0.00	244.00	4571.04
Renewal for Boiler Erector	30	0	0	0	0.00	0.00	0.00	0.00
Renewal of Boiler Manufacturer	30	0	0	0	0.00	0.00	0.00	0.00
Renewal of Boilers under Indian Boillers Act, 1923	30	6997	6856	18	19.00	0.00	143.00	12274.47
Renewal of license for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	13161	13149	0	0.00	0.00	561.00	469.97
Renewal of license for contractors under the Inter State Migrant Workmen (RECS) Act 1979	30	58	58	3	2.50	0.00	13.00	234.87
Renewal of license under The Factories Act, 1948	60	15966	15925	1	1.00	0.00	228.00	14796.34
Renewal of principal employer's establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	0	0	0	0.00	0.00	0.00	0.00
Renewal under Beedi Cigar Act	21	651	651	0	1.00	0.00	17.00	117.09
Renewal under Motor Transport Act	21	262	262	1	1.00	0.00	11.00	860.09
Renewal under UP Shops and Establishment Act, 1962	30	11885	11863	1	1.00	0.00	73.00	8969.20
	Total	395322	391243

Department of Labour

395322

391243

1.00

0.00

561.00

3929.75

Department of Stamp and Registration

12662

12565

13.00

0.00

557.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for issue of New License to Dealer	30	862	751	15	12.00	0.00	590.00	99.87
Application for issue of New License to Repairer	30	798	694	18	14.00	0.00	108.00	99.80
Application for Registration of Name and Address of Packer/Manufacturer/ Importer	30	1001	850	17	15.00	0.00	127.00	500.00
Application for the issue of new licenses to the Manufacturer	45	123	98	24	19.00	4.00	89.00	500.00
Nomination of Director by the company	30	108	106	12	7.00	0.00	47.00	0.00
Renewal for issue of New License to Dealer	15	1621	1619	5	3.00	0.00	296.00	524.92
Renewal for issue of New License to Repairer	15	1530	1529	6	4.00	0.00	294.00	523.31
Renewal for the issue of new licenses to the Manufacturer	30	83	83	1	1.00	0.00	39.00	4116.54
Verification of Flow Meters	15	74	72	9	7.00	1.00	76.00	12330.00
Verification of Storage Tanks	15	70	69	7	5.00	0.00	67.00	16501.68
	Total	6270	5871

Department of Weights and Measures : Legal Metrology

6270

5871

8.00

0.00

590.00

700.40

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
ELECTRICAL DRAWING APPROVAL	15	0	0	0	0.00	0.00	0.00	0.00
Initial Inspection of Generating Set	4	1571	1506	3	3.00	0.00	237.00	10103.54
Initial Inspection of High / Extra High Voltage Installation	4	7021	6899	2	2.00	0.00	47.00	14223.84
Initial Inspection of Low Voltage Installation	4	1389	965	3	2.00	0.00	24.00	1200.11
Initial Inspection of Medium Pressure Installation	4	13632	12607	2	2.00	0.00	52.00	1088.66
Periodical Inspection under regulation - 30	15	4333	4207	6	4.00	0.00	106.00	33457.20
	Total	27946	26184

Directorate of Electrical Safety

27946

26184

2.00

0.00

237.00

9980.47

DMIC IITGNL

92.00

0.00

Electronics Department

3.00

2.00

24.00

0.00

Film Bandhu

765

730

13.00

1.00

165.00

0.00

Food and Civil Supplies Department

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Additional Item Permission	15	738	723	11	7.00	0.00	102.00	3192.01
Approval of Testing Laboratory in Form 37	30	3	2	258	258.00	108.00	342.00	7500.00
Blood Bank Licence	30	0	0	0	0.00	0.00	0.00	0.00
Drug Sale License	30	82194	82067	7	6.00	0.00	1137.00	3107.65
Free Sale Certificate	7	92	92	10	7.00	0.00	79.00	0.00
GMP and GLP Certificate	30	135	130	45	36.00	0.00	152.00	0.00
Loan Licence of Allopathic Drugs in Form 25A	30	8	8	47	43.00	1.00	147.00	9450.00
Loan Licence of Allopathic Drugs in Form 28A	30	6	5	55	42.00	13.00	155.00	8880.00
Loan Licence of Cosmetics in Form 32A	30	9	8	37	45.50	11.00	78.00	11400.00
Loan Licence of Large Volume Parenterals/Sera and Vaccines in Form 28DA	30	0	0	0	0.00	0.00	0.00	0.00
Manufacturing and Marketing Certificate	7	110	109	14	8.00	0.00	65.00	0.00
Manufacturing Licence and Laboratory Approval - Retention and Renewal	30	66	65	17	4.00	0.00	244.00	13017.05
Manufacturing Licence of Allopathic Drugs in Form 25	30	44	41	84	60.00	5.00	213.00	9495.00
Manufacturing Licence of Allopathic Drugs in Form 28	30	14	13	58	44.00	7.00	212.00	10092.86
Manufacturing Licence of Cosmetics in Form 32	30	31	28	46	32.00	1.00	124.00	11444.19
Manufacturing Licence of Homoeopathic Drugs in Form 25C	30	9	6	106	106.50	0.00	181.00	6425.00
Manufacturing Licence of Large Volume Parenterals/Sera and Vaccines in Form 28D	30	2	1	52	52.00	0.00	0.00	0.00
Neutral Code	7	21	21	9	4.00	0.00	21.00	0.00
Non-Conviction Certificate	7	116	115	7	5.00	0.00	74.00	0.00
Performance Certificate	7	36	35	15	8.00	0.00	40.00	0.00
Registration for Medical Device Sale	15	564	555	10	8.00	0.00	56.00	3007.52
Renewal of Blood Bank Licence – Form 26G	30	0	0	0	0.00	0.00	0.00	0.00
Renewal of Homoeopathic Drug Licence	30	0	0	0	0.00	0.00	0.00	0.00
Repacking Licence of Allopathic Drugs in Firm 25B	30	3	2	36	36.00	0.00	0.00	0.00
Retention of Drug Sale Licence	15	38590	38534	1	1.00	0.00	146.00	3109.62
Test Licence – Form 29	15	243	237	16	11.00	0.00	156.00	270.00
Validity Certificate	7	39	39	14	7.00	0.00	69.00	0.00
WHO GMP Certificate /COPP	30	11	11	32	27.00	14.00	166.00	0.00
	Total	123084	122847

Food Safety and Drug Administration (Drug)

