Last Updated on: 01-Jun-2025

Dashboard

Since Year 2022

Total

627008
Registered Users 1316844
Registered Enterprises 1326189
Applications Received 1287958
Applications Disposed 28117
Query Raised 10114
In Progress Department

Progress Chart

Disposed

Query

In Progress

Total Applied Applications

160681 Year -2025

+

414437 Year -2024

+

1324169 Prior to 2024

=

1899287 Total

Online Single Window System Dashboard

Department Name

Total no of applications received

Total no of applications processed

Avg time taken to grant approval (in Days)

Median time taken to grant approval (in Days)

Minimum time taken to obtain approval (in Days)

Max time taken to obtain approval (in Days)

Average fee taken by the Department for completion of entire process of obtaining approval/certificate

View Details

Agriculture Department

86333

84878

4.00

0.00

424.00

1696.12

Animal Husbandry Department

438

427

16.00

0.00

163.00

0.00

Board of Revenue, Uttar Pradesh

13133

12305

31.00

0.00

964.00

34349.72

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
New Licence for Single cinema Multiplex Travelling cinema Special cinematograph exhibition Video Cinema Travelling Video Cinema Local Channel and Video library	30	392	371	10	6.00	0.00	164.00	75268.84
Operator Permit for CinematographDigital Projection System	30	150	133	17	14.00	0.00	87.00	213.44
Permission of various Entertainments (Other than Licensed Entertainments Cable and DTH as Amusement Parkwater ParkCabaret or Floor ShowGiant wheel Video Games Games of SkillMimicryCarnivalPuppet ShowNon-Classical Music Horse Race Pool Game Bowling Alley Billiards SnookerOther Entertainments not covered by the above mentioned list)	30	1089	1049	10	4.00	0.00	162.00	0.00
Renewal of License for Single cinema Multiplex Travelling cinemaSpecial cinematograph exhibition Video CinemaTravelling Video Cinema Local Channel and Video library	30	1878	1865	9	5.00	0.00	231.00	54070.88
	Total	3509	3418

Commercial Tax Department

3509

3418

5.00

0.00

231.00

40154.25

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Apply for Capital Grant	120	18	9	253	243.00	70.00	423.00	0.00
Apply for Interest Subvention	120	15	6	240	257.00	54.00	416.00	0.00
Apply for Refrigerated Van Insulated Van Road Milk Tanker Bulk Milk Cooler Ice Cream Trolley etc	120	7	1	7	7.00	0.00	0.00	0.00
Apply For Reimbursement of Electricity Duty Stamp Duty only	120	2	1	263	263.00	263.00	263.00	0.00
Apply for Reimbursement of Provision for Market Development and Brand Promotion	120	0	0	0	0.00	0.00	0.00	0.00
	Total	42	17

Dairy Development Department

243.00

54.00

423.00

0.00

Department of Additional Sources of Energy

148

57.00

30.00

277.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Licence of industrial alcohal(FL-39,40,41)	10	7	7	42	64.50	78.00	502.00	0.00
Application for licence to manufacture goods liable to duty of excise under the medicinal and tolet preparation(in bond/ outside bond(excise duty) act 1955.	10	0	0	0	0.00	0.00	0.00	0.00
Application to establish a brewery.	10	2	2	181	362.00	141.00	426.00	250000.00
Application to establish distillery.	10	19	18	125	146.00	42.00	511.00	500000.00
Brand-Label Registration	14	0	0	0	0.00	0.00	0.00	0.00
ENA Export	14	0	0	0	0.00	0.00	0.00	0.00
ENA Import	7	0	0	0	0.00	0.00	0.00	0.00
Export of IMFL	14	0	0	0	0.00	0.00	0.00	0.00
Licence for establish a brewery.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for establishment of a distillery.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for industries in which alchohol is Completely converted in other chemical.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for industries in which alchohol used as a solvent.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for petroleum depot and thinners etc.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for running a brewery.	10	1	1	7	7.00	7.00	28.00	1000.00
Licence for running a distillery.	10	12	12	23	17.00	6.00	68.00	700.00
Licence to manufacture medicinal and tolet preparation containing alcohol out side bond.	10	0	0	0	0.00	0.00	0.00	0.00
Licence to manufacture medicinal and tolet preparation containing alcohol,opium, Indian herp and other narcotic drugs and narcotics under bond for payment of duty.	10	0	0	0	0.00	0.00	0.00	0.00
License for Retail Shops and Renewal	7	86418	86297	1	0.00	0.00	751.00	0.00
Liquor Import from Other Countries	7	0	0	0	0.00	0.00	0.00	0.00
Liquor import from Other States	7	0	0	0	0.00	0.00	0.00	0.00
Renewal of Brand-Label	14	0	0	0	0.00	0.00	0.00	0.00
	Total	86459	86337

Department of Excise

86459

86337

0.00

751.00

124.35

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Capital Subsidy for New or Expansion of Food Processing Industries	60	968	811	125	93.00	0.00	404.00	0.00
Application for Capital Subsidy on Installation of Solar Power Plant in Food Processing unit in Rural area	60	114	105	101	74.00	0.00	244.00	0.00
Application for Decentralized Processing Storage	60	17	17	280	306.00	276.00	276.00	0.00
Application for Interest Subsidy of Reefer Vehicles	60	18	12	173	185.00	68.00	144.00	0.00
Application for Transport Subsidy for Exports	60	10	9	150	70.00	31.00	70.00	0.00
Apply for Incentive Under Food Processing Policy	30	6	6	0	0.00	0.00	0.00	0.00
	Total	1133	960

