Last Updated on: 01-Jul-2025

Dashboard

Since Year 2022

Total

643117
Registered Users 1350888
Registered Enterprises 1362938
Applications Received 1323474
Applications Disposed 28925
Query Raised 10539
In Progress Department

Progress Chart

Disposed

Query

In Progress

Total Applied Applications

196952 Year -2025

+

414783 Year -2024

+

1324334 Prior to 2024

=

1936069 Total

Online Single Window System Dashboard

Department Name

Total no of applications received

Total no of applications processed

Avg time taken to grant approval (in Days)

Median time taken to grant approval (in Days)

Minimum time taken to obtain approval (in Days)

Max time taken to obtain approval (in Days)

Average fee taken by the Department for completion of entire process of obtaining approval/certificate

View Details

Agriculture Department

88751

87453

4.00

0.00

424.00

1693.78

Animal Husbandry Department

445

439

16.00

0.00

163.00

0.00

Board of Revenue, Uttar Pradesh

13902

13101

31.00

0.00

964.00

34782.82

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
New Licence for Single cinema Multiplex Travelling cinema Special cinematograph exhibition Video Cinema Travelling Video Cinema Local Channel and Video library	30	397	382	10	6.00	0.00	164.00	74348.26
Operator Permit for CinematographDigital Projection System	30	151	133	17	14.00	0.00	87.00	213.44
Permission of various Entertainments (Other than Licensed Entertainments Cable and DTH as Amusement Parkwater ParkCabaret or Floor ShowGiant wheel Video Games Games of SkillMimicryCarnivalPuppet ShowNon-Classical Music Horse Race Pool Game Bowling Alley Billiards SnookerOther Entertainments not covered by the above mentioned list)	30	1119	1068	10	4.00	0.00	162.00	0.00
Renewal of License for Single cinema Multiplex Travelling cinemaSpecial cinematograph exhibition Video CinemaTravelling Video Cinema Local Channel and Video library	30	1893	1883	9	5.00	0.00	231.00	53781.33
	Total	3560	3466

Commercial Tax Department

3560

3466

5.00

0.00

231.00

39837.58

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Apply for Capital Grant	120	18	9	253	243.00	70.00	423.00	0.00
Apply for Interest Subvention	120	15	6	240	257.00	54.00	416.00	0.00
Apply for Refrigerated Van Insulated Van Road Milk Tanker Bulk Milk Cooler Ice Cream Trolley etc	120	7	1	7	7.00	0.00	0.00	0.00
Apply For Reimbursement of Electricity Duty Stamp Duty only	120	2	1	263	263.00	263.00	263.00	0.00
Apply for Reimbursement of Provision for Market Development and Brand Promotion	120	0	0	0	0.00	0.00	0.00	0.00
	Total	42	17

Dairy Development Department

243.00

54.00

423.00

0.00

Department of Additional Sources of Energy

165

57.00

30.00

277.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Licence of industrial alcohal(FL-39,40,41)	10	7	7	42	64.50	78.00	502.00	0.00
Application for licence to manufacture goods liable to duty of excise under the medicinal and tolet preparation(in bond/ outside bond(excise duty) act 1955.	10	0	0	0	0.00	0.00	0.00	0.00
Application to establish a brewery.	10	2	2	181	362.00	141.00	426.00	250000.00
Application to establish distillery.	10	19	18	125	146.00	42.00	511.00	500000.00
Brand-Label Registration	14	0	0	0	0.00	0.00	0.00	0.00
ENA Export	14	0	0	0	0.00	0.00	0.00	0.00
ENA Import	7	0	0	0	0.00	0.00	0.00	0.00
Export of IMFL	14	0	0	0	0.00	0.00	0.00	0.00
Licence for establish a brewery.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for establishment of a distillery.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for industries in which alchohol is Completely converted in other chemical.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for industries in which alchohol used as a solvent.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for petroleum depot and thinners etc.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for running a brewery.	10	1	1	7	7.00	7.00	28.00	1000.00
Licence for running a distillery.	10	12	12	23	17.00	6.00	68.00	700.00
Licence to manufacture medicinal and tolet preparation containing alcohol out side bond.	10	0	0	0	0.00	0.00	0.00	0.00
Licence to manufacture medicinal and tolet preparation containing alcohol,opium, Indian herp and other narcotic drugs and narcotics under bond for payment of duty.	10	0	0	0	0.00	0.00	0.00	0.00
License for Retail Shops and Renewal	7	88884	88791	1	0.00	0.00	751.00	0.00
Liquor Import from Other Countries	7	0	0	0	0.00	0.00	0.00	0.00
Liquor import from Other States	7	0	0	0	0.00	0.00	0.00	0.00
Renewal of Brand-Label	14	0	0	0	0.00	0.00	0.00	0.00
	Total	88925	88831

Department of Excise

88925

88831

0.00

751.00

121.80

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Capital Subsidy for New or Expansion of Food Processing Industries	60	1001	842	122	87.00	0.00	404.00	0.00
Application for Capital Subsidy on Installation of Solar Power Plant in Food Processing unit in Rural area	60	117	105	101	74.00	0.00	244.00	0.00
Application for Decentralized Processing Storage	60	17	17	280	306.00	276.00	276.00	0.00
Application for Interest Subsidy of Reefer Vehicles	60	18	12	173	185.00	68.00	144.00	0.00
Application for Transport Subsidy for Exports	60	10	9	150	70.00	31.00	70.00	0.00
Apply for Incentive Under Food Processing Policy	30	7	6	0	0.00	0.00	0.00	0.00
	Total	1170	991