123084

122847

3.00

0.00

1137.00

3104.73

Forest and Wildlife Department

0.00

Geology and Mining

499.50

124.00

367.00

10000.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Land Allotment Service	30	365	336	26	25.00	0.00	55.00	1180.00
Request For Addition Of Projects Within Same Premises	15	0	0	0	0.00	0.00	0.00	0.00
Request For Change Of Plot	30	0	0	0	0.00	0.00	0.00	0.00
Request For Change Of Projects Within Same Premises	15	1	0	0	0.00	0.00	0.00	0.00
Request For Issuance Of Certificate For Start Of Production	30	5	1	17	15.00	17.00	17.00	0.00
Request for Issuance Of NOC For Permission To Mortgage In The Favour Of Financial Institution	15	16	10	7	7.50	4.00	12.00	0.00
Request For Issuing Of Completion Certificate or Occupancy Certificate	30	2	0	0	0.00	0.00	0.00	0.00
Request For No Dues Certificate After Full Payment	21	2	2	17	13.00	0.00	0.00	0.00
Request for Permission For Joint Mortgage	15	0	0	0	0.00	0.00	0.00	0.00
Request for Recognition of Legal Heir After Death Of Allottee	15	1	1	23	22.00	0.00	0.00	0.00
Request for Restoration of Plot After Cancellation	30	0	0	0	0.00	0.00	0.00	0.00
Request for Surrender Of Plot	30	1	0	0	0.00	0.00	0.00	0.00
Request for Time Extension for setting up of Project	30	0	0	0	0.00	0.00	0.00	0.00
Request For Transfer Of Lease Deed To Financial Institution	15	0	0	0	0.00	0.00	0.00	0.00
	Total	393	350

Gorakhpur Industrial Development Authority (GIDA)

401

350

25.00

0.00

55.00

1146.01

Ground Water Department

10282

9722

30.00

0.00

874.00

4991.64

Handloom and Textiles Department

105

73.00

14.00

183.00

0.00

Home Department

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Building Plan Approval	30	10428	8286	13	9.00	0.00	700.00	0.00
e-intimation of commencement of construction	5	48	48	38	12.50	0.00	390.00	0.00
e-intimation of Plinth level completion	7	24	19	73	64.00	9.00	76.00	0.00
Map Approval	2	5558	5531	3	2.00	0.00	100.00	0.00
Occupancy cum Completion certificate	25	18	17	54	36.00	9.00	210.00	0.00
Reapply for Building Plan Approval against rejected Application	15	7202	6674	13	10.00	0.00	564.00	0.00
Revalidation(extension of validity)	30	293	267	16	11.00	0.00	474.00	0.00
	Total	23571	20842

Housing Department

23571

20842

8.00

0.00

700.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Disbursement for IT and ITeS Policy of Uttar Pradesh 2022	90	1	0	0	0.00	0.00	0.00	0.00
Disbursement for Uttar Pradesh Data Center Policy 2021	90	0	0	0	0.00	0.00	0.00	0.00
Disbursement for Uttar Pradesh Electronics Manufacturing Policy 2020 (First Amendment 2022)	90	15	0	0	0.00	0.00	0.00	0.00
IT and ITeS Policy of Uttar Pradesh 2022	30	16	8	141	122.50	0.00	345.00	0.00
NOC for establishment and Maintenance of Overground telegraph infrastructure	45	13704	13539	33	35.00	0.00	648.00	9966.42
UP Data Center Policy Investment Proposal Form	90	6	0	0	0.00	0.00	0.00	0.00
Uttar Pradesh Semiconductor Policy 2024	30	5	2	163	163.50	135.00	135.00	0.00
Uttar Pradesh Electronics Manufacturing Policy 2020	30	58	29	243	225.00	131.00	491.00	0.00
Uttar Pradesh Startup Policy 2020 (1st Amendment 2022)	90	3	2	0	0.00	0.00	0.00	0.00
	Total	13808	13580