Department of Horticulture and Food Processing

1133

960

90.00

0.00

404.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Amendment for change in factory name under the factories act 1948	30	623	513	4	3.00	0.00	42.00	0.00
Amendment for change in occupier under the factories act 1948	30	1534	1261	6	4.00	0.00	41.00	5.01
Amendment for extension in building plan under the factories act 1948	30	442	386	8	5.00	0.00	40.00	0.00
Amendment for manager under the factories act 1948	30	1443	1327	5	3.00	0.00	39.00	0.00
Amendment for revised building plan	30	2154	1909	5	4.00	0.00	55.00	3.35
Amendment forchange in number of workers and power under the factories act 1948	30	1420	1333	5	3.00	0.00	178.00	6439.97
Amendment in license issued to contractor under Contract Labour (Regulation and Abolition Act) 1970	30	1247	1245	1	1.00	0.00	155.00	26270.86
Amendment in license issued under the Inter State Migrant workmen Act 1979	30	12	12	6	4.00	0.00	21.00	149.29
Amendment in registration issued to establishment under the Motor and Transport Workers Act 1961	30	25	25	1	1.00	0.00	5.00	5.00
Amendment in registration issued to establishments under Uttar Pradesh Shops and Commercial Establishment Act 1962	30	13663	13620	1	1.00	0.00	22.00	4823.42
Amendment in registration issued to the Principal Employer under the Contract Labour (Regulation and Abolition Act 1970)	30	4281	4274	1	0.00	0.00	24.00	296.68
Amendment in registration issued to the Principal Employer under the Inter State Migrant workmen Act 1979	30	23	23	2	1.00	0.00	11.00	71.88
Approval for Boiler Erector	30	86	86	7	4.00	0.00	30.00	9965.12
Approval of Boiler Manufacturer	30	33	32	8	4.50	1.00	23.00	10483.87
Approval of plan and permission to construct/extend/or take into use any building as a factory under the Factories Act, 1948	30	9372	8963	3	2.00	0.00	52.00	2.86
License for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	4059	4053	1	1.00	0.00	118.00	37568.35
License for contractors under the Inter State Migrant Workmen(RECS) Act 1979	30	197	197	1	1.00	0.00	15.00	2679.60
Proposed Building Plan under The Factories Act 1948	30	242	215	10	5.00	0.00	64.00	0.00
RE-apply Approval of plan and permission to construct extend or take into use any building as a factory under the Factories Act 1948	30	144	135	5	2.00	0.00	27.00	0.00
Re-apply Registration and grant of license under The Factories Act 1948	30	143	130	8	3.00	0.00	32.00	0.00
Registration and grant of license under The Factories Act, 1948	30	9410	7629	4	3.00	0.00	57.00	2874.81
Registration of Boilers under Indian Boillers Act, 1923	30	681	665	15	15.00	0.00	39.00	13667.33
Registration of establishment under the Inter State Migrant Workmen (RE/CS) Act, 1979	30	439	439	2	1.00	0.00	178.00	466.74
Registration of principal employer's establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	5802	5795	1	1.00	0.00	293.00	1373.88
Registration under Beedi Cigar Act	21	750	750	0	1.00	0.00	16.00	54.64
Registration under Motor Transport Act	21	952	950	1	1.00	0.00	186.00	734.51
Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996	30	152488	152027	0	0.00	0.00	191.00	1027.55
Registration under UP Shops and Establishment Act, 1962	30	164565	164432	1	1.00	0.00	244.00	4733.98
Renewal for Boiler Erector	30	0	0	0	0.00	0.00	0.00	0.00
Renewal of Boiler Manufacturer	30	0	0	0	0.00	0.00	0.00	0.00
Renewal of Boilers under Indian Boillers Act, 1923	30	7425	7244	17	18.00	0.00	143.00	12208.25
Renewal of license for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	14223	14194	0	0.00	0.00	561.00	470.45
Renewal of license for contractors under the Inter State Migrant Workmen (RECS) Act 1979	30	75	75	2	2.00	0.00	13.00	213.39
Renewal of license under The Factories Act, 1948	60	16853	16844	1	1.00	0.00	228.00	14702.30
Renewal of principal employer's establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	0	0	0	0.00	0.00	0.00	0.00
Renewal under Beedi Cigar Act	21	873	872	0	1.00	0.00	17.00	109.11
Renewal under Motor Transport Act	21	280	278	1	1.00	0.00	11.00	844.63
Renewal under UP Shops and Establishment Act, 1962	30	13887	13871	1	1.00	0.00	73.00	9253.92
	Total	429846	425804

Department of Labour

429846

425804

1.00

0.00

561.00

3982.88

Department of Stamp and Registration

13499

13411

12.00

0.00

557.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for issue of New License to Dealer	30	926	808	15	12.00	0.00	590.00	99.88
Application for issue of New License to Repairer	30	841	734	18	15.00	0.00	108.00	99.81
Application for Registration of Name and Address of Packer/Manufacturer/ Importer	30	1065	905	17	16.00	0.00	127.00	500.00
Application for the issue of new licenses to the Manufacturer	45	126	99	24	19.00	4.00	89.00	500.00
Nomination of Director by the company	30	116	114	11	7.00	0.00	47.00	0.00
Renewal for issue of New License to Dealer	15	1648	1648	5	3.00	0.00	296.00	523.39
Renewal for issue of New License to Repairer	15	1547	1547	6	4.00	0.00	294.00	521.82
Renewal for the issue of new licenses to the Manufacturer	30	83	83	1	1.00	0.00	39.00	4116.54
Verification of Flow Meters	15	75	73	9	7.00	1.00	76.00	12500.00
Verification of Storage Tanks	15	74	73	8	6.00	0.00	67.00	16244.93
	Total	6501	6084

Department of Weights and Measures : Legal Metrology

6501

6084

8.00

0.00

590.00

700.27

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
ELECTRICAL DRAWING APPROVAL	15	0	0	0	0.00	0.00	0.00	0.00
Initial Inspection of Generating Set	4	1687	1621	3	3.00	0.00	237.00	10059.79
Initial Inspection of High / Extra High Voltage Installation	4	7459	7336	2	2.00	0.00	47.00	14201.10
Initial Inspection of Low Voltage Installation	4	1477	1021	2	2.00	0.00	24.00	1177.48
Initial Inspection of Medium Pressure Installation	4	14147	13049	2	2.00	0.00	52.00	1097.53
Periodical Inspection under regulation - 30	15	4866	4737	5	4.00	0.00	106.00	32248.42
	Total	29636	27764