Department of Horticulture and Food Processing

1170

991

82.50

0.00

404.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Amendment for change in factory name under the factories act 1948	30	642	523	4	3.00	0.00	42.00	0.00
Amendment for change in occupier under the factories act 1948	30	1580	1289	6	4.00	0.00	41.00	5.01
Amendment for extension in building plan under the factories act 1948	30	456	397	8	5.00	0.00	40.00	0.00
Amendment for manager under the factories act 1948	30	1491	1375	5	3.00	0.00	39.00	0.00
Amendment for revised building plan	30	2254	2015	5	4.00	0.00	55.00	3.17
Amendment forchange in number of workers and power under the factories act 1948	30	1474	1385	5	3.00	0.00	178.00	6499.61
Amendment in license issued to contractor under Contract Labour (Regulation and Abolition Act) 1970	30	1274	1271	1	1.00	0.00	155.00	25776.00
Amendment in license issued under the Inter State Migrant workmen Act 1979	30	13	13	6	4.00	0.00	21.00	155.33
Amendment in registration issued to establishment under the Motor and Transport Workers Act 1961	30	26	25	1	1.00	0.00	5.00	5.00
Amendment in registration issued to establishments under Uttar Pradesh Shops and Commercial Establishment Act 1962	30	14090	14046	1	1.00	0.00	22.00	4749.13
Amendment in registration issued to the Principal Employer under the Contract Labour (Regulation and Abolition Act 1970)	30	4411	4401	1	0.00	0.00	24.00	294.78
Amendment in registration issued to the Principal Employer under the Inter State Migrant workmen Act 1979	30	24	24	2	1.00	0.00	11.00	69.40
Approval for Boiler Erector	30	89	88	7	4.00	0.00	30.00	9909.09
Approval of Boiler Manufacturer	30	34	34	8	4.50	1.00	23.00	10757.58
Approval of plan and permission to construct/extend/or take into use any building as a factory under the Factories Act, 1948	30	9632	9210	3	2.00	0.00	52.00	2.79
License for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	4171	4161	1	1.00	0.00	118.00	36876.27
License for contractors under the Inter State Migrant Workmen(RECS) Act 1979	30	202	202	1	1.00	0.00	15.00	2688.39
Proposed Building Plan under The Factories Act 1948	30	248	219	10	5.00	0.00	64.00	0.00
RE-apply Approval of plan and permission to construct extend or take into use any building as a factory under the Factories Act 1948	30	151	141	5	2.00	0.00	27.00	0.00
Re-apply Registration and grant of license under The Factories Act 1948	30	150	138	8	3.00	0.00	32.00	0.00
Registration and grant of license under The Factories Act, 1948	30	9673	7838	4	3.00	0.00	57.00	2864.58
Registration of Boilers under Indian Boillers Act, 1923	30	700	689	15	15.00	0.00	39.00	14154.26
Registration of establishment under the Inter State Migrant Workmen (RE/CS) Act, 1979	30	443	443	2	1.00	0.00	178.00	467.01
Registration of principal employer's establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	5963	5946	1	1.00	0.00	293.00	1373.20
Registration under Beedi Cigar Act	21	756	754	0	1.00	0.00	16.00	54.62
Registration under Motor Transport Act	21	994	980	1	1.00	0.00	186.00	732.94
Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996	30	157608	157484	0	0.00	0.00	191.00	1027.60
Registration under UP Shops and Establishment Act, 1962	30	168627	168335	1	1.00	0.00	244.00	4782.55
Renewal for Boiler Erector	30	0	0	0	0.00	0.00	0.00	0.00
Renewal of Boiler Manufacturer	30	0	0	0	0.00	0.00	0.00	0.00
Renewal of Boilers under Indian Boillers Act, 1923	30	7634	7476	17	18.00	0.00	143.00	12112.77
Renewal of license for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	14612	14577	0	0.00	0.00	561.00	471.65
Renewal of license for contractors under the Inter State Migrant Workmen (RECS) Act 1979	30	75	75	2	2.00	0.00	13.00	213.39
Renewal of license under The Factories Act, 1948	60	17396	17371	1	1.00	0.00	228.00	14617.75
Renewal of principal employer's establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	0	0	0	0.00	0.00	0.00	0.00
Renewal under Beedi Cigar Act	21	875	875	0	1.00	0.00	17.00	108.95
Renewal under Motor Transport Act	21	286	286	1	1.00	0.00	11.00	835.03
Renewal under UP Shops and Establishment Act, 1962	30	14277	14240	1	1.00	0.00	73.00	9358.51
	Total	442331	438326

Department of Labour

442331

438326

1.00

0.00

561.00

3988.75

Department of Stamp and Registration

13895

13799

12.00

0.00

557.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for issue of New License to Dealer	30	955	839	15	12.00	0.00	590.00	99.88
Application for issue of New License to Repairer	30	860	762	18	15.00	0.00	108.00	99.81
Application for Registration of Name and Address of Packer/Manufacturer/ Importer	30	1101	945	17	16.00	0.00	127.00	500.00
Application for the issue of new licenses to the Manufacturer	45	131	100	24	19.50	4.00	89.00	500.00
Nomination of Director by the company	30	117	115	11	7.00	0.00	47.00	0.00
Renewal for issue of New License to Dealer	15	1648	1648	5	3.00	0.00	296.00	523.39
Renewal for issue of New License to Repairer	15	1547	1547	6	4.00	0.00	294.00	521.82
Renewal for the issue of new licenses to the Manufacturer	30	83	83	1	1.00	0.00	39.00	4116.54
Verification of Flow Meters	15	75	73	9	7.00	1.00	76.00	12500.00
Verification of Storage Tanks	15	74	74	8	6.00	0.00	67.00	16322.89
	Total	6591	6186

Department of Weights and Measures : Legal Metrology

6591

6186

8.00

0.00

590.00

699.47

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
ELECTRICAL DRAWING APPROVAL	15	0	0	0	0.00	0.00	0.00	0.00
Initial Inspection of Generating Set	4	1737	1669	3	3.00	0.00	237.00	10031.39
Initial Inspection of High / Extra High Voltage Installation	4	7617	7501	2	2.00	0.00	47.00	14251.01
Initial Inspection of Low Voltage Installation	4	1503	1039	2	2.00	0.00	24.00	1172.93
Initial Inspection of Medium Pressure Installation	4	14362	13261	2	2.00	0.00	52.00	1101.52
Periodical Inspection under regulation - 30	15	5030	4900	5	4.00	0.00	106.00	32613.21
	Total	30249	28370

Directorate of Electrical Safety

30249

28370

2.00

0.00

237.00

10203.15

DMIC IITGNL

92.00

0.00

Electronics Department

21.00

18.00

24.00

0.00

Film Bandhu

870

850

13.00

1.00

165.00

0.00

Food and Civil Supplies Department

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Additional Item Permission	15	754	750	11	7.00	0.00	102.00	3186.40
Approval of Testing Laboratory in Form 37	30	3	3	242	212.00	108.00	342.00	7500.00
Blood Bank Licence	30	0	0	0	0.00	0.00	0.00	0.00
Drug Sale License	30	82200	82078	7	6.00	0.00	1380.00	3107.62
Free Sale Certificate	7	95	95	10	7.00	0.00	79.00	0.00
GMP and GLP Certificate	30	143	143	44	33.00	0.00	152.00	0.00
Loan Licence of Allopathic Drugs in Form 25A	30	8	8	47	43.00	1.00	147.00	9450.00
Loan Licence of Allopathic Drugs in Form 28A	30	6	5	55	42.00	13.00	155.00	8880.00
Loan Licence of Cosmetics in Form 32A	30	9	8	37	45.50	11.00	78.00	11400.00
Loan Licence of Large Volume Parenterals/Sera and Vaccines in Form 28DA	30	0	0	0	0.00	0.00	0.00	0.00
Manufacturing and Marketing Certificate	7	118	118	13	8.00	0.00	65.00	0.00
Manufacturing Licence and Laboratory Approval - Retention and Renewal	30	67	66	17	4.50	0.00	244.00	13019.10
Manufacturing Licence of Allopathic Drugs in Form 25	30	44	42	90	60.50	5.00	213.00	9709.76
Manufacturing Licence of Allopathic Drugs in Form 28	30	14	13	58	44.00	7.00	212.00	10092.86
Manufacturing Licence of Cosmetics in Form 32	30	31	29	56	32.00	1.00	124.00	11444.19
Manufacturing Licence of Homoeopathic Drugs in Form 25C	30	9	7	135	139.00	0.00	181.00	6425.00
Manufacturing Licence of Large Volume Parenterals/Sera and Vaccines in Form 28D	30	2	1	52	52.00	0.00	0.00	0.00
Neutral Code	7	21	21	9	4.00	0.00	21.00	0.00
Non-Conviction Certificate	7	120	120	7	4.50	0.00	74.00	0.00
Performance Certificate	7	37	37	15	8.00	0.00	40.00	0.00
Registration for Medical Device Sale	15	564	555	10	8.00	0.00	56.00	3007.52
Renewal of Blood Bank Licence – Form 26G	30	0	0	0	0.00	0.00	0.00	0.00
Renewal of Homoeopathic Drug Licence	30	0	0	0	0.00	0.00	0.00	0.00
Repacking Licence of Allopathic Drugs in Firm 25B	30	3	2	36	36.00	0.00	0.00	0.00
Retention of Drug Sale Licence	15	39739	39685	1	1.00	0.00	167.00	3110.72
Test Licence – Form 29	15	244	242	18	11.50	0.00	156.00	270.00
Validity Certificate	7	39	39	14	7.00	0.00	69.00	0.00
WHO GMP Certificate /COPP	30	11	11	32	27.00	14.00	166.00	0.00
	Total	124281	124078