Information Technology Department

13808

13580

35.00

0.00

648.00

9940.77

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Additional Course Permission (Institutional Dept)	30	4	4	73	295.00	0.00	0.00	0.00
Building Plan Approval (Commercial Dept)	60	0	0	0	0.00	0.00	0.00	0.00
Building Plan Approval (Industry Dept)	30	1	1	171	171.00	171.00	171.00	151988.00
Calculation verification updations of deposits (Commercial Dept)	30	42	42	11	23.00	0.00	47.00	0.00
Calculation verification updations of deposits (Builder Dept)	30	36	36	23	40.00	35.00	636.00	0.00
Calculation verification updations of deposits (Group Housing Dept)	15	1	1	0	0.00	0.00	0.00	0.00
Calculation verification updations of deposits (Industry Dept)	25	227	219	27	34.00	1.00	128.00	0.00
Calculations Verifications for deposit of various due amounts (Institutional Dept)	15	41	28	15	26.00	18.00	18.00	0.00
Calculationverificationupdations of deposits (IT Dept)	30	23	14	42	93.00	59.00	663.00	0.00
Change in Constitution (CIC) (Commercial Dept)	15	0	0	0	0.00	0.00	0.00	0.00
Change in Constitution (CIC) (Industry Dept)	12	141	134	11	16.00	4.00	29.00	11888.50
Change in Constitution (CIC) (Institutional Dept)	15	10	6	58	41.50	57.00	57.00	5000.00
Change in Constitution (CIC) (IT Dept)	20	6	4	67	135.50	0.00	0.00	0.00
Change in Name (Industry Dept)	7	49	49	12	9.50	2.00	64.00	0.00
Change in Project (Industry Dept)	30	56	55	20	33.00	9.00	101.00	0.00
Change in Shareholders Trustees (Institutional Dept)	10	10	5	31	54.00	0.00	0.00	0.00
Change in ShareholdersTrustees (Commercial Dept)	15	14	14	6	5.50	5.00	19.00	0.00
Change in ShareholdersTrustees (Industry Dept)	7	77	77	16	13.00	5.00	142.00	11963.38
Change in ShareholdersTrustees (IT Dept)	15	16	12	53	62.50	0.00	0.00	0.00
Change of Address (Commercial Dept)	3	2	2	4	4.00	2.00	5.00	0.00
Change of Address (Builder Dept)	3	8	8	6	27.50	52.00	52.00	0.00
Change of Address (Group Housing Dept)	7	2	1	0	0.00	0.00	0.00	0.00
Change of Address (Industry Dept)	10	41	40	14	17.00	1.00	576.00	0.00
Change of Address (Institutional Dept)	7	12	8	51	89.00	0.00	0.00	0.00
Change of Address (IT Dept)	3	3	3	1	4.00	4.00	4.00	0.00
Change of Address for Sub-Lessee (Commercial Dept)	3	1	1	0	0.00	0.00	0.00	0.00
Change of Address Sub-Lease (Group Housing Dept)	7	3	3	39	58.50	0.00	0.00	0.00
Change of Address Sub-Lease (Builder Dept)	3	11	10	3	8.00	0.00	0.00	0.00
Change of Address Sub-Lease (Institutional Dept)	7	0	0	0	0.00	0.00	0.00	0.00
Change of Address Sub-Lease (IT Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Change of Directors (Industry Dept)	7	5	5	34	86.50	0.00	0.00	0.00
Complains in Pradhikaran diwas (Institutional Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Drinking Water/Sewage Combination (Industry Dept)	15	13	13	19	12.00	4.00	15.00	1025.71
Grant of extension for implementation of the project (Institutional Dept)	10	4	4	38	44.00	0.00	0.00	0.00
Issue of Activated Certificate(Functional Certificate) (Industry Dept)	30	907	892	22	26.00	0.00	797.00	0.00
Issue of Duplicate Papers (Commercial Dept)	20	6	6	9	27.50	12.00	43.00	0.00
Issue of Duplicate Papers (Builder Dept)	10	22	19	10	16.00	4.00	4.00	0.00
Issue of Duplicate Papers (Group Housing Dept)	5	16	16	13	37.00	0.00	0.00	0.00
Issue of Duplicate Papers (Industry Dept)	15	19	19	12	20.00	4.00	23.00	0.00
Issue of Duplicate Papers (Institutional Dept)	7	2	1	0	0.00	0.00	0.00	0.00
Issue of Duplicate Papers (IT Dept)	15	2	2	23	23.50	0.00	0.00	0.00
Issue of Functional Certificate (Commercial Dept)	30	46	46	21	26.00	0.00	78.00	0.00
Issue of Functional Certificate (Institutional Dept)	10	111	83	35	53.00	87.00	87.00	2.00
Issue of No Dues Certificate (Industry Dept)	30	1767	1704	27	36.00	0.00	572.00	0.00
Joint Name (Commercial Dept)	15	0	0	0	0.00	0.00	0.00	0.00
Joint Name (Group Housing Dept)	7	0	0	0	0.00	0.00	0.00	0.00
Joint Name (Builder Dept)	15	3	3	0	0.00	0.00	0.00	0.00
Joint Name (Industry Dept)	20	2	2	11	23.00	23.00	23.00	0.00
Joint Name (IT Dept)	15	0	0	0	0.00	0.00	0.00	0.00
Land Allotment (Institutional)	45	0	0	0	0.00	0.00	0.00	0.00
Land Allotment System (Industry Dept)	45	593	593	140	160.00	4.00	70.00	4143762.26
Land Allotment(IT and ITES)	45	0	0	0	0.00	0.00	0.00	0.00
Lease Deed Execution (Commercial Dept)	30	36	36	15	11.00	1.00	58.00	734.64
Lease Deed ution (Builder Dept)	60	2	2	0	0.00	0.00	0.00	0.00
Lease Deed ution (Group Housing Dept)	10	2118	2007	1	63.00	10.00	75.00	0.00
Lease Deed ution (Industry Dept)	30	274	265	13	33.00	2.00	56.00	503.75
Lease Deed ution (IT Dept)	45	10	9	34	21.00	1.00	210.00	750.00
Lease Deed ution(Institutional Dept)	30	24	18	87	79.50	0.00	0.00	0.00
Map Surrender Certificate (Industry Dept)	70	0	0	0	0.00	0.00	0.00	0.00
Miscellaneous Service (Commercial Dept)	15	563	563	8	12.00	0.00	100.00	0.00
Miscellaneous Service (Builder Dept)	15	5751	5553	5	20.00	1.00	365.00	0.00
Miscellaneous Service (Group Housing Dept)	15	954	917	3	39.50	18.00	112.00	0.00
Miscellaneous Service (Industry Dept)	15	433	428	18	19.00	0.00	128.00	0.00
Miscellaneous Service (Institutional Dept)	15	184	116	38	56.00	48.00	462.00	0.00
Miscellaneous Service (IT Dept)	15	134	111	43	48.00	5.00	663.00	0.00
Mortgage of Mart (Institutional Dept)	7	27	24	34	101.00	0.00	0.00	0.00
Mortgage Permission (Commercial Dept)	7	570	570	9	9.50	0.00	203.00	1132.48
Mortgage Permission (Group Housing Dept)	5	1007	983	2	23.50	6.00	421.00	1145.45
Mortgage Permission (Builder Dept)	7	4226	4134	2	10.00	1.00	116.00	1103.81
Mortgage Permission (Institutional Dept)	10	97	75	31	51.00	50.00	175.00	5450.00
Mortgage Permission (IT Dept)	15	110	89	32	52.00	9.00	159.00	1201.30
Mortgage Permission Cancel Withdrawal (Group Housing Dept)	5	41	40	5	32.00	40.00	40.00	0.00
Mortgage Permission Cancel Withdrawal (Industry Dept)	10	85	84	18	14.00	1.00	50.00	0.00