Directorate of Electrical Safety

29636

27764

2.00

0.00

237.00

10067.71

DMIC IITGNL

92.00

0.00

Electronics Department

21.00

18.00

24.00

0.00

Film Bandhu

846

819

13.00

1.00

165.00

0.00

Food and Civil Supplies Department

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Additional Item Permission	15	751	742	11	7.00	0.00	102.00	3180.05
Approval of Testing Laboratory in Form 37	30	3	3	242	212.00	108.00	342.00	7500.00
Blood Bank Licence	30	0	0	0	0.00	0.00	0.00	0.00
Drug Sale License	30	82199	82076	7	6.00	0.00	1380.00	3107.63
Free Sale Certificate	7	95	95	10	7.00	0.00	79.00	0.00
GMP and GLP Certificate	30	142	142	44	33.00	0.00	152.00	0.00
Loan Licence of Allopathic Drugs in Form 25A	30	8	8	47	43.00	1.00	147.00	9450.00
Loan Licence of Allopathic Drugs in Form 28A	30	6	5	55	42.00	13.00	155.00	8880.00
Loan Licence of Cosmetics in Form 32A	30	9	8	37	45.50	11.00	78.00	11400.00
Loan Licence of Large Volume Parenterals/Sera and Vaccines in Form 28DA	30	0	0	0	0.00	0.00	0.00	0.00
Manufacturing and Marketing Certificate	7	116	114	14	8.00	0.00	65.00	0.00
Manufacturing Licence and Laboratory Approval - Retention and Renewal	30	67	65	17	4.00	0.00	244.00	13017.05
Manufacturing Licence of Allopathic Drugs in Form 25	30	44	42	90	60.50	5.00	213.00	9709.76
Manufacturing Licence of Allopathic Drugs in Form 28	30	14	13	58	44.00	7.00	212.00	10092.86
Manufacturing Licence of Cosmetics in Form 32	30	31	29	56	32.00	1.00	124.00	11444.19
Manufacturing Licence of Homoeopathic Drugs in Form 25C	30	9	7	135	139.00	0.00	181.00	6425.00
Manufacturing Licence of Large Volume Parenterals/Sera and Vaccines in Form 28D	30	2	1	52	52.00	0.00	0.00	0.00
Neutral Code	7	21	21	9	4.00	0.00	21.00	0.00
Non-Conviction Certificate	7	120	119	7	4.00	0.00	74.00	0.00
Performance Certificate	7	37	37	15	8.00	0.00	40.00	0.00
Registration for Medical Device Sale	15	564	555	10	8.00	0.00	56.00	3007.52
Renewal of Blood Bank Licence – Form 26G	30	0	0	0	0.00	0.00	0.00	0.00
Renewal of Homoeopathic Drug Licence	30	0	0	0	0.00	0.00	0.00	0.00
Repacking Licence of Allopathic Drugs in Firm 25B	30	3	2	36	36.00	0.00	0.00	0.00
Retention of Drug Sale Licence	15	39309	39253	1	1.00	0.00	146.00	3110.35
Test Licence – Form 29	15	244	241	18	11.00	0.00	156.00	270.00
Validity Certificate	7	39	39	14	7.00	0.00	69.00	0.00
WHO GMP Certificate /COPP	30	11	11	32	27.00	14.00	166.00	0.00
	Total	123844	123628

Food Safety and Drug Administration (Drug)

123844

123628

3.00

0.00

1380.00

3104.73

Forest and Wildlife Department

0.00

Geology and Mining

499.50

124.00

367.00

10000.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Land Allotment Service	30	367	367	26	25.00	0.00	55.00	1180.00
Request For Addition Of Projects Within Same Premises	15	0	0	0	0.00	0.00	0.00	0.00
Request for Application for Subdivision or Amalgamation of Plot	30	0	0	0	0.00	0.00	0.00	0.00
Request For Change Of Plot	30	0	0	0	0.00	0.00	0.00	0.00
Request For Change Of Projects Within Same Premises	15	3	2	27	27.50	0.00	0.00	0.00
Request For Issuance Of Certificate For Start Of Production	30	29	18	23	15.00	11.00	41.00	0.00
Request for Issuance Of NOC For Permission To Mortgage In The Favour Of Financial Institution	15	24	23	9	9.00	0.00	41.00	0.00
Request For Issuing Of Completion Certificate or Occupancy Certificate	30	10	4	33	32.00	29.00	40.00	0.00
Request for Lease Deed Execution Registration and Possession	30	1	0	0	0.00	0.00	0.00	0.00
Request for Map Approval	30	0	0	0	0.00	0.00	0.00	0.00
Request For No Dues Certificate After Full Payment	21	5	5	21	12.00	12.00	12.00	0.00
Request for Permission For Joint Mortgage	15	0	0	0	0.00	0.00	0.00	0.00
Request for Permission of Creation of Second Charge	30	0	0	0	0.00	0.00	0.00	0.00
Request for Recognition of Legal Heir After Death Of Allottee	15	4	3	21	22.00	0.00	0.00	0.00
Request for Reconstitution	30	0	0	0	0.00	0.00	0.00	0.00
Request for Restoration of Plot After Cancellation	30	0	0	0	0.00	0.00	0.00	0.00
Request for Subletting of Plot	30	0	0	0	0.00	0.00	0.00	0.00
Request for Surrender Of Plot	30	2	1	42	42.00	42.00	42.00	0.00
Request for Time Extension for setting up of Project	30	1	1	17	23.00	17.00	17.00	0.00
Request For Transfer Of Lease Deed To Financial Institution	15	0	0	0	0.00	0.00	0.00	0.00
Request for Transfer of Plot	30	1	0	0	11.00	0.00	0.00	0.00
	Total	447	424

Gorakhpur Industrial Development Authority (GIDA)

448

424

24.00

0.00

55.00

1026.09

Ground Water Department

10825

10317

29.00

0.00

874.00

4991.93

Handloom and Textiles Department

123

72.00

14.00

183.00

0.00

Home Department

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Building Plan Approval	30	11108	8872	13	9.00	0.00	700.00	0.00
e-intimation of commencement of construction	5	54	53	36	12.00	0.00	390.00	0.00
e-intimation of Plinth level completion	7	28	26	116	66.00	9.00	76.00	0.00
Map Approval	2	6085	6063	3	2.00	0.00	100.00	0.00
Occupancy cum Completion certificate	25	19	17	54	36.00	9.00	210.00	0.00
Reapply for Building Plan Approval against rejected Application	15	7826	7277	13	10.00	0.00	564.00	0.00
Revalidation(extension of validity)	30	301	275	16	11.00	0.00	474.00	0.00
	Total	25421	22583