Food Safety and Drug Administration (Drug)

124281

124078

3.00

0.00

1380.00

3104.91

Forest and Wildlife Department

0.00

Geology and Mining

499.50

124.00

367.00

10000.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Land Allotment Service	30	367	367	26	25.00	0.00	55.00	1180.00
Request For Addition Of Projects Within Same Premises	15	0	0	0	0.00	0.00	0.00	0.00
Request for Application for Subdivision or Amalgamation of Plot	30	0	0	0	0.00	0.00	0.00	0.00
Request For Change Of Plot	30	0	0	0	0.00	0.00	0.00	0.00
Request For Change Of Projects Within Same Premises	15	4	3	23	27.00	14.00	14.00	0.00
Request For Issuance Of Certificate For Start Of Production	30	39	29	22	14.00	11.00	41.00	0.00
Request for Issuance Of NOC For Permission To Mortgage In The Favour Of Financial Institution	15	28	28	9	9.00	0.00	41.00	0.00
Request For Issuing Of Completion Certificate or Occupancy Certificate	30	10	9	30	29.00	25.00	40.00	0.00
Request for Lease Deed Execution Registration and Possession	30	4	3	18	17.00	9.00	29.00	0.00
Request for Map Approval	30	2	0	0	0.00	0.00	0.00	0.00
Request For No Dues Certificate After Full Payment	21	6	6	18	13.00	2.00	12.00	0.00
Request for Permission For Joint Mortgage	15	0	0	0	0.00	0.00	0.00	0.00
Request for Permission of Creation of Second Charge	30	0	0	0	0.00	0.00	0.00	0.00
Request for Recognition of Legal Heir After Death Of Allottee	15	4	4	20	21.00	0.00	0.00	0.00
Request for Reconstitution	30	0	0	0	0.00	0.00	0.00	0.00
Request for Restoration of Plot After Cancellation	30	0	0	0	0.00	0.00	0.00	0.00
Request for Subletting of Plot	30	1	0	0	0.00	0.00	0.00	0.00
Request for Surrender Of Plot	30	2	1	42	42.00	42.00	42.00	0.00
Request for Time Extension for setting up of Project	30	4	2	10	23.00	4.00	17.00	0.00
Request For Transfer Of Lease Deed To Financial Institution	15	0	0	0	0.00	0.00	0.00	0.00
Request for Transfer of Plot	30	1	1	26	10.00	26.00	26.00	0.00
	Total	472	453

Gorakhpur Industrial Development Authority (GIDA)

474

453

24.00

0.00

55.00

946.91

Ground Water Department

11147

10559

29.00

0.00

874.00

4992.06

Handloom and Textiles Department

129

70.50

14.00

183.00

0.00

Home Department

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Building Plan Approval	30	11380	9102	13	9.00	0.00	700.00	0.00
e-intimation of commencement of construction	5	54	53	36	12.00	0.00	390.00	0.00
e-intimation of Plinth level completion	7	29	26	116	66.00	9.00	76.00	0.00
Map Approval	2	6325	6311	3	2.00	0.00	100.00	0.00
Occupancy cum Completion certificate	25	19	17	54	36.00	9.00	210.00	0.00
Reapply for Building Plan Approval against rejected Application	15	8099	7547	12	10.00	0.00	564.00	0.00
Revalidation(extension of validity)	30	307	279	16	11.00	0.00	474.00	0.00
	Total	26213	23335

Housing Department

26213

23335

8.00

0.00

700.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Apply for Incentive Under Data Centre Policy	30	7	7	8	3.00	2.00	24.00	0.00
Disbursement for IT and ITeS Policy of Uttar Pradesh 2022	90	1	0	0	0.00	0.00	0.00	0.00
Disbursement for Uttar Pradesh Data Center Policy 2021	90	0	0	0	0.00	0.00	0.00	0.00
Disbursement for Uttar Pradesh Electronics Manufacturing Policy 2020 (First Amendment 2022)	90	20	1	23	23.00	0.00	0.00	0.00
IT and ITeS Policy of Uttar Pradesh 2022	30	16	14	152	122.50	0.00	345.00	0.00
NOC for establishment and Maintenance of Overground telegraph infrastructure	45	13707	13554	34	35.00	0.00	648.00	9966.44
UP Data Center Policy Investment Proposal Form	90	6	1	177	177.00	177.00	177.00	0.00
Uttar Pradesh Semiconductor Policy 2024	30	5	4	225	203.50	135.00	135.00	0.00
Uttar Pradesh Electronics Manufacturing Policy 2020	30	67	43	222	194.00	76.00	491.00	0.00
Uttar Pradesh Startup Policy 2020 (1st Amendment 2022)	90	5	4	0	0.00	0.00	0.00	0.00
	Total	13834	13628