Mortgage Permission Cancel Withdrawal (Institutional Dept)	7	9	7	20	46.00	46.00	46.00	0.00
Mortgage Permission CancelWithdrawal (IT Dept)	7	2	2	0	0.00	0.00	0.00	0.00
Mortgage Permission OC Commercial Allottee for their shop byer commercial (Commercial Dept)	7	33	33	11	8.00	2.00	92.00	1012.86
Mortgage Permission to builders sub-lessee sub- allottee (Builder Dept)	5	13219	12889	2	8.00	1.00	534.00	1009.42
Mortgage Permission to buildersub- lesseesub-allottee (Commercial Dept)	5	244	244	7	7.00	0.00	95.00	1138.54
Mortgage Permission(Coletral) (Industry Dept)	30	185	183	28	34.00	1.00	572.00	5110.20
Mortgage Permission(Normal) (Industry Dept)	30	434	421	23	33.00	1.00	588.00	0.00
Mutation (Death Case) (Group Housing Dept)	60	328	316	7	91.00	38.00	596.00	1000.00
Mutation (Death Case) (Builder Dept)	60	803	758	14	71.00	7.00	99.00	1000.00
Mutation (Death Case) (IT Dept)	60	28	21	89	108.50	81.00	81.00	1180.00
No Dues certificate (Commercial Dept)	5	108	108	13	11.00	0.00	96.00	0.00
No Dues certificate (Builder Dept)	5	101	100	6	19.50	9.00	345.00	0.00
No Dues certificate (Group Housing Dept)	15	14	13	19	34.00	0.00	0.00	0.00
No Dues certificate (Institutional Dept)	10	360	298	38	48.00	2.00	544.00	0.00
No Dues certificate (IT Dept)	15	113	100	41	43.00	6.00	28.00	0.00
No Dues Certificate-Self Generated (Industry Dept)	1	3	3	0	0.00	0.00	0.00	0.00
One Time Payment (Commercial Dept)	20	46	46	16	21.00	2.00	86.00	0.00
One Time Payment (Builder Dept)	20	12	11	5	57.00	57.00	57.00	0.00
One Time Payment (Group Housing Dept)	20	0	0	0	0.00	0.00	0.00	0.00
One Time Payment (IT Dept)	15	17	15	51	52.00	4.00	93.00	0.00
One Time Payment (Premium Lease Rent) (Institutional Dept)	10	65	50	40	49.00	0.00	0.00	0.00
One Time Payment(Industry Dept)	25	439	429	30	31.00	0.00	158.00	0.00
Permission of Commercial Activity (Institutional Dept)	7	3	2	74	148.00	0.00	0.00	0.00
Plot Mutation after death of allottee (Industry Dept)	90	52	51	29	46.50	17.00	98.00	818.00
Possession (Industry Dept)	20	16	16	18	31.00	13.00	34.00	0.00
Refund of Excess Amount (Commercial Dept)	30	6	6	43	59.00	11.00	87.00	0.00
Refund of Excess Amount (Builder Dept)	30	38	36	16	39.00	52.00	87.00	0.00
Refund of Excess Amount (Group Housing Dept)	30	15	13	36	123.00	0.00	0.00	0.00
Refund of Excess Amount (Industry Dept)	30	64	60	25	36.50	20.00	74.00	0.00
Refund of Excess Amount (Institutional Dept)	30	11	5	31	78.00	0.00	0.00	0.00
Refund of Excess Amount (IT Dept)	30	12	10	103	67.00	43.00	60.00	0.00
Rent Permission (Commercial Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Rent Permission (Industry Dept)	20	243	236	21	27.00	0.00	666.00	5220.41
Rent Permission (IT Dept)	20	2	2	56	56.00	0.00	0.00	0.00
Reschedulement of Payment (Commercial Dept)	30	7	7	34	67.00	1.00	100.00	0.00
Reschedulement of Payment (Builder Dept)	30	24	24	12	293.00	293.00	293.00	0.00
Reschedulement of Payment (Institutional Dept)	30	4	2	47	95.00	0.00	0.00	0.00
Reschedulement of Payment (IT Dept)	30	1	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Commercial Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Group Housing Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Industry Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Institutional Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Sub lease of Farm House (Institutional Dept)	3	1	0	0	0.00	0.00	0.00	0.00
Sub-Lease Deed of Flat office shops Buyers(Sub-Lease) (Builder Dept)	3	30	29	6	5.50	0.00	0.00	0.00
Sub-Lease Deed of Flatofficeshops Buyers(Sub-Lease) (IT Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Sub-Lease Deed of Mart Buyers(Sub-Lease) (Institutional Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Sub-Lease Deed of officeshops Buyers(Sub-Lease) (Commercial Dept)	3	6	6	3	5.00	3.00	9.00	1000.00
Surrender of Plot (Industry Dept)	30	4	4	13	55.00	55.00	55.00	0.00
Surrender of Plot (Institutional Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Surrender of PlotFlat (Commercial Dept)	20	0	0	0	0.00	0.00	0.00	0.00
Surrender of PlotFlat (Group Housing Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Time Extension for Construction (Commercial Dept)	5	10	10	4	7.00	4.00	8.00	0.00
Time Extension for Construction (Builder Dept)	5	73	69	6	17.00	6.00	115.00	0.00
Time Extension for Construction (Group Housing Dept)	8	103	100	3	48.00	25.00	25.00	0.00
Time Extension for Construction (Institutional Dept)	10	192	153	42	58.00	114.00	132.00	0.00
Time Extension for Construction (IT Dept)	15	48	41	48	52.00	0.00	0.00	0.00
Time Extension for Construction(Industry Dept)	35	748	712	31	41.00	0.00	572.00	0.00
Time Extension for Lease Deed (Commercial Dept)	20	0	0	0	0.00	0.00	0.00	0.00
Time Extension for Lease Deed (Group Housing Dept)	8	1	1	0	0.00	0.00	0.00	0.00
Time Extension for Lease Deed (Institutional Dept)	10	2	0	0	0.00	0.00	0.00	0.00
Time Extension for Lease Deed (IT Dept)	20	2	2	35	70.00	0.00	0.00	0.00
Time Extension for Lease Deed(Industry Dept)	30	23	23	28	34.50	12.00	64.00	0.00
Transfer Mutation of sublease office space on Death of the allottee (Commercial Dept)	7	69	69	9	9.50	2.00	38.00	1013.04
Transfer of Institutional PlotPermises (Institutional Dept)	10	18	12	40	52.00	0.00	0.00	0.00
Transfer of Mart (Institutional Dept)	10	80	69	16	47.00	22.00	22.00	5000.00
Transfer of PlotPremises on death of the Allottee (Institutional Dept)	60	1	0	0	0.00	0.00	0.00	0.00
Transfer of Property (Group Housing Dept)	10	2213	2176	2	39.50	10.00	516.00	1035.71
Transfer of Property (Industry Dept)	12	308	302	20	20.00	2.00	410.00	5221.92
Transfer of Property (IT Dept)	15	62	49	25	36.00	25.00	36.00	6490.00
Transfer of Property (Lease) (Builder Dept)	7	1395	1286	2	11.00	6.00	187.00	0.00
Transfer of Property (Sub-Lease) (Builder Dept)	7	15022	14053	1	12.00	0.00	600.00	1007.02
Transfer of Sublease Office Space (Commercial Dept)	7	850	845	10	11.00	1.00	272.00	1057.94
	Total	59323	56737