Housing Department

25421

22583

8.00

0.00

700.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Apply for Incentive Under Data Centre Policy	30	7	7	8	3.00	2.00	24.00	0.00
Disbursement for IT and ITeS Policy of Uttar Pradesh 2022	90	1	0	0	0.00	0.00	0.00	0.00
Disbursement for Uttar Pradesh Data Center Policy 2021	90	0	0	0	0.00	0.00	0.00	0.00
Disbursement for Uttar Pradesh Electronics Manufacturing Policy 2020 (First Amendment 2022)	90	18	0	0	0.00	0.00	0.00	0.00
IT and ITeS Policy of Uttar Pradesh 2022	30	16	8	141	122.50	0.00	345.00	0.00
NOC for establishment and Maintenance of Overground telegraph infrastructure	45	13706	13554	34	35.00	0.00	648.00	9966.44
UP Data Center Policy Investment Proposal Form	90	6	1	177	177.00	177.00	177.00	0.00
Uttar Pradesh Semiconductor Policy 2024	30	5	4	225	203.50	135.00	135.00	0.00
Uttar Pradesh Electronics Manufacturing Policy 2020	30	64	41	228	211.00	76.00	491.00	0.00
Uttar Pradesh Startup Policy 2020 (1st Amendment 2022)	90	5	3	0	0.00	0.00	0.00	0.00
	Total	13828	13618