Information Technology Department

13834

13628

35.00

0.00

648.00

9928.52

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Additional Course Permission (Institutional Dept)	30	4	4	73	295.00	0.00	0.00	0.00
Building Plan Approval (Commercial Dept)	60	0	0	0	0.00	0.00	0.00	0.00
Building Plan Approval (Industry Dept)	30	1	1	171	171.00	171.00	171.00	151988.00
Calculation verification updations of deposits (Commercial Dept)	30	43	43	11	18.00	0.00	47.00	0.00
Calculation verification updations of deposits (Builder Dept)	30	40	40	21	37.50	35.00	636.00	0.00
Calculation verification updations of deposits (Group Housing Dept)	15	1	1	0	0.00	0.00	0.00	0.00
Calculation verification updations of deposits (Industry Dept)	25	231	228	27	33.00	1.00	128.00	0.00
Calculations Verifications for deposit of various due amounts (Institutional Dept)	15	49	35	18	29.00	18.00	18.00	0.00
Calculationverificationupdations of deposits (IT Dept)	30	23	14	42	93.00	59.00	663.00	0.00
Change in Constitution (CIC) (Commercial Dept)	15	0	0	0	0.00	0.00	0.00	0.00
Change in Constitution (CIC) (Industry Dept)	12	145	139	11	16.00	4.00	29.00	11888.50
Change in Constitution (CIC) (Institutional Dept)	15	12	7	54	35.00	57.00	57.00	5000.00
Change in Constitution (CIC) (IT Dept)	20	6	4	67	135.50	0.00	0.00	0.00
Change in Name (Industry Dept)	7	55	53	12	10.00	2.00	64.00	0.00
Change in Project (Industry Dept)	30	59	58	21	32.00	9.00	101.00	0.00
Change in Shareholders Trustees (Institutional Dept)	10	11	5	31	54.00	0.00	0.00	0.00
Change in ShareholdersTrustees (Commercial Dept)	15	14	14	6	5.50	5.00	19.00	0.00
Change in ShareholdersTrustees (Industry Dept)	7	81	80	16	13.00	5.00	142.00	11963.38
Change in ShareholdersTrustees (IT Dept)	15	16	12	53	62.50	0.00	0.00	0.00
Change of Address (Commercial Dept)	3	3	3	5	5.00	2.00	7.00	0.00
Change of Address (Builder Dept)	3	8	8	6	27.50	52.00	52.00	0.00
Change of Address (Group Housing Dept)	7	2	1	0	0.00	0.00	0.00	0.00
Change of Address (Industry Dept)	10	45	44	14	14.00	1.00	576.00	0.00
Change of Address (Institutional Dept)	7	12	8	51	89.00	0.00	0.00	0.00
Change of Address (IT Dept)	3	4	4	6	13.00	4.00	4.00	0.00
Change of Address for Sub-Lessee (Commercial Dept)	3	1	1	0	0.00	0.00	0.00	0.00
Change of Address Sub-Lease (Group Housing Dept)	7	3	3	39	58.50	0.00	0.00	0.00
Change of Address Sub-Lease (Builder Dept)	3	12	11	3	8.00	0.00	0.00	0.00
Change of Address Sub-Lease (Institutional Dept)	7	0	0	0	0.00	0.00	0.00	0.00
Change of Address Sub-Lease (IT Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Change of Directors (Industry Dept)	7	5	5	34	86.50	0.00	0.00	0.00
Complains in Pradhikaran diwas (Institutional Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Drinking Water/Sewage Combination (Industry Dept)	15	13	13	19	12.00	4.00	15.00	1025.71
Grant of extension for implementation of the project (Institutional Dept)	10	4	4	38	44.00	0.00	0.00	0.00
Issue of Activated Certificate(Functional Certificate) (Industry Dept)	30	964	941	22	26.00	0.00	797.00	0.00
Issue of Duplicate Papers (Commercial Dept)	20	8	8	9	12.50	7.00	43.00	0.00
Issue of Duplicate Papers (Builder Dept)	10	24	21	9	16.00	4.00	4.00	0.00
Issue of Duplicate Papers (Group Housing Dept)	5	16	16	13	37.00	0.00	0.00	0.00
Issue of Duplicate Papers (Industry Dept)	15	20	20	12	19.00	4.00	23.00	0.00
Issue of Duplicate Papers (Institutional Dept)	7	2	1	0	0.00	0.00	0.00	0.00
Issue of Duplicate Papers (IT Dept)	15	2	2	23	23.50	0.00	0.00	0.00
Issue of Functional Certificate (Commercial Dept)	30	47	46	21	26.00	0.00	78.00	0.00
Issue of Functional Certificate (Institutional Dept)	10	117	87	34	45.00	87.00	87.00	2.00
Issue of No Dues Certificate (Industry Dept)	30	1878	1815	27	35.00	0.00	572.00	0.00
Joint Name (Commercial Dept)	15	0	0	0	0.00	0.00	0.00	0.00
Joint Name (Group Housing Dept)	7	0	0	0	0.00	0.00	0.00	0.00
Joint Name (Builder Dept)	15	4	4	0	0.00	0.00	0.00	0.00
Joint Name (Industry Dept)	20	2	2	11	23.00	23.00	23.00	0.00
Joint Name (IT Dept)	15	0	0	0	0.00	0.00	0.00	0.00
Land Allotment (Institutional)	45	0	0	0	0.00	0.00	0.00	0.00
Land Allotment System (Industry Dept)	45	596	593	140	160.00	4.00	70.00	4143762.26
Land Allotment(IT and ITES)	45	0	0	0	0.00	0.00	0.00	0.00
Lease Deed Execution (Commercial Dept)	30	39	39	15	11.00	1.00	58.00	1234.52
Lease Deed ution (Builder Dept)	60	2	2	0	0.00	0.00	0.00	0.00
Lease Deed ution (Group Housing Dept)	10	2118	2007	1	63.00	10.00	75.00	0.00
Lease Deed ution (Industry Dept)	30	278	269	13	33.00	2.00	56.00	503.75
Lease Deed ution (IT Dept)	45	10	9	34	21.00	1.00	210.00	750.00
Lease Deed ution(Institutional Dept)	30	27	20	81	76.00	0.00	0.00	0.00
Map Surrender Certificate (Industry Dept)	70	0	0	0	0.00	0.00	0.00	0.00
Miscellaneous Service (Commercial Dept)	15	599	597	8	11.00	0.00	100.00	0.00
Miscellaneous Service (Builder Dept)	15	6272	6075	4	19.00	1.00	365.00	0.00
Miscellaneous Service (Group Housing Dept)	15	1031	1005	3	36.00	18.00	112.00	0.00
Miscellaneous Service (Industry Dept)	15	452	448	18	19.00	0.00	128.00	0.00
Miscellaneous Service (Institutional Dept)	15	190	121	36	55.00	48.00	462.00	0.00
Miscellaneous Service (IT Dept)	15	143	117	42	46.00	5.00	663.00	0.00
Mortgage of Mart (Institutional Dept)	7	28	25	32	101.00	0.00	0.00	0.00
Mortgage Permission (Commercial Dept)	7	633	632	9	9.00	0.00	203.00	1653.17
Mortgage Permission (Group Housing Dept)	5	1088	1072	2	21.00	6.00	421.00	1406.78
Mortgage Permission (Builder Dept)	7	4615	4494	2	10.00	1.00	116.00	1493.43
Mortgage Permission (Institutional Dept)	10	103	79	30	50.00	27.00	175.00	5600.00
Mortgage Permission (IT Dept)	15	148	131	22	52.00	9.00	159.00	1201.30
Mortgage Permission Cancel Withdrawal (Group Housing Dept)	5	42	42	5	32.00	40.00	40.00	0.00
Mortgage Permission Cancel Withdrawal (Industry Dept)	10	91	91	18	14.00	1.00	50.00	0.00