Infrastructure and Industrial Development Authority - GREATER NOIDA

59323

56737

17.00

0.00

797.00

161683.30

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt Commercial30	30	0	0	0	0.00	0.00	0.00	0.00
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt GHS	7	0	0	0	0.00	0.00	0.00	0.00
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt Industry	7	0	0	0	0.00	0.00	0.00	0.00
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt- Institutional	30	0	0	0	0.00	0.00	0.00	0.00
Acceptance of Power of Attorney given by the allottee for performance of various functions - Deptt Housing	10	3	3	17	12.00	9.00	32.00	0.00
Acceptance of Power of Attorney given by the allottee for performance of various functions - Deptt Commercial	10	0	0	0	0.00	0.00	0.00	0.00
Acceptance of Power of Attorney given by the allottee for performance of various functions - Deptt GHS	10	0	0	0	0.00	0.00	0.00	0.00
Acceptance of Power of Attorney given by the Allottee for performance of various functions - Deptt Industry	10	3	3	11	7.00	26.00	26.00	0.00
Acceptance of Power of Attorney given by the Allottee for performance of various functions - Deptt Institutional	10	1	1	9	9.00	0.00	0.00	0.00
Application for Restoration of allotment after cancellatio - Deptt Industry	7	2	2	8	8.00	7.00	7.00	0.00
Application for Restoration of allotment after cancellation - Deptt Institutional	30	7	7	29	31.00	26.00	33.00	0.00
Application for Restoration of allotment after cancellation - Deptt Commercial	30	0	0	0	0.00	0.00	0.00	0.00
Application for Restoration of allotment after cancellation - Deptt GHS	7	0	0	0	0.00	0.00	0.00	0.00
Building Plan Approval	2	718	431	64	9.00	0.00	490.00	49403.83
Calculation for deposit of various due amounts - Deptt Housing	5	875	863	5	6.00	1.00	33.00	0.00
Calculation for deposit of various due amounts - Deptt Residential	5	545	535	16	9.00	0.00	265.00	0.00
Calculation For Deposit Of Various Dues Amount - Dept Commercial	5	357	353	4	5.00	0.00	30.00	0.00
Calculation For Deposit Of Various Dues Amount - Dept Institutional	5	255	244	4	3.00	0.00	67.00	0.00
Calculation of Dues	5	1788	1703	3	4.00	0.00	327.00	0.00
Calculation of dues - Deptt Group Housing	15	4	2	6	6.00	6.00	6.00	0.00
Change in constitutions - Deptt Commercial	10	51	47	12	10.00	0.00	96.00	5900.00
Change in constitutions - Deptt GNS	10	1	1	4	4.00	4.00	4.00	5900.00
Change in constitutions - Deptt Housing	10	1	1	26	26.00	0.00	0.00	0.00
Change in constitutions - Deptt Industry	10	621	540	8	8.00	0.00	37.00	5900.00
Change in constitutions - Deptt Institutional	10	147	140	10	11.00	0.00	26.00	5900.00
Change in constitutions - Deptt Residential	10	8	8	10	9.50	0.00	23.00	5900.00
Conversion of Industrial plot from Industrial Land use to Industrial facilities - Deptt Industry	30	0	0	0	0.00	0.00	0.00	0.00
Ending/Occupancy Certificate	90	0	0	0	0.00	0.00	0.00	0.00
Execution of lease deed - Deptt Housing	3	212	182	14	11.00	1.00	88.00	0.00
Execution Of Lease Deed - Deptt Industry	3	101	88	3	2.50	0.00	32.00	0.00
Execution of lease deed - Deptt Residential	3	222	215	26	18.00	1.00	118.00	0.00
Extension of time period - Deptt GHS	15	0	0	0	0.00	0.00	0.00	0.00
Extension of time period - Deptt Housing	10	0	0	0	0.00	0.00	0.00	0.00
Extension of time period - Deptt rewsidential	10	447	414	22	12.00	0.00	245.00	0.00
Extension Of Time Period For Implementing The Project Construction Of Plot - Dept Commercial	10	10	7	9	10.50	6.00	34.00	0.00
Extension Of Time Period For Implementing The Project OR Construction Of Plot -Dept Institutional	10	562	548	9	9.00	0.00	47.00	0.00
Functional Certificate	10	2772	2579	9	8.00	0.00	347.00	0.00
Grant OF Mortgage - Deptt Industry	10	2320	2199	6	6.00	0.00	44.00	5900.00
Grant of mortgage- Deptt Commercial	10	323	297	6	6.00	0.00	59.00	5900.00
Grant of Mortgage- Deptt Institutional	10	778	753	8	8.00	0.00	30.00	5900.00
Grant of Mortgage Permission - Deptt Housing	10	1723	1601	16	11.00	0.00	227.00	1001.68
Grant of Mortgage Permission - Deptt Residential	10	1796	1747	11	6.00	0.00	280.00	1000.00
Issue of duplicate papers - Deptt Commercial	5	19	17	5	5.00	3.00	9.00	0.00
Issue of duplicate papers - Deptt GHS	5	3	1	44	44.00	0.00	0.00	0.00
Issue of duplicate papers - Deptt Housing	5	84	67	18	14.00	2.00	90.00	0.00
Issue of duplicate papers - Deptt Industry	3	206	175	4	4.00	0.00	20.00	0.00
Issue of duplicate papers - Deptt Institutional	5	5	5	9	9.00	7.00	15.00	0.00
Issue of duplicate papers - Deptt Residential	5	141	139	12	7.00	1.00	59.00	0.00
Issue Of Functional Certificate - Dept Commercial	10	860	753	8	7.00	0.00	72.00	0.00
Issue Of Functional Certificate - Dept Institutional	10	2225	2176	8	8.00	0.00	38.00	0.00
Issue of Mutation letter after receipt of copy of the Transfer Deed - Deptt Commercial	7	435	402	5	6.00	0.00	19.00	0.00
Issue of Mutation letter after receipt of copy of the Transfer Deed - Deptt- Institutional	7	168	168	5	5.00	0.00	17.00	0.00
Issue of Mutation letter after receipt of copy of the Transfer Deed - Deptt Residential	10	1843	1800	11	6.00	0.00	261.00	0.00
Issue of Mutation letter after receipt of the copy of the Transfer Deed - Deptt Industry	7	820	804	3	2.00	0.00	20.00	0.00
Issue of Mutation letter after receiptof copy of the Transfer Deed - Deptt GHS	7	245	241	10	8.00	1.00	69.00	0.00
Issue Of No Dues Certificate - Dept Commercial	5	1632	1615	4	4.00	0.00	92.00	0.00
Issue Of No Dues Certificate - Dept Institutional	5	1057	969	4	3.00	0.00	146.00	0.00
issue of no dues certificate - Deptt Group Housing	15	34	33	37	12.00	1.00	420.00	0.00
Issue of No dues Certificate - Deptt Housing	5	3544	3474	5	4.00	0.00	259.00	0.00
Issue of No Dues Certificate - Deptt Residential	5	2821	2784	12	6.00	0.00	314.00	0.00
Land Allotment - Deptt Institutional	60	0	0	0	0.00	0.00	0.00	0.00
Land Allotment System	45	238	238	1	25.00	0.00	79.00	5900.00
Mortgage permission for construction purpose - Deptt Group Housing	10	126	120	11	8.00	0.00	63.00	1089.12
Mutation Of Land	10	1643	1550	8	7.00	0.00	360.00	5900.00
No Dues Certificate	5	6929	6702	3	3.00	0.00	979.00	0.00
Permission for amalgamationdeamalgamation of indusrtial plots - Deptt Industry	30	6	5	56	34.00	8.00	122.00	0.00
Permission for co-allotteeship - Deptt GHS	10	0	0	0	0.00	0.00	0.00	0.00
Permission for co-allotteeship - Deptt Housing	10	5	4	16	12.50	9.00	30.00	1000.00
Permission for Co-Allotteeship - Deptt Residential	10	38	36	14	11.00	1.00	63.00	1000.00
Rejection Acceptance of Restoration of allotment - Deptt Housing	30	0	0	0	0.00	0.00	0.00	0.00
Renting of Premises	10	1159	1054	9	8.00	0.00	78.00	0.00
Renting Permission - Dept Institutional	10	153	147	10	9.00	0.00	28.00	0.00
Submission of Document - Deptt Commercial	3	312	302	3	3.00	0.00	53.00	0.00
Submission of Document - Deptt Housing	3	0	0	0	0.00	0.00	0.00	0.00
Submission of Document - Deptt Industry	3	1273	1211	3	2.00	0.00	119.00	0.00
Submission of Document - Deptt Institutional	3	221	219	4	3.00	0.00	19.00	0.00
Surrender Certificate	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt GHS	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Housing	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Commercial	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Industry	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Institutional	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Residential	15	0	0	0	0.00	0.00	0.00	0.00
Time Extension	10	1560	1480	10	10.00	0.00	44.00	0.00
Transfer of Flat House - Deptt Housing	10	3362	3085	15	10.00	0.00	267.00	1002.46
Transfer of Flat or House - Deptt GHS	10	268	266	8	6.00	0.00	76.00	1014.12
Transfer of GH Plot- Deptt GHS	10	2	2	68	68.00	0.00	0.00	1180.00
Transfer Of Plot - Dept Institutional	10	588	570	7	7.00	0.00	36.00	5900.00
Transfer of PlotPermises - Deptt Residential	10	2214	2149	12	7.00	0.00	245.00	1000.00
Transfer Premises - Dept Commercial	10	481	433	8	7.00	0.00	94.00	5900.00
ution Of Lease Deed - Deptt Commercial	3	10	10	6	5.50	3.00	10.00	0.00
	Total	53383	50720