Information Technology Department

13828

13618

35.00

0.00

648.00

9929.46

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Additional Course Permission (Institutional Dept)	30	4	4	73	295.00	0.00	0.00	0.00
Building Plan Approval (Commercial Dept)	60	0	0	0	0.00	0.00	0.00	0.00
Building Plan Approval (Industry Dept)	30	1	1	171	171.00	171.00	171.00	151988.00
Calculation verification updations of deposits (Commercial Dept)	30	43	42	11	23.00	0.00	47.00	0.00
Calculation verification updations of deposits (Builder Dept)	30	40	40	21	37.50	35.00	636.00	0.00
Calculation verification updations of deposits (Group Housing Dept)	15	1	1	0	0.00	0.00	0.00	0.00
Calculation verification updations of deposits (Industry Dept)	25	231	226	27	33.50	1.00	128.00	0.00
Calculations Verifications for deposit of various due amounts (Institutional Dept)	15	49	28	15	26.00	18.00	18.00	0.00
Calculationverificationupdations of deposits (IT Dept)	30	23	14	42	93.00	59.00	663.00	0.00
Change in Constitution (CIC) (Commercial Dept)	15	0	0	0	0.00	0.00	0.00	0.00
Change in Constitution (CIC) (Industry Dept)	12	144	139	11	16.00	4.00	29.00	11888.50
Change in Constitution (CIC) (Institutional Dept)	15	12	6	58	41.50	57.00	57.00	5000.00
Change in Constitution (CIC) (IT Dept)	20	6	4	67	135.50	0.00	0.00	0.00
Change in Name (Industry Dept)	7	51	51	12	10.00	2.00	64.00	0.00
Change in Project (Industry Dept)	30	59	57	20	32.00	9.00	101.00	0.00
Change in Shareholders Trustees (Institutional Dept)	10	11	5	31	54.00	0.00	0.00	0.00
Change in ShareholdersTrustees (Commercial Dept)	15	14	14	6	5.50	5.00	19.00	0.00
Change in ShareholdersTrustees (Industry Dept)	7	79	79	16	13.00	5.00	142.00	11963.38
Change in ShareholdersTrustees (IT Dept)	15	16	12	53	62.50	0.00	0.00	0.00
Change of Address (Commercial Dept)	3	3	2	4	4.00	2.00	5.00	0.00
Change of Address (Builder Dept)	3	8	8	6	27.50	52.00	52.00	0.00
Change of Address (Group Housing Dept)	7	2	1	0	0.00	0.00	0.00	0.00
Change of Address (Industry Dept)	10	45	43	14	14.00	1.00	576.00	0.00
Change of Address (Institutional Dept)	7	12	8	51	89.00	0.00	0.00	0.00
Change of Address (IT Dept)	3	4	3	1	4.00	4.00	4.00	0.00
Change of Address for Sub-Lessee (Commercial Dept)	3	1	1	0	0.00	0.00	0.00	0.00
Change of Address Sub-Lease (Group Housing Dept)	7	3	3	39	58.50	0.00	0.00	0.00
Change of Address Sub-Lease (Builder Dept)	3	12	11	3	8.00	0.00	0.00	0.00
Change of Address Sub-Lease (Institutional Dept)	7	0	0	0	0.00	0.00	0.00	0.00
Change of Address Sub-Lease (IT Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Change of Directors (Industry Dept)	7	5	5	34	86.50	0.00	0.00	0.00
Complains in Pradhikaran diwas (Institutional Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Drinking Water/Sewage Combination (Industry Dept)	15	13	13	19	12.00	4.00	15.00	1025.71
Grant of extension for implementation of the project (Institutional Dept)	10	4	4	38	44.00	0.00	0.00	0.00
Issue of Activated Certificate(Functional Certificate) (Industry Dept)	30	942	923	22	26.00	0.00	797.00	0.00
Issue of Duplicate Papers (Commercial Dept)	20	8	7	8	12.00	7.00	43.00	0.00
Issue of Duplicate Papers (Builder Dept)	10	24	21	9	16.00	4.00	4.00	0.00
Issue of Duplicate Papers (Group Housing Dept)	5	16	16	13	37.00	0.00	0.00	0.00
Issue of Duplicate Papers (Industry Dept)	15	20	20	12	19.00	4.00	23.00	0.00
Issue of Duplicate Papers (Institutional Dept)	7	2	1	0	0.00	0.00	0.00	0.00
Issue of Duplicate Papers (IT Dept)	15	2	2	23	23.50	0.00	0.00	0.00
Issue of Functional Certificate (Commercial Dept)	30	46	46	21	26.00	0.00	78.00	0.00
Issue of Functional Certificate (Institutional Dept)	10	116	87	34	45.00	87.00	87.00	2.00
Issue of No Dues Certificate (Industry Dept)	30	1843	1771	27	35.00	0.00	572.00	0.00
Joint Name (Commercial Dept)	15	0	0	0	0.00	0.00	0.00	0.00
Joint Name (Group Housing Dept)	7	0	0	0	0.00	0.00	0.00	0.00
Joint Name (Builder Dept)	15	4	4	0	0.00	0.00	0.00	0.00
Joint Name (Industry Dept)	20	2	2	11	23.00	23.00	23.00	0.00
Joint Name (IT Dept)	15	0	0	0	0.00	0.00	0.00	0.00
Land Allotment (Institutional)	45	0	0	0	0.00	0.00	0.00	0.00
Land Allotment System (Industry Dept)	45	593	593	140	160.00	4.00	70.00	4143762.26
Land Allotment(IT and ITES)	45	0	0	0	0.00	0.00	0.00	0.00
Lease Deed Execution (Commercial Dept)	30	39	36	15	11.00	1.00	58.00	734.64
Lease Deed ution (Builder Dept)	60	2	2	0	0.00	0.00	0.00	0.00
Lease Deed ution (Group Housing Dept)	10	2118	2007	1	63.00	10.00	75.00	0.00
Lease Deed ution (Industry Dept)	30	277	266	13	33.00	2.00	56.00	503.75
Lease Deed ution (IT Dept)	45	10	9	34	21.00	1.00	210.00	750.00
Lease Deed ution(Institutional Dept)	30	27	18	87	79.50	0.00	0.00	0.00
Map Surrender Certificate (Industry Dept)	70	0	0	0	0.00	0.00	0.00	0.00
Miscellaneous Service (Commercial Dept)	15	588	584	8	12.00	0.00	100.00	0.00
Miscellaneous Service (Builder Dept)	15	6099	5897	4	20.00	1.00	365.00	0.00
Miscellaneous Service (Group Housing Dept)	15	1008	993	3	36.00	18.00	112.00	0.00
Miscellaneous Service (Industry Dept)	15	449	442	18	19.00	0.00	128.00	0.00
Miscellaneous Service (Institutional Dept)	15	188	121	36	55.00	48.00	462.00	0.00
Miscellaneous Service (IT Dept)	15	142	116	42	46.50	5.00	663.00	0.00
Mortgage of Mart (Institutional Dept)	7	27	24	34	101.00	0.00	0.00	0.00
Mortgage Permission (Commercial Dept)	7	620	618	9	9.00	0.00	203.00	1546.10
Mortgage Permission (Group Housing Dept)	5	1065	1047	2	22.00	6.00	421.00	1344.83
Mortgage Permission (Builder Dept)	7	4491	4408	2	10.00	1.00	116.00	1442.61
Mortgage Permission (Institutional Dept)	10	99	76	30	51.00	50.00	175.00	5450.00
Mortgage Permission (IT Dept)	15	129	114	25	52.00	9.00	159.00	1201.30
Mortgage Permission Cancel Withdrawal (Group Housing Dept)	5	42	42	5	32.00	40.00	40.00	0.00
Mortgage Permission Cancel Withdrawal (Industry Dept)	10	88	86	18	14.00	1.00	50.00	0.00