Mortgage Permission Cancel Withdrawal (Institutional Dept)	7	9	7	20	46.00	46.00	46.00	0.00
Mortgage Permission CancelWithdrawal (IT Dept)	7	2	2	0	0.00	0.00	0.00	0.00
Mortgage Permission OC Commercial Allottee for their shop byer commercial (Commercial Dept)	7	34	33	11	8.00	2.00	92.00	1012.86
Mortgage Permission to builders sub-lessee sub- allottee (Builder Dept)	5	14375	13977	2	8.00	1.00	534.00	1137.63
Mortgage Permission to buildersub- lesseesub-allottee (Commercial Dept)	5	276	275	7	6.00	0.00	95.00	1643.63
Mortgage Permission(Coletral) (Industry Dept)	30	203	198	28	33.00	1.00	572.00	5110.20
Mortgage Permission(Normal) (Industry Dept)	30	475	467	23	31.00	1.00	588.00	0.00
Mutation (Death Case) (Group Housing Dept)	60	358	342	7	78.00	38.00	596.00	1000.00
Mutation (Death Case) (Builder Dept)	60	892	866	13	71.00	7.00	99.00	1035.09
Mutation (Death Case) (IT Dept)	60	28	21	89	108.50	81.00	81.00	1180.00
No Dues certificate (Commercial Dept)	5	115	115	12	11.00	0.00	96.00	0.00
No Dues certificate (Builder Dept)	5	107	106	6	19.00	9.00	345.00	0.00
No Dues certificate (Group Housing Dept)	15	16	16	23	27.00	0.00	0.00	0.00
No Dues certificate (Institutional Dept)	10	374	310	36	46.00	2.00	544.00	0.00
No Dues certificate (IT Dept)	15	127	108	39	41.00	6.00	28.00	0.00
No Dues Certificate-Self Generated (Industry Dept)	1	3	3	0	0.00	0.00	0.00	0.00
One Time Payment (Commercial Dept)	20	46	46	16	21.00	2.00	86.00	0.00
One Time Payment (Builder Dept)	20	12	11	5	57.00	57.00	57.00	0.00
One Time Payment (Group Housing Dept)	20	2	2	22	22.50	0.00	0.00	0.00
One Time Payment (IT Dept)	15	19	16	50	47.50	4.00	93.00	0.00
One Time Payment (Premium Lease Rent) (Institutional Dept)	10	67	51	39	49.00	0.00	0.00	0.00
One Time Payment(Industry Dept)	25	454	445	30	30.00	0.00	158.00	0.00
Permission of Commercial Activity (Institutional Dept)	7	3	2	74	148.00	0.00	0.00	0.00
Plot Mutation after death of allottee (Industry Dept)	90	56	54	30	39.00	17.00	98.00	818.00
Possession (Industry Dept)	20	16	16	18	31.00	13.00	34.00	0.00
Refund of Excess Amount (Commercial Dept)	30	8	7	38	48.50	10.00	87.00	0.00
Refund of Excess Amount (Builder Dept)	30	40	38	15	39.00	52.00	87.00	0.00
Refund of Excess Amount (Group Housing Dept)	30	15	14	38	96.50	0.00	0.00	0.00
Refund of Excess Amount (Industry Dept)	30	67	64	25	35.00	20.00	74.00	0.00
Refund of Excess Amount (Institutional Dept)	30	11	5	31	78.00	0.00	0.00	0.00
Refund of Excess Amount (IT Dept)	30	12	10	103	67.00	43.00	60.00	0.00
Rent Permission (Commercial Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Rent Permission (Industry Dept)	20	267	263	21	23.00	0.00	666.00	5220.41
Rent Permission (IT Dept)	20	3	3	37	56.00	0.00	0.00	0.00
Reschedulement of Payment (Commercial Dept)	30	7	7	34	67.00	1.00	100.00	0.00
Reschedulement of Payment (Builder Dept)	30	24	24	12	293.00	293.00	293.00	0.00
Reschedulement of Payment (Institutional Dept)	30	4	2	47	95.00	0.00	0.00	0.00
Reschedulement of Payment (IT Dept)	30	1	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Commercial Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Group Housing Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Industry Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Institutional Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Sub lease of Farm House (Institutional Dept)	3	1	0	0	0.00	0.00	0.00	0.00
Sub-Lease Deed of Flat office shops Buyers(Sub-Lease) (Builder Dept)	3	30	29	6	5.50	0.00	0.00	0.00
Sub-Lease Deed of Flatofficeshops Buyers(Sub-Lease) (IT Dept)	3	1	1	5	5.00	0.00	0.00	0.00
Sub-Lease Deed of Mart Buyers(Sub-Lease) (Institutional Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Sub-Lease Deed of officeshops Buyers(Sub-Lease) (Commercial Dept)	3	6	6	3	5.00	3.00	9.00	1000.00
Surrender of Plot (Industry Dept)	30	4	4	13	55.00	55.00	55.00	0.00
Surrender of Plot (Institutional Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Surrender of PlotFlat (Commercial Dept)	20	0	0	0	0.00	0.00	0.00	0.00
Surrender of PlotFlat (Group Housing Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Time Extension for Construction (Commercial Dept)	5	10	10	4	7.00	4.00	8.00	0.00
Time Extension for Construction (Builder Dept)	5	77	74	6	18.50	6.00	115.00	0.00
Time Extension for Construction (Group Housing Dept)	8	109	106	4	34.00	20.00	25.00	0.00
Time Extension for Construction (Institutional Dept)	10	195	155	42	58.00	114.00	132.00	0.00
Time Extension for Construction (IT Dept)	15	53	43	46	49.00	0.00	0.00	0.00
Time Extension for Construction(Industry Dept)	35	792	765	31	40.00	0.00	572.00	0.00
Time Extension for Lease Deed (Commercial Dept)	20	0	0	0	0.00	0.00	0.00	0.00
Time Extension for Lease Deed (Group Housing Dept)	8	1	1	0	0.00	0.00	0.00	0.00
Time Extension for Lease Deed (Institutional Dept)	10	2	0	0	0.00	0.00	0.00	0.00
Time Extension for Lease Deed (IT Dept)	20	2	2	35	70.00	0.00	0.00	0.00
Time Extension for Lease Deed(Industry Dept)	30	23	23	28	34.50	12.00	64.00	0.00
Transfer Mutation of sublease office space on Death of the allottee (Commercial Dept)	7	75	75	9	8.50	2.00	38.00	1332.00
Transfer of Institutional PlotPermises (Institutional Dept)	10	19	12	40	52.00	0.00	0.00	0.00
Transfer of Mart (Institutional Dept)	10	81	70	16	47.00	22.00	22.00	5000.00
Transfer of PlotPremises on death of the Allottee (Institutional Dept)	60	1	0	0	0.00	0.00	0.00	0.00
Transfer of Property (Group Housing Dept)	10	2343	2319	2	37.00	10.00	516.00	1105.26
Transfer of Property (Industry Dept)	12	328	326	20	18.00	2.00	410.00	5240.00
Transfer of Property (IT Dept)	15	98	89	16	21.00	25.00	36.00	6490.00
Transfer of Property (Lease) (Builder Dept)	7	1431	1325	2	11.00	6.00	187.00	0.00
Transfer of Property (Sub-Lease) (Builder Dept)	7	16197	15258	1	12.00	0.00	600.00	1200.33
Transfer of Sublease Office Space (Commercial Dept)	7	923	919	10	10.00	1.00	272.00	1478.69
	Total	63822	61212