Infrastructure and Industrial Development Authority - NOIDA

53383

50720

5.00

0.00

979.00

1509.94

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Addition Alteration of Sanctioned Map	15	23	21	20	14.00	6.00	91.00	549556.29
Amalgamation of Plots - Post Allotment	50	0	0	0	0.00	0.00	0.00	0.00
Application for Issuance of Unique Id for Private Industrial Park	60	2	0	0	0.00	0.00	0.00	0.00
Application for Right of Way	20	0	0	0	0.00	0.00	0.00	0.00
Application for Seeking Incentive Under Warehousing and Logistics Policy 2022	45	85	41	146	87.00	48.00	397.00	10411.76
Building Plan Approval	15	734	719	10	9.00	0.00	236.00	11892.92
Completion Certificate	30	17	14	24	56.00	12.00	12.00	102799.00
Land Allotment System	21	720	694	31	25.00	1.00	97.00	365.50
Online facility for payment of Dues	1	897	897	1	0.00	0.00	39.00	518862.33
Online payment of reservation money	15	27	27	3	0.00	0.00	40.00	1305837.93
OTS Scheme for Maintenance Dues	5	3885	3885	1	1.00	0.00	315.00	96773.29
Re-Apply for Building Plan Approval Against Rejected Application	15	222	220	11	9.00	0.00	148.00	0.00
Re-apply for Building Plan Approval Against Rejected Application (OBPAS)	15	178	170	31	12.00	0.00	413.00	21454.32
Request for addition of products within same premises use	20	114	96	13	13.00	0.00	28.00	2275.71
Request for Amalgamation of Plots Post Allotment (OBPAS)	50	97	87	40	50.00	31.00	110.00	483866.06
Request for application for subletting of Plot	30	684	570	27	27.00	3.00	105.00	2328.02
Request for change of project within same premises use	20	480	443	12	10.00	0.00	53.00	2177.12
Request for establishment of additional unit within same premises use	30	4	4	49	55.50	20.00	20.00	1180.00
Request for handover of Lease Dead to the Lessee	20	355	307	14	14.00	0.00	55.00	0.00
Request for issuance of certificate for start of production	20	6132	5663	14	15.00	0.00	238.00	2.91
Request for issuance of NOC for permission to mortgage in favour of financial institution	20	4623	4328	9	7.00	0.00	382.00	3.16
Request for lease deed ution and registration	120	7534	6750	64	61.00	0.00	246.00	2243.38
Request for New Sanction Building Plan Application	15	2115	2021	23	11.00	0.00	471.00	184248.71
Request for no dues certificate after full payment	30	967	881	15	13.00	0.00	137.00	0.00
Request for outstanding dues position	7	1045	1043	5	5.00	0.00	98.00	0.00
Request for permission for creation of second charge in favour of financial institution	20	50	47	13	13.00	0.00	21.00	0.00
Request for permission for joint mortgage	20	86	82	13	14.00	0.00	87.00	0.00
Request for recognition of legal heir after death of Allottee	30	629	577	21	22.00	0.00	129.00	2671.61
Request for reconstitution Allottee firm company etc	30	763	708	27	27.00	1.00	110.00	3691.90
Request for restoration of plot after cancelation	30	55	47	28	27.00	11.00	97.00	2288.48
Request for Subdivision of Plot (OBPAS)	45	66	52	46	45.00	40.00	114.00	6184.46
Request for surrender of plot and refund of refundable amount	35	117	115	16	14.00	0.00	74.00	0.00
Request for time extension for setting up of Project	30	1279	1202	23	23.00	0.00	147.00	26260.37
Request for transfer of lease deed to financial institution	20	1647	1572	8	7.00	0.00	240.00	2.72
Request for transfer of plot	30	4451	4305	14	11.00	0.00	184.00	813380.93
Reschedulement of Dues	20	0	0	0	0.00	0.00	0.00	0.00
Revalidation of Sanctioned Map	15	0	0	0	0.00	0.00	0.00	0.00
Revision of Sanctioned Map	15	3	3	10	6.00	6.00	18.00	1079645.67
	Total	40086	37591