Mortgage Permission Cancel Withdrawal (Institutional Dept)	7	9	7	20	46.00	46.00	46.00	0.00
Mortgage Permission CancelWithdrawal (IT Dept)	7	2	2	0	0.00	0.00	0.00	0.00
Mortgage Permission OC Commercial Allottee for their shop byer commercial (Commercial Dept)	7	33	33	11	8.00	2.00	92.00	1012.86
Mortgage Permission to builders sub-lessee sub- allottee (Builder Dept)	5	14022	13697	2	8.00	1.00	534.00	1082.57
Mortgage Permission to buildersub- lesseesub-allottee (Commercial Dept)	5	271	271	7	6.00	0.00	95.00	1586.01
Mortgage Permission(Coletral) (Industry Dept)	30	198	192	28	34.00	1.00	572.00	5110.20
Mortgage Permission(Normal) (Industry Dept)	30	466	447	23	32.00	1.00	588.00	0.00
Mutation (Death Case) (Group Housing Dept)	60	346	330	7	78.00	38.00	596.00	1000.00
Mutation (Death Case) (Builder Dept)	60	867	801	14	71.00	7.00	99.00	1000.00
Mutation (Death Case) (IT Dept)	60	28	21	89	108.50	81.00	81.00	1180.00
No Dues certificate (Commercial Dept)	5	110	109	13	11.00	0.00	96.00	0.00
No Dues certificate (Builder Dept)	5	104	103	6	19.50	9.00	345.00	0.00
No Dues certificate (Group Housing Dept)	15	16	16	23	27.00	0.00	0.00	0.00
No Dues certificate (Institutional Dept)	10	372	307	36	47.00	2.00	544.00	0.00
No Dues certificate (IT Dept)	15	123	104	39	43.00	6.00	28.00	0.00
No Dues Certificate-Self Generated (Industry Dept)	1	3	3	0	0.00	0.00	0.00	0.00
One Time Payment (Commercial Dept)	20	46	46	16	21.00	2.00	86.00	0.00
One Time Payment (Builder Dept)	20	12	11	5	57.00	57.00	57.00	0.00
One Time Payment (Group Housing Dept)	20	2	0	0	0.00	0.00	0.00	0.00
One Time Payment (IT Dept)	15	18	15	51	52.00	4.00	93.00	0.00
One Time Payment (Premium Lease Rent) (Institutional Dept)	10	67	51	39	49.00	0.00	0.00	0.00
One Time Payment(Industry Dept)	25	451	441	30	31.00	0.00	158.00	0.00
Permission of Commercial Activity (Institutional Dept)	7	3	2	74	148.00	0.00	0.00	0.00
Plot Mutation after death of allottee (Industry Dept)	90	54	54	30	39.00	17.00	98.00	818.00
Possession (Industry Dept)	20	16	16	18	31.00	13.00	34.00	0.00
Refund of Excess Amount (Commercial Dept)	30	6	6	43	59.00	11.00	87.00	0.00
Refund of Excess Amount (Builder Dept)	30	39	36	16	39.00	52.00	87.00	0.00
Refund of Excess Amount (Group Housing Dept)	30	15	14	38	96.50	0.00	0.00	0.00
Refund of Excess Amount (Industry Dept)	30	66	63	25	35.00	20.00	74.00	0.00
Refund of Excess Amount (Institutional Dept)	30	11	5	31	78.00	0.00	0.00	0.00
Refund of Excess Amount (IT Dept)	30	12	10	103	67.00	43.00	60.00	0.00
Rent Permission (Commercial Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Rent Permission (Industry Dept)	20	260	257	21	23.00	0.00	666.00	5220.41
Rent Permission (IT Dept)	20	3	3	37	56.00	0.00	0.00	0.00
Reschedulement of Payment (Commercial Dept)	30	7	7	34	67.00	1.00	100.00	0.00
Reschedulement of Payment (Builder Dept)	30	24	24	12	293.00	293.00	293.00	0.00
Reschedulement of Payment (Institutional Dept)	30	4	2	47	95.00	0.00	0.00	0.00
Reschedulement of Payment (IT Dept)	30	1	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Commercial Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Group Housing Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Industry Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Institutional Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Sub lease of Farm House (Institutional Dept)	3	1	0	0	0.00	0.00	0.00	0.00
Sub-Lease Deed of Flat office shops Buyers(Sub-Lease) (Builder Dept)	3	30	29	6	5.50	0.00	0.00	0.00
Sub-Lease Deed of Flatofficeshops Buyers(Sub-Lease) (IT Dept)	3	1	1	5	5.00	0.00	0.00	0.00
Sub-Lease Deed of Mart Buyers(Sub-Lease) (Institutional Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Sub-Lease Deed of officeshops Buyers(Sub-Lease) (Commercial Dept)	3	6	6	3	5.00	3.00	9.00	1000.00
Surrender of Plot (Industry Dept)	30	4	4	13	55.00	55.00	55.00	0.00
Surrender of Plot (Institutional Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Surrender of PlotFlat (Commercial Dept)	20	0	0	0	0.00	0.00	0.00	0.00
Surrender of PlotFlat (Group Housing Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Time Extension for Construction (Commercial Dept)	5	10	10	4	7.00	4.00	8.00	0.00
Time Extension for Construction (Builder Dept)	5	75	70	6	18.50	6.00	115.00	0.00
Time Extension for Construction (Group Housing Dept)	8	107	104	3	41.00	25.00	25.00	0.00
Time Extension for Construction (Institutional Dept)	10	194	155	42	58.00	114.00	132.00	0.00
Time Extension for Construction (IT Dept)	15	53	42	47	50.50	0.00	0.00	0.00
Time Extension for Construction(Industry Dept)	35	780	751	31	40.00	0.00	572.00	0.00
Time Extension for Lease Deed (Commercial Dept)	20	0	0	0	0.00	0.00	0.00	0.00
Time Extension for Lease Deed (Group Housing Dept)	8	1	1	0	0.00	0.00	0.00	0.00
Time Extension for Lease Deed (Institutional Dept)	10	2	0	0	0.00	0.00	0.00	0.00
Time Extension for Lease Deed (IT Dept)	20	2	2	35	70.00	0.00	0.00	0.00
Time Extension for Lease Deed(Industry Dept)	30	23	23	28	34.50	12.00	64.00	0.00
Transfer Mutation of sublease office space on Death of the allottee (Commercial Dept)	7	73	71	9	9.00	2.00	38.00	1125.35
Transfer of Institutional PlotPermises (Institutional Dept)	10	19	12	40	52.00	0.00	0.00	0.00
Transfer of Mart (Institutional Dept)	10	81	70	16	47.00	22.00	22.00	5000.00
Transfer of PlotPremises on death of the Allottee (Institutional Dept)	60	1	0	0	0.00	0.00	0.00	0.00
Transfer of Property (Group Housing Dept)	10	2300	2275	2	39.00	10.00	516.00	1070.80
Transfer of Property (Industry Dept)	12	321	319	20	19.00	2.00	410.00	5240.00
Transfer of Property (IT Dept)	15	90	80	17	21.00	25.00	36.00	6490.00
Transfer of Property (Lease) (Builder Dept)	7	1426	1319	2	11.00	6.00	187.00	0.00
Transfer of Property (Sub-Lease) (Builder Dept)	7	15855	14897	1	12.00	0.00	600.00	1148.90
Transfer of Sublease Office Space (Commercial Dept)	7	900	899	10	10.00	1.00	272.00	1373.10
	Total	62464	59870