Infrastructure and Industrial Development Authority - GREATER NOIDA

63822

61212

16.00

0.00

797.00

153088.09

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt Commercial30	30	0	0	0	0.00	0.00	0.00	0.00
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt GHS	7	0	0	0	0.00	0.00	0.00	0.00
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt Industry	7	0	0	0	0.00	0.00	0.00	0.00
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt- Institutional	30	0	0	0	0.00	0.00	0.00	0.00
Acceptance of Power of Attorney given by the allottee for performance of various functions - Deptt Housing	10	3	3	17	12.00	9.00	32.00	0.00
Acceptance of Power of Attorney given by the allottee for performance of various functions - Deptt Commercial	10	1	1	8	8.00	0.00	0.00	0.00
Acceptance of Power of Attorney given by the allottee for performance of various functions - Deptt GHS	10	0	0	0	0.00	0.00	0.00	0.00
Acceptance of Power of Attorney given by the Allottee for performance of various functions - Deptt Industry	10	3	3	11	7.00	26.00	26.00	0.00
Acceptance of Power of Attorney given by the Allottee for performance of various functions - Deptt Institutional	10	1	1	9	9.00	0.00	0.00	0.00
Application for Restoration of allotment after cancellatio - Deptt Industry	7	2	2	8	8.00	7.00	7.00	0.00
Application for Restoration of allotment after cancellation - Deptt Institutional	30	9	8	29	30.50	26.00	33.00	0.00
Application for Restoration of allotment after cancellation - Deptt Commercial	30	0	0	0	0.00	0.00	0.00	0.00
Application for Restoration of allotment after cancellation - Deptt GHS	7	0	0	0	0.00	0.00	0.00	0.00
Building Plan Approval	2	766	476	64	9.00	0.00	490.00	53115.90
Calculation for deposit of various due amounts - Deptt Housing	5	1028	1021	5	6.00	1.00	33.00	0.00
Calculation for deposit of various due amounts - Deptt Residential	5	656	653	14	8.00	0.00	265.00	0.00
Calculation For Deposit Of Various Dues Amount - Dept Commercial	5	397	393	4	5.00	0.00	30.00	0.00
Calculation For Deposit Of Various Dues Amount - Dept Institutional	5	272	264	4	3.00	0.00	67.00	0.00
Calculation of Dues	5	1882	1789	3	4.00	0.00	327.00	0.00
Calculation of dues - Deptt Group Housing	15	6	4	6	6.00	5.00	10.00	0.00
Change in constitutions - Deptt Commercial	10	57	53	11	10.00	0.00	96.00	5900.00
Change in constitutions - Deptt GNS	10	1	1	4	4.00	4.00	4.00	5900.00
Change in constitutions - Deptt Housing	10	1	1	26	26.00	0.00	0.00	0.00
Change in constitutions - Deptt Industry	10	773	661	8	7.00	0.00	37.00	5900.00
Change in constitutions - Deptt Institutional	10	182	172	10	10.00	0.00	26.00	5900.00
Change in constitutions - Deptt Residential	10	9	8	10	9.50	0.00	23.00	5900.00
Conversion of Industrial plot from Industrial Land use to Industrial facilities - Deptt Industry	30	0	0	0	0.00	0.00	0.00	0.00
Ending/Occupancy Certificate	90	0	0	0	0.00	0.00	0.00	0.00
Execution of lease deed - Deptt Housing	3	238	201	13	10.00	1.00	88.00	0.00
Execution Of Lease Deed - Deptt Industry	3	111	96	3	2.00	0.00	32.00	0.00
Execution of lease deed - Deptt Residential	3	264	257	22	14.00	0.00	118.00	0.00
Extension of time period - Deptt GHS	15	0	0	0	0.00	0.00	0.00	0.00
Extension of time period - Deptt Housing	10	0	0	0	0.00	0.00	0.00	0.00
Extension of time period - Deptt rewsidential	10	555	536	19	10.00	0.00	245.00	0.00
Extension Of Time Period For Implementing The Project Construction Of Plot - Dept Commercial	10	10	7	9	10.50	6.00	34.00	0.00
Extension Of Time Period For Implementing The Project OR Construction Of Plot -Dept Institutional	10	602	580	10	9.00	0.00	147.00	0.00
Functional Certificate	10	2969	2787	8	8.00	0.00	347.00	0.00
Grant OF Mortgage - Deptt Industry	10	2480	2368	6	6.00	0.00	44.00	5900.00
Grant of mortgage- Deptt Commercial	10	382	353	6	6.00	0.00	59.00	5900.00
Grant of Mortgage- Deptt Institutional	10	855	824	8	8.00	0.00	30.00	5900.00
Grant of Mortgage Permission - Deptt Housing	10	1987	1869	14	10.00	0.00	227.00	1001.43
Grant of Mortgage Permission - Deptt Residential	10	2085	2028	10	6.00	0.00	280.00	1000.00
Issue of duplicate papers - Deptt Commercial	5	22	19	5	5.00	3.00	9.00	0.00
Issue of duplicate papers - Deptt GHS	5	3	1	44	44.00	0.00	0.00	0.00
Issue of duplicate papers - Deptt Housing	5	103	76	17	12.00	2.00	90.00	0.00
Issue of duplicate papers - Deptt Industry	3	222	188	4	4.00	0.00	20.00	0.00
Issue of duplicate papers - Deptt Institutional	5	5	5	9	9.00	7.00	15.00	0.00
Issue of duplicate papers - Deptt Residential	5	175	169	11	6.00	1.00	59.00	0.00
Issue Of Functional Certificate - Dept Commercial	10	938	828	8	7.00	0.00	72.00	0.00
Issue Of Functional Certificate - Dept Institutional	10	2424	2387	8	8.00	0.00	38.00	0.00
Issue of Mutation letter after receipt of copy of the Transfer Deed - Deptt Commercial	7	498	469	5	6.00	0.00	19.00	0.00
Issue of Mutation letter after receipt of copy of the Transfer Deed - Deptt- Institutional	7	193	190	5	5.00	0.00	17.00	0.00
Issue of Mutation letter after receipt of copy of the Transfer Deed - Deptt Residential	10	2123	2075	10	6.00	0.00	261.00	0.00
Issue of Mutation letter after receipt of the copy of the Transfer Deed - Deptt Industry	7	908	891	2	2.00	0.00	20.00	0.00
Issue of Mutation letter after receiptof copy of the Transfer Deed - Deptt GHS	7	248	245	10	8.00	1.00	69.00	0.00
Issue Of No Dues Certificate - Dept Commercial	5	1780	1764	4	4.00	0.00	92.00	0.00
Issue Of No Dues Certificate - Dept Institutional	5	1149	1066	4	3.00	0.00	146.00	0.00
issue of no dues certificate - Deptt Group Housing	15	40	39	33	12.00	1.00	420.00	0.00
Issue of No dues Certificate - Deptt Housing	5	4174	4139	5	4.00	0.00	259.00	0.00
Issue of No Dues Certificate - Deptt Residential	5	3363	3339	11	5.00	0.00	314.00	0.00
Land Allotment - Deptt Institutional	60	0	0	0	0.00	0.00	0.00	0.00
Land Allotment System	45	238	238	1	25.00	0.00	79.00	5900.00
Mortgage permission for construction purpose - Deptt Group Housing	10	129	124	11	8.00	0.00	63.00	1087.59
Mutation Of Land	10	1780	1687	7	7.00	0.00	360.00	5900.00
No Dues Certificate	5	7523	7284	3	3.00	0.00	979.00	0.00
Permission for amalgamationdeamalgamation of indusrtial plots - Deptt Industry	30	6	5	56	34.00	8.00	122.00	0.00
Permission for co-allotteeship - Deptt GHS	10	0	0	0	0.00	0.00	0.00	0.00
Permission for co-allotteeship - Deptt Housing	10	6	5	13	12.00	9.00	30.00	1000.00
Permission for Co-Allotteeship - Deptt Residential	10	43	41	14	11.00	1.00	63.00	1000.00
Rejection Acceptance of Restoration of allotment - Deptt Housing	30	0	0	0	0.00	0.00	0.00	0.00
Renting of Premises	10	1246	1139	8	8.00	0.00	78.00	0.00
Renting Permission - Dept Institutional	10	176	169	10	10.00	0.00	65.00	0.00
Submission of Document - Deptt Commercial	3	348	338	3	3.00	0.00	53.00	0.00
Submission of Document - Deptt Housing	3	0	0	0	0.00	0.00	0.00	0.00
Submission of Document - Deptt Industry	3	1448	1372	2	2.00	0.00	119.00	0.00
Submission of Document - Deptt Institutional	3	248	247	3	3.00	0.00	19.00	0.00
Surrender Certificate	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt GHS	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Housing	7	1	1	11	11.00	11.00	11.00	0.00
Surrender Of Plot - Deptt Commercial	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Industry	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Institutional	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Residential	15	0	0	0	0.00	0.00	0.00	0.00
Time Extension	10	1684	1581	10	10.00	0.00	44.00	0.00
Transfer of Flat House - Deptt Housing	10	3851	3593	14	9.00	0.00	267.00	1002.11
Transfer of Flat or House - Deptt GHS	10	275	272	8	6.00	0.00	76.00	1013.79
Transfer of GH Plot- Deptt GHS	10	2	2	68	68.00	0.00	0.00	1180.00
Transfer Of Plot - Dept Institutional	10	666	650	7	7.00	0.00	36.00	5900.00
Transfer of PlotPermises - Deptt Residential	10	2581	2507	11	7.00	0.00	245.00	1000.00
Transfer Premises - Dept Commercial	10	555	500	8	7.00	0.00	94.00	5900.00
ution Of Lease Deed - Deptt Commercial	3	10	10	6	5.50	3.00	10.00	0.00
	Total	59771	57075