Infrastructure and Industrial Development Authority - UPSIDA

40266

37591

13.00

0.00

471.00

147738.18

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Approval of surrender certificate	30	0	0	0	0.00	0.00	0.00	0.00
Building Plan Approval	15	160	114	35	9.00	0.00	189.00	861.39
Completion Certificate	30	15	13	125	56.00	29.00	320.00	1691.67
Issuance of No dues Certificate	25	464	448	16	15.00	0.00	71.00	0.00
Issuance of working certificate	90	9	6	75	76.50	66.00	90.00	1000.00
Land Allotment System	21	3678	3678	26	25.00	0.00	203.00	0.00
Mutation of plot after death of allotte	90	37	33	75	82.00	8.00	123.00	944.20
WaterSewage Connection	15	0	0	0	0.00	0.00	0.00	0.00
	Total	4363	4292

Infrastructure and Industrial Development Authority - YEIDA

4363

4292

25.00

0.00

320.00

66.47

Invest UP

57.00

231.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Front end Land Subsidy under UP FDI Policy 2023	30	15	10	141	230.00	50.00	325.00	0.00
Application for LOC to COE Under IIEPP 2022	30	2	1	0	0.00	0.00	0.00	0.00
Application for LOC to Infrastructure Projects Under IIEPP 2022	30	8	5	102	118.00	0.00	0.00	0.00
Application for LOC under FDI 2023	30	0	0	0	0.00	0.00	0.00	0.00
Application for Mega Mega Plus and Super Mega Industrial Undertakings under IIEPP Policy 2022	30	55	29	201	207.00	129.00	325.00	0.00
Application for Small Medium and Large Industrial Undertakings under IIEPP Policy 2022	30	59	43	125	141.00	111.00	406.00	0.00
Apply for LOC under Bioplastic Policy 2024 for Anchor Units	30	0	0	0	0.00	0.00	0.00	0.00
Disbursement under IIEPP-2022 for Mega and plus (Super mega and ultra mega)	300	1	0	0	0.00	0.00	0.00	0.00
Disbursment under IIEPP-2022 for Large Applications	300	5	0	0	0.00	0.00	0.00	0.00
Front End Land Subsidy Under MMLP 24	60	1	0	0	0.00	0.00	0.00	0.00
Incentive for Manufacturing Unit under EV Manufacturing and Mobility Policy 2022	90	0	0	0	0.00	0.00	0.00	0.00
Incentive for Service Unit under EV Manufacturing and Mobility Policy 2022	90	2	2	99	99.50	0.00	0.00	0.00
Mega, Mega Plus and Super Mega Industrial Undertakings	30	0	0	0	0.00	0.00	0.00	0.00
Mega, Mega Plus and Super Mega Industrial Undertakings	30	93	92	7	6.00	0.00	95.00	0.00
Small, Medium and Large Industrial Undertakings	30	434	432	48	57.00	1.00	107.00	0.00
Small, Medium and Large Industrial Undertakings	30	0	0	0	0.00	0.00	0.00	0.00
Stamp Duty Exemption under FDI Policy 2023	21	8	2	120	120.00	0.00	0.00	0.00
Stamp Duty Exemption under Industrial Policy 2022	21	30	23	56	39.00	1.00	385.00	0.00
	Total	713	639

Invest UP

713

639

57.00

0.00

406.00

0.00

Irrigation and Water Resources Department

0.00

Medical Health Department

129

124

37.00

0.00

769.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Acknowledgement within 72 hrs under UP MSME Act 2020	3	63	49	40	8.00	6.00	37.00	0.00
Common Incentive Under UP MSME Policy 2022	100	723	324	95	47.00	79.00	437.00	0.00
Mukhyamantri Yuva Swarojgar Yojana	7	39773	38129	3	1.00	0.00	178.00	0.00
ODOP Vitta Poshan Sahayata Yojana	7	17644	16902	3	2.00	0.00	124.00	0.00
Stamp Duty Exemption under UP MSME Policy 2022	21	784	603	68	27.00	0.00	513.00	0.00
	Total	58987	56007

MSME Department

58987

56007

2.00

0.00

513.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application form for disbursal of incentives for Small, Medium and Large Industrial Undertakings	30	12	1	387	387.00	387.00	1018.00	0.00
Application form for disbursement of incentives for Mega, Mega Plus and Super Mega Industrial Undertakings	30	2	2	434	434.50	174.00	969.00	0.00
Application form for Reimbursment of Deposited GST for Mega, Mega Plus and Super Mega Industrial Undertakings	30	2	1	358	358.00	358.00	456.00	0.00
Application form for Reimbursment of Deposited GST for Small, Medium and Large Industrial Undertakings	30	10	2	527	527.50	387.00	668.00	0.00
Application form for sanction of incentives for Small, Medium and Large Industrial Undertakings	30	42	24	210	182.50	1.00	894.00	0.00
Application form for sanction of incentives vide Letter of Comfort for Mega, Mega Plus and Super Mega Industrial Undertakings	30	21	5	222	198.00	16.00	689.00	0.00
Application form for Subsidy for Mega, Mega Plus and Super Mega Industrial Undertakings	30	0	0	0	0.00	0.00	0.00	0.00
Application form for Subsidy for Small, Medium and Large Industrial Undertakings	30	7	2	520	520.50	387.00	654.00	0.00
Module for Disbursement -Incentive for Large and Mega Units for IIEPP- 2017	120	2	0	0	0.00	0.00	0.00	0.00
Post COVID-19 Accelerated Investment Promotion Policy for Backward Regions-Application Form for Sanction of Incentive	60	0	0	0	0.00	0.00	0.00	0.00
	Total	98	37