Infrastructure and Industrial Development Authority - GREATER NOIDA

62464

59870

16.00

0.00

797.00

155531.26

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt Commercial30	30	0	0	0	0.00	0.00	0.00	0.00
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt GHS	7	0	0	0	0.00	0.00	0.00	0.00
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt Industry	7	0	0	0	0.00	0.00	0.00	0.00
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt- Institutional	30	0	0	0	0.00	0.00	0.00	0.00
Acceptance of Power of Attorney given by the allottee for performance of various functions - Deptt Housing	10	3	3	17	12.00	9.00	32.00	0.00
Acceptance of Power of Attorney given by the allottee for performance of various functions - Deptt Commercial	10	0	0	0	0.00	0.00	0.00	0.00
Acceptance of Power of Attorney given by the allottee for performance of various functions - Deptt GHS	10	0	0	0	0.00	0.00	0.00	0.00
Acceptance of Power of Attorney given by the Allottee for performance of various functions - Deptt Industry	10	3	3	11	7.00	26.00	26.00	0.00
Acceptance of Power of Attorney given by the Allottee for performance of various functions - Deptt Institutional	10	1	1	9	9.00	0.00	0.00	0.00
Application for Restoration of allotment after cancellatio - Deptt Industry	7	2	2	8	8.00	7.00	7.00	0.00
Application for Restoration of allotment after cancellation - Deptt Institutional	30	8	7	29	31.00	26.00	33.00	0.00
Application for Restoration of allotment after cancellation - Deptt Commercial	30	0	0	0	0.00	0.00	0.00	0.00
Application for Restoration of allotment after cancellation - Deptt GHS	7	0	0	0	0.00	0.00	0.00	0.00
Building Plan Approval	2	738	458	64	9.00	0.00	490.00	51506.61
Calculation for deposit of various due amounts - Deptt Housing	5	987	983	5	6.00	1.00	33.00	0.00
Calculation for deposit of various due amounts - Deptt Residential	5	628	620	15	8.00	0.00	265.00	0.00
Calculation For Deposit Of Various Dues Amount - Dept Commercial	5	389	382	4	5.00	0.00	30.00	0.00
Calculation For Deposit Of Various Dues Amount - Dept Institutional	5	267	259	4	3.00	0.00	67.00	0.00
Calculation of Dues	5	1853	1765	3	4.00	0.00	327.00	0.00
Calculation of dues - Deptt Group Housing	15	6	4	6	6.00	5.00	10.00	0.00
Change in constitutions - Deptt Commercial	10	54	51	12	10.00	0.00	96.00	5900.00
Change in constitutions - Deptt GNS	10	1	1	4	4.00	4.00	4.00	5900.00
Change in constitutions - Deptt Housing	10	1	1	26	26.00	0.00	0.00	0.00
Change in constitutions - Deptt Industry	10	700	593	8	7.00	0.00	37.00	5900.00
Change in constitutions - Deptt Institutional	10	175	159	10	10.50	0.00	26.00	5900.00
Change in constitutions - Deptt Residential	10	8	8	10	9.50	0.00	23.00	5900.00
Conversion of Industrial plot from Industrial Land use to Industrial facilities - Deptt Industry	30	0	0	0	0.00	0.00	0.00	0.00
Ending/Occupancy Certificate	90	0	0	0	0.00	0.00	0.00	0.00
Execution of lease deed - Deptt Housing	3	235	199	13	10.00	1.00	88.00	0.00
Execution Of Lease Deed - Deptt Industry	3	108	93	3	2.00	0.00	32.00	0.00
Execution of lease deed - Deptt Residential	3	255	245	23	16.00	0.00	118.00	0.00
Extension of time period - Deptt GHS	15	0	0	0	0.00	0.00	0.00	0.00
Extension of time period - Deptt Housing	10	0	0	0	0.00	0.00	0.00	0.00
Extension of time period - Deptt rewsidential	10	524	500	20	11.00	0.00	245.00	0.00
Extension Of Time Period For Implementing The Project Construction Of Plot - Dept Commercial	10	10	7	9	10.50	6.00	34.00	0.00
Extension Of Time Period For Implementing The Project OR Construction Of Plot -Dept Institutional	10	583	565	9	9.00	0.00	47.00	0.00
Functional Certificate	10	2914	2706	9	8.00	0.00	347.00	0.00
Grant OF Mortgage - Deptt Industry	10	2416	2305	6	6.00	0.00	44.00	5900.00
Grant of mortgage- Deptt Commercial	10	360	333	6	6.00	0.00	59.00	5900.00
Grant of Mortgage- Deptt Institutional	10	832	802	8	8.00	0.00	30.00	5900.00
Grant of Mortgage Permission - Deptt Housing	10	1901	1782	15	10.00	0.00	227.00	1001.51
Grant of Mortgage Permission - Deptt Residential	10	1998	1949	10	6.00	0.00	280.00	1000.00
Issue of duplicate papers - Deptt Commercial	5	20	18	5	5.00	3.00	9.00	0.00
Issue of duplicate papers - Deptt GHS	5	3	1	44	44.00	0.00	0.00	0.00
Issue of duplicate papers - Deptt Housing	5	97	72	17	13.00	2.00	90.00	0.00
Issue of duplicate papers - Deptt Industry	3	218	185	4	4.00	0.00	20.00	0.00
Issue of duplicate papers - Deptt Institutional	5	5	5	9	9.00	7.00	15.00	0.00
Issue of duplicate papers - Deptt Residential	5	163	160	11	7.00	1.00	59.00	0.00
Issue Of Functional Certificate - Dept Commercial	10	918	806	8	7.00	0.00	72.00	0.00
Issue Of Functional Certificate - Dept Institutional	10	2355	2311	8	8.00	0.00	38.00	0.00
Issue of Mutation letter after receipt of copy of the Transfer Deed - Deptt Commercial	7	471	442	5	6.00	0.00	19.00	0.00
Issue of Mutation letter after receipt of copy of the Transfer Deed - Deptt- Institutional	7	185	182	5	5.00	0.00	17.00	0.00
Issue of Mutation letter after receipt of copy of the Transfer Deed - Deptt Residential	10	2046	2002	11	6.00	0.00	261.00	0.00
Issue of Mutation letter after receipt of the copy of the Transfer Deed - Deptt Industry	7	881	864	2	2.00	0.00	20.00	0.00
Issue of Mutation letter after receiptof copy of the Transfer Deed - Deptt GHS	7	248	245	10	8.00	1.00	69.00	0.00
Issue Of No Dues Certificate - Dept Commercial	5	1731	1707	4	4.00	0.00	92.00	0.00
Issue Of No Dues Certificate - Dept Institutional	5	1111	1029	4	3.00	0.00	146.00	0.00
issue of no dues certificate - Deptt Group Housing	15	40	38	34	11.00	1.00	420.00	0.00
Issue of No dues Certificate - Deptt Housing	5	3984	3942	5	4.00	0.00	259.00	0.00
Issue of No Dues Certificate - Deptt Residential	5	3199	3157	11	5.00	0.00	314.00	0.00
Land Allotment - Deptt Institutional	60	0	0	0	0.00	0.00	0.00	0.00
Land Allotment System	45	238	238	1	25.00	0.00	79.00	5900.00
Mortgage permission for construction purpose - Deptt Group Housing	10	128	124	11	8.00	0.00	63.00	1087.59
Mutation Of Land	10	1735	1649	7	7.00	0.00	360.00	5900.00
No Dues Certificate	5	7320	7101	3	3.00	0.00	979.00	0.00
Permission for amalgamationdeamalgamation of indusrtial plots - Deptt Industry	30	6	5	56	34.00	8.00	122.00	0.00
Permission for co-allotteeship - Deptt GHS	10	0	0	0	0.00	0.00	0.00	0.00
Permission for co-allotteeship - Deptt Housing	10	6	5	13	12.00	9.00	30.00	1000.00
Permission for Co-Allotteeship - Deptt Residential	10	40	39	14	11.00	1.00	63.00	1000.00
Rejection Acceptance of Restoration of allotment - Deptt Housing	30	0	0	0	0.00	0.00	0.00	0.00
Renting of Premises	10	1218	1102	8	8.00	0.00	78.00	0.00
Renting Permission - Dept Institutional	10	168	162	10	10.00	0.00	28.00	0.00
Submission of Document - Deptt Commercial	3	333	323	3	3.00	0.00	53.00	0.00
Submission of Document - Deptt Housing	3	0	0	0	0.00	0.00	0.00	0.00
Submission of Document - Deptt Industry	3	1394	1324	2	2.00	0.00	119.00	0.00
Submission of Document - Deptt Institutional	3	243	240	3	3.00	0.00	19.00	0.00
Surrender Certificate	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt GHS	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Housing	7	1	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Commercial	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Industry	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Institutional	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Residential	15	0	0	0	0.00	0.00	0.00	0.00
Time Extension	10	1630	1527	10	10.00	0.00	44.00	0.00
Transfer of Flat House - Deptt Housing	10	3686	3438	14	10.00	0.00	267.00	1002.21
Transfer of Flat or House - Deptt GHS	10	273	271	8	6.00	0.00	76.00	1013.85
Transfer of GH Plot- Deptt GHS	10	2	2	68	68.00	0.00	0.00	1180.00
Transfer Of Plot - Dept Institutional	10	651	629	7	7.00	0.00	36.00	5900.00
Transfer of PlotPermises - Deptt Residential	10	2478	2406	11	7.00	0.00	245.00	1000.00
Transfer Premises - Dept Commercial	10	528	480	8	7.00	0.00	94.00	5900.00
ution Of Lease Deed - Deptt Commercial	3	10	10	6	5.50	3.00	10.00	0.00
	Total	57723	55027