Infrastructure and Industrial Development Authority - NOIDA

59771

57075

5.00

0.00

979.00

1506.11

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Addition Alteration of Sanctioned Map	15	27	25	19	14.00	6.00	91.00	431584.39
Amalgamation of Plots - Post Allotment	50	0	0	0	0.00	0.00	0.00	0.00
Application for Issuance of Unique Id for Private Industrial Park	60	2	0	0	0.00	0.00	0.00	0.00
Application for Right of Way	20	0	0	0	0.00	0.00	0.00	0.00
Application for Seeking Incentive Under Warehousing and Logistics Policy 2022	45	91	43	146	95.00	48.00	397.00	10488.89
Building Plan Approval	15	977	765	10	9.00	0.00	236.00	11844.85
Completion Certificate	30	18	15	25	53.50	12.00	12.00	102799.00
Land Allotment System	21	938	748	31	25.00	1.00	97.00	373.43
Online facility for payment of Dues	1	959	956	1	0.00	0.00	39.00	515825.15
Online payment of reservation money	15	27	27	3	0.00	0.00	40.00	1305837.93
OTS Scheme for Maintenance Dues	5	3885	3885	1	1.00	0.00	315.00	96773.29
Re-Apply for Building Plan Approval Against Rejected Application	15	222	220	11	9.00	0.00	148.00	0.00
Re-apply for Building Plan Approval Against Rejected Application (OBPAS)	15	194	183	31	12.00	0.00	413.00	21670.15
Request for addition of products within same premises use	20	121	105	13	13.00	0.00	28.00	2279.55
Request for Amalgamation of Plots Post Allotment (OBPAS)	50	112	91	40	50.00	31.00	110.00	498018.20
Request for application for subletting of Plot	30	752	637	26	26.00	3.00	105.00	2314.06
Request for change of project within same premises use	20	519	475	12	10.00	0.00	53.00	2173.68
Request for establishment of additional unit within same premises use	30	4	4	49	55.50	20.00	20.00	1180.00
Request for handover of Lease Dead to the Lessee	20	382	328	14	14.00	0.00	55.00	0.00
Request for issuance of certificate for start of production	20	6958	6270	14	14.00	0.00	238.00	2.69
Request for issuance of NOC for permission to mortgage in favour of financial institution	20	5031	4699	9	7.00	0.00	382.00	2.96
Request for lease deed ution and registration	120	8692	7717	62	60.00	0.00	246.00	2252.25
Request for New Sanction Building Plan Application	15	2436	2284	22	10.00	0.00	471.00	172179.13
Request for no dues certificate after full payment	30	1074	964	15	13.00	0.00	137.00	0.00
Request for outstanding dues position	7	1153	1146	5	5.00	0.00	98.00	0.00
Request for permission for creation of second charge in favour of financial institution	20	55	52	12	10.50	0.00	21.00	0.00
Request for permission for joint mortgage	20	100	94	13	13.00	0.00	87.00	0.00
Request for recognition of legal heir after death of Allottee	30	721	655	20	21.00	0.00	129.00	2657.18
Request for reconstitution Allottee firm company etc	30	836	771	27	26.00	1.00	110.00	3721.65
Request for restoration of plot after cancelation	30	71	52	28	27.00	11.00	97.00	2297.89
Request for Subdivision of Plot (OBPAS)	45	68	54	47	45.00	40.00	114.00	5911.29
Request for surrender of plot and refund of refundable amount	35	124	116	16	14.00	0.00	74.00	0.00
Request for time extension for setting up of Project	30	1375	1286	23	23.00	0.00	147.00	25383.23
Request for transfer of lease deed to financial institution	20	1771	1693	8	7.00	0.00	240.00	2.56
Request for transfer of plot	30	5074	4906	14	10.00	0.00	184.00	803410.10
Reschedulement of Dues	20	0	0	0	0.00	0.00	0.00	0.00
Revalidation of Sanctioned Map	15	0	0	0	0.00	0.00	0.00	0.00
Revision of Sanctioned Map	15	3	3	10	6.00	6.00	18.00	1079645.67
	Total	44772	41269

Infrastructure and Industrial Development Authority - UPSIDA

44951

41272

13.00

0.00

471.00

147721.69

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Approval of surrender certificate	30	0	0	0	0.00	0.00	0.00	0.00
Building Plan Approval	15	160	114	35	9.00	0.00	189.00	861.39
Completion Certificate	30	15	13	125	53.50	29.00	320.00	1691.67
Issuance of No dues Certificate	25	539	526	15	16.00	0.00	71.00	0.00
Issuance of working certificate	90	12	10	68	75.00	66.00	90.00	1000.00
Land Allotment System	21	4076	3678	26	25.00	0.00	203.00	0.00
Mutation of plot after death of allotte	90	43	38	73	76.50	8.00	123.00	2477.31
WaterSewage Connection	15	0	0	0	0.00	0.00	0.00	0.00
	Total	4845	4379

Infrastructure and Industrial Development Authority - YEIDA

4846

4379

25.00

0.00

320.00

93.00

Invest UP

58.00

231.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Front end Land Subsidy under UP FDI Policy 2023	30	17	12	138	121.00	50.00	325.00	0.00
Application for LOC to COE Under IIEPP 2022	30	2	2	147	295.00	0.00	0.00	0.00
Application for LOC to Infrastructure Projects Under IIEPP 2022	30	9	5	102	118.00	0.00	0.00	0.00
Application for LOC under FDI 2023	30	1	0	0	0.00	0.00	0.00	0.00
Application for Mega Mega Plus and Super Mega Industrial Undertakings under IIEPP Policy 2022	30	67	38	204	205.00	129.00	566.00	0.00
Application for Small Medium and Large Industrial Undertakings under IIEPP Policy 2022	30	66	54	121	138.00	111.00	406.00	0.00
Apply for LOC under Bioplastic Policy 2024 for Anchor Units	30	1	0	0	0.00	0.00	0.00	0.00
Disbursement under IIEPP-2022 for Mega and plus (Super mega and ultra mega)	300	3	0	0	0.00	0.00	0.00	0.00
Disbursment under IIEPP-2022 for Large Applications	300	6	0	0	0.00	0.00	0.00	0.00
Front End Land Subsidy Under MMLP 24	60	1	0	0	0.00	0.00	0.00	0.00
Incentive for Manufacturing Unit under EV Manufacturing and Mobility Policy 2022	90	0	0	0	0.00	0.00	0.00	0.00
Incentive for Service Unit under EV Manufacturing and Mobility Policy 2022	90	2	2	99	99.50	0.00	0.00	0.00
Mega, Mega Plus and Super Mega Industrial Undertakings	30	0	0	0	0.00	0.00	0.00	0.00
Mega, Mega Plus and Super Mega Industrial Undertakings	30	93	92	7	6.00	0.00	95.00	0.00
Small, Medium and Large Industrial Undertakings	30	434	432	48	57.00	1.00	107.00	0.00
Small, Medium and Large Industrial Undertakings	30	0	0	0	0.00	0.00	0.00	0.00
Stamp Duty Exemption under FDI Policy 2023	21	9	3	113	101.00	101.00	101.00	0.00
Stamp Duty Exemption under Industrial Policy 2022	21	32	26	54	37.50	1.00	385.00	0.00
	Total	743	666

Invest UP

743

666

58.00

0.00

566.00

0.00

Irrigation and Water Resources Department

0.00

Medical Health Department

141

135

32.00

0.00

769.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Acknowledgement within 72 hrs under UP MSME Act 2020	3	77	55	37	8.00	6.00	37.00	0.00
Common Incentive Under UP MSME Policy 2022	100	838	382	110	63.50	59.00	437.00	0.00
Mukhyamantri Yuva Swarojgar Yojana	7	45150	43197	3	2.00	0.00	178.00	0.00
ODOP Vitta Poshan Sahayata Yojana	7	19761	18915	3	2.00	0.00	124.00	0.00
Stamp Duty Exemption under UP MSME Policy 2022	21	915	692	66	25.00	0.00	513.00	0.00
	Total	66741	63241