PICUP

209.00

1.00

1018.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Authorization and Registration under E-Waste (Management) Rules 2016	120	203	200	37	27.00	1.00	160.00	23333.33
Authorization of Processing Recycling Treatment and Disposal of Solid Waste under the Solid Waste Management Rules 2016	60	29	27	39	22.00	1.00	77.00	63684.21
Authorization under Bio Medical Waste Management Rules 2016	90	43250	42636	8	6.00	0.00	204.00	2005.46
Authorization Under the Construction And Demolition Waste Manegement Rules 2016	90	3	2	69	69.00	97.00	97.00	125000.00
Authorization under the Hazardous and Other Wastes (Management and Transboundary Movement) Rules 2016	120	2380	2298	33	26.00	0.00	177.00	42823.45
Auto renewal of valid Consent to Establish (CTE) issued under Water (Prevention and Control of Pollution) Act 1974 and Air (Prevention and Control of Pollution) Act 1981 only for green Category of Industries	10	6	6	7	6.50	6.00	19.00	4333.33
Auto renewal of valid Consent to Operate (CTO) issued under Air (Prevention and Control of Pollution) Act 1981 only for Green Category of Industries	10	169	166	8	8.00	0.00	58.00	24502.07
Auto renewal of valid Consent to Operate (CTO) issued under Water (Prevention and Control of Pollution) Act 1974 only for Green Category of Industries	10	166	164	8	8.00	0.00	58.00	24936.48
Consent to Establish Under Air and Water Act(NOC)	120	14221	13745	15	10.00	0.00	300.00	12562.94
Consent to Operate under the Air (Prevention and Control of Pollution) Act 1981	120	1051	1049	10	6.00	0.00	192.00	24600.07
Consent to Operate under the Water (Prevention and Control of Pollution) Act 1974	120	950	950	11	7.00	0.00	322.00	27392.69
Consolidated Form for Consent under Water Act 1974 Air Act 1981 and authorization under the Hazardous and Other Wastes (Management and Transboundary Movement) Rules 2016	120	45256	44212	13	9.00	0.00	232.00	57181.11
Intimation under section 29 of Air Act	1	1	1	58	58.00	5.00	58.00	0.00
No increase in Pollution Load	7	82	81	8	5.00	0.00	25.00	0.00
Registration of Refurbishers under the Batteries( Management and Handling) Rules 2016	30	15	15	32	32.00	3.00	63.00	21000.00
Registration under Plastic Waste Management Rules 2016	90	96	96	18	14.50	0.00	144.00	10000.00
	Total	107878	105648

Pollution Control Board

107878

105648

8.00

0.00

322.00

23356.21

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
PWD NOC For Setting up of petroleum retail outlet	15	0	0	0	0.00	0.00	0.00	0.00
ROAD CUTTING FEE ESTIMATION	7	1817	1558	15	9.00	0.00	180.00	0.00
ROAD CUTTING PERMISSION	7	748	718	18	10.00	0.00	226.00	13999.94
Road Cutting Permissions	7	98	92	56	42.00	6.00	471.00	387120.32
	Total	2663	2368

Public Works Department

2663

2368

10.00

0.00

471.00

18735.59

Registrar Firms Societies and Chits

10871

10747

5.00

0.00

64.00

5000.00

Tourism Department

1706

1561

18.00

0.00

360.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Berthing Terminal Under Logistics and Warehousing Policy 2022	90	0	0	0.00	0.00	0.00	0.00
Application for Cargo Terminal Under Logistics and Warehousing Policy 2022	90	16	0	0.00	0.00	0.00	0.00
Application for Inland Vessel Terminal Under Logistics and Warehousing Policy 2022	90	0	0	0.00	0.00	0.00	0.00
Application for Trucker Park Under Logistics and Warehousing Policy 2022	90	0	0	0.00	0.00	0.00	0.00
	Total	16

Transport Department

0.00

U.P.Expressways Industrial Development Authority(UPEIDA)

60.00

1.00

363.00

12081675.17

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
online delivery of signage license	30	0	0	0	0.00	0.00	0.00	0.00
Online Industrial Water Connection	30	8	3	299	134.00	0.00	4.00	8.33
Trade License	30	202	176	113	47.00	1.00	742.00	6817.74
ULB NOC for setting up of petroleum retail outlet	15	0	0	0	0.00	0.00	0.00	0.00
	Total	210	179

Urban Development Department

210

179

49.00

0.00

742.00

6688.45

Uttar Pradesh Fire Services

57806

49222

5.00

0.00

396.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Power Connection	372	17254	16910	67	29.00	0.00	1314.00	552605.08
Power Connection (Inactive)	30	0	0	0	0.00	0.00	0.00	0.00
Site Inspection and Estimation Service	30	30149	29144	15	16.00	0.00	456.00	3442.71
Temporary Power Connection	10	0	0	0	0.00	0.00	0.00	0.00
	Total	47403	46054

Uttar Pradesh Power Corporation Limited

47436

46056

18.00

0.00

1434.00

216260.01

Registration/Renewal Granted Dashboard

Department Name

Service Name

Department Wise Licenses/NOC Application Status

Received
42394 Disposed
41973 Pending
421

Queries & Grievances Dashboard

Department Name

Department Level Grievance Status

Department Experience

Department Wise User Feedback Status

Avg. Time taken for Approval/Disbursal(in Days)

Dashboard

Progress Chart

Total Applied Applications

+

+

=

Online Single Window System Dashboard

Registration/Renewal Granted Dashboard

Department Wise Licenses/NOC Application Status

Queries & Grievances Dashboard

Department Level Grievance Status

Department Experience

Department Wise User Feedback Status

Incentive Granted Dashboard

Sanction of incentives for Small, Medium and Large Industrial Undertakings

Disbursal of incentives for Small, Medium and Large Industrial Undertakings

Sanction of incentives vide Letter of Comfort for Mega, Mega Plus and Super Mega Industrial Undertakings

Disbursment of incentives for Mega, Mega Plus and Super Mega Industrial Undertakings

Subsidy for Small, Medium and Large Industrial Undertakings

Reimbursment of Deposited GST for Small, Medium and Large Industrial Undertakings

Subsidy for Mega, Mega Plus and Super Mega Industrial Undertakings

Reimbursment of Deposited GST for Mega, Mega Plus and Super Mega Industrial Undertakings

Land Alloted against Applications

Land Allotment Report