MSME Department

66741

63241

2.00

0.00

513.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application form for disbursal of incentives for Small, Medium and Large Industrial Undertakings	30	12	1	387	387.00	387.00	1018.00	0.00
Application form for disbursement of incentives for Mega, Mega Plus and Super Mega Industrial Undertakings	30	2	2	434	434.50	174.00	969.00	0.00
Application form for Reimbursment of Deposited GST for Mega, Mega Plus and Super Mega Industrial Undertakings	30	2	1	358	358.00	358.00	456.00	0.00
Application form for Reimbursment of Deposited GST for Small, Medium and Large Industrial Undertakings	30	10	2	527	527.50	387.00	668.00	0.00
Application form for sanction of incentives for Small, Medium and Large Industrial Undertakings	30	43	24	210	182.50	1.00	894.00	0.00
Application form for sanction of incentives vide Letter of Comfort for Mega, Mega Plus and Super Mega Industrial Undertakings	30	22	5	222	198.00	16.00	689.00	0.00
Application form for Subsidy for Mega, Mega Plus and Super Mega Industrial Undertakings	30	0	0	0	0.00	0.00	0.00	0.00
Application form for Subsidy for Small, Medium and Large Industrial Undertakings	30	7	2	520	520.50	387.00	654.00	0.00
Module for Disbursement -Incentive for Large and Mega Units for IIEPP- 2017	120	2	0	0	0.00	0.00	0.00	0.00
Post COVID-19 Accelerated Investment Promotion Policy for Backward Regions-Application Form for Sanction of Incentive	60	0	0	0	0.00	0.00	0.00	0.00
	Total	100	37

PICUP

100

209.00

1.00

1018.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Authorization and Registration under E-Waste (Management) Rules 2016	120	203	200	37	27.00	1.00	160.00	23333.33
Authorization of Processing Recycling Treatment and Disposal of Solid Waste under the Solid Waste Management Rules 2016	60	32	29	40	22.00	1.00	77.00	62000.00
Authorization under Bio Medical Waste Management Rules 2016	90	51184	50686	8	6.00	0.00	204.00	1967.32
Authorization Under the Construction And Demolition Waste Manegement Rules 2016	90	3	3	126	97.00	97.00	97.00	125000.00
Authorization under the Hazardous and Other Wastes (Management and Transboundary Movement) Rules 2016	120	2557	2487	33	26.00	0.00	177.00	45792.74
Auto renewal of valid Consent to Establish (CTE) issued under Water (Prevention and Control of Pollution) Act 1974 and Air (Prevention and Control of Pollution) Act 1981 only for green Category of Industries	10	7	6	7	6.50	6.00	19.00	4333.33
Auto renewal of valid Consent to Operate (CTO) issued under Air (Prevention and Control of Pollution) Act 1981 only for Green Category of Industries	10	180	178	8	8.00	0.00	58.00	26264.82
Auto renewal of valid Consent to Operate (CTO) issued under Water (Prevention and Control of Pollution) Act 1974 only for Green Category of Industries	10	176	175	8	8.00	0.00	58.00	26721.57
Consent to Establish Under Air and Water Act(NOC)	120	15684	15309	15	11.00	0.00	300.00	12752.93
Consent to Operate under the Air (Prevention and Control of Pollution) Act 1981	120	1051	1049	10	6.00	0.00	192.00	24600.07
Consent to Operate under the Water (Prevention and Control of Pollution) Act 1974	120	950	950	11	7.00	0.00	322.00	27392.69
Consolidated Form for Consent under Water Act 1974 Air Act 1981 and authorization under the Hazardous and Other Wastes (Management and Transboundary Movement) Rules 2016	120	48796	48028	13	9.00	0.00	327.00	58841.71
Intimation under section 29 of Air Act	1	1	1	58	58.00	5.00	58.00	0.00
No increase in Pollution Load	7	85	85	9	5.00	0.00	35.00	0.00
Registration of Refurbishers under the Batteries( Management and Handling) Rules 2016	30	15	15	32	32.00	3.00	63.00	21000.00
Registration under Plastic Waste Management Rules 2016	90	96	96	18	14.50	0.00	144.00	10000.00
	Total	121020	119297

Pollution Control Board

121020

119297

8.00

0.00

327.00

23457.15

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
PWD NOC For Setting up of petroleum retail outlet	15	0	0	0	0.00	0.00	0.00	0.00
ROAD CUTTING FEE ESTIMATION	7	2035	1764	15	9.00	0.00	209.00	0.00
ROAD CUTTING PERMISSION	7	849	840	19	10.00	0.00	226.00	13158.83
Road Cutting Permissions	7	99	93	66	42.00	6.00	932.00	399257.19
	Total	2983	2697

Public Works Department

2983

2697

9.00

0.00

932.00

17373.21

Registrar Firms Societies and Chits

11916

11811

5.00

0.00

64.00

5000.00

Satharia Industrial Development Authority

18.00

13.00

28.00

590.00

Tourism Department

2135

1891

17.00

0.00

360.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Berthing Terminal Under Logistics and Warehousing Policy 2022	90	0	0	0.00	0.00	0.00	0.00
Application for Cargo Terminal Under Logistics and Warehousing Policy 2022	90	16	0	0.00	0.00	0.00	0.00
Application for Inland Vessel Terminal Under Logistics and Warehousing Policy 2022	90	0	0	0.00	0.00	0.00	0.00
Application for Trucker Park Under Logistics and Warehousing Policy 2022	90	0	0	0.00	0.00	0.00	0.00
	Total	16

Transport Department

0.00

U.P.Expressways Industrial Development Authority(UPEIDA)

60.00

1.00

363.00

15152848.53

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
online delivery of signage license	30	0	0	0	0.00	0.00	0.00	0.00
Online Industrial Water Connection	30	9	8	535	648.00	0.00	4.00	8.33
Trade License	30	232	205	122	43.00	1.00	742.00	6616.18
ULB NOC for setting up of petroleum retail outlet	15	0	0	0	0.00	0.00	0.00	0.00
	Total	241	213

Urban Development Department

241

213

47.00

0.00

742.00

6501.59

Uttar Pradesh Fire Services

64503

55037

5.00

0.00

396.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Power Connection	372	19339	18929	66	29.00	0.00	1420.00	556145.99
Power Connection (Inactive)	30	0	0	0	0.00	0.00	0.00	0.00
Site Inspection and Estimation Service	30	33110	32056	15	16.00	0.00	456.00	3415.44
Temporary Power Connection	10	0	0	0	0.00	0.00	0.00	0.00
	Total	52449	50985

Uttar Pradesh Power Corporation Limited

52478

50987

18.00

0.00

1444.00

220176.01

Registration/Renewal Granted Dashboard

Department Name

Service Name

Department Wise Licenses/NOC Application Status

Received
45788 Disposed
45184 Pending
604

Queries & Grievances Dashboard

Department Name

Department Level Grievance Status

Department Experience

Department Wise User Feedback Status

Avg. Time taken for Approval/Disbursal(in Days)

Dashboard

Progress Chart

Total Applied Applications

+

+

=

Online Single Window System Dashboard

Registration/Renewal Granted Dashboard

Department Wise Licenses/NOC Application Status

Queries & Grievances Dashboard

Department Level Grievance Status

Department Experience

Department Wise User Feedback Status

Incentive Granted Dashboard

Sanction of incentives for Small, Medium and Large Industrial Undertakings

Disbursal of incentives for Small, Medium and Large Industrial Undertakings

Sanction of incentives vide Letter of Comfort for Mega, Mega Plus and Super Mega Industrial Undertakings

Disbursment of incentives for Mega, Mega Plus and Super Mega Industrial Undertakings

Subsidy for Small, Medium and Large Industrial Undertakings

Reimbursment of Deposited GST for Small, Medium and Large Industrial Undertakings

Subsidy for Mega, Mega Plus and Super Mega Industrial Undertakings

Reimbursment of Deposited GST for Mega, Mega Plus and Super Mega Industrial Undertakings

Land Alloted against Applications

Land Allotment Report