Infrastructure and Industrial Development Authority - NOIDA

57723

55027

5.00

0.00

979.00

1496.87

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Addition Alteration of Sanctioned Map	15	27	25	19	14.00	6.00	91.00	431584.39
Amalgamation of Plots - Post Allotment	50	0	0	0	0.00	0.00	0.00	0.00
Application for Issuance of Unique Id for Private Industrial Park	60	2	0	0	0.00	0.00	0.00	0.00
Application for Right of Way	20	0	0	0	0.00	0.00	0.00	0.00
Application for Seeking Incentive Under Warehousing and Logistics Policy 2022	45	90	43	146	95.00	48.00	397.00	10488.89
Building Plan Approval	15	735	719	10	9.00	0.00	236.00	11892.92
Completion Certificate	30	18	15	25	53.50	12.00	12.00	102799.00
Land Allotment System	21	825	728	31	25.00	1.00	97.00	371.52
Online facility for payment of Dues	1	935	935	1	0.00	0.00	39.00	518751.87
Online payment of reservation money	15	27	27	3	0.00	0.00	40.00	1305837.93
OTS Scheme for Maintenance Dues	5	3885	3885	1	1.00	0.00	315.00	96773.29
Re-Apply for Building Plan Approval Against Rejected Application	15	222	220	11	9.00	0.00	148.00	0.00
Re-apply for Building Plan Approval Against Rejected Application (OBPAS)	15	194	183	31	12.00	0.00	413.00	21670.15
Request for addition of products within same premises use	20	120	102	13	12.50	0.00	28.00	2278.62
Request for Amalgamation of Plots Post Allotment (OBPAS)	50	112	91	40	50.00	31.00	110.00	498018.20
Request for application for subletting of Plot	30	736	618	26	26.50	3.00	105.00	2329.97
Request for change of project within same premises use	20	505	469	12	10.00	0.00	53.00	2180.07
Request for establishment of additional unit within same premises use	30	4	4	49	55.50	20.00	20.00	1180.00
Request for handover of Lease Dead to the Lessee	20	371	321	14	14.00	0.00	55.00	0.00
Request for issuance of certificate for start of production	20	6606	6084	14	15.00	0.00	238.00	2.76
Request for issuance of NOC for permission to mortgage in favour of financial institution	20	4892	4585	9	7.00	0.00	382.00	3.02
Request for lease deed ution and registration	120	8327	7504	63	60.00	0.00	246.00	2250.60
Request for New Sanction Building Plan Application	15	2434	2284	22	10.00	0.00	471.00	172179.13
Request for no dues certificate after full payment	30	1045	930	15	12.00	0.00	137.00	0.00
Request for outstanding dues position	7	1114	1112	5	5.00	0.00	98.00	0.00
Request for permission for creation of second charge in favour of financial institution	20	54	51	12	11.00	0.00	21.00	0.00
Request for permission for joint mortgage	20	98	88	13	13.50	0.00	87.00	0.00
Request for recognition of legal heir after death of Allottee	30	694	628	20	22.00	0.00	129.00	2666.94
Request for reconstitution Allottee firm company etc	30	810	747	27	26.00	1.00	110.00	3728.14
Request for restoration of plot after cancelation	30	68	52	28	27.00	11.00	97.00	2297.89
Request for Subdivision of Plot (OBPAS)	45	68	54	47	45.00	40.00	114.00	5911.29
Request for surrender of plot and refund of refundable amount	35	119	116	16	14.00	0.00	74.00	0.00
Request for time extension for setting up of Project	30	1344	1250	23	23.00	0.00	147.00	25775.92
Request for transfer of lease deed to financial institution	20	1734	1661	8	7.00	0.00	240.00	2.60
Request for transfer of plot	30	4866	4708	14	11.00	0.00	184.00	797984.64
Reschedulement of Dues	20	0	0	0	0.00	0.00	0.00	0.00
Revalidation of Sanctioned Map	15	0	0	0	0.00	0.00	0.00	0.00
Revision of Sanctioned Map	15	3	3	10	6.00	6.00	18.00	1079645.67
	Total	43084	40242

Infrastructure and Industrial Development Authority - UPSIDA

43263

40245

13.00

0.00

471.00

146291.86

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Approval of surrender certificate	30	0	0	0	0.00	0.00	0.00	0.00
Building Plan Approval	15	160	114	35	9.00	0.00	189.00	861.39
Completion Certificate	30	15	13	125	53.50	29.00	320.00	1691.67
Issuance of No dues Certificate	25	516	500	16	16.00	0.00	71.00	0.00
Issuance of working certificate	90	9	9	73	82.00	66.00	90.00	1000.00
Land Allotment System	21	3707	3678	26	25.00	0.00	203.00	0.00
Mutation of plot after death of allotte	90	41	38	73	76.50	8.00	123.00	2477.31
WaterSewage Connection	15	0	0	0	0.00	0.00	0.00	0.00
	Total	4448	4352

Infrastructure and Industrial Development Authority - YEIDA

4448

4352

25.00

0.00

320.00

93.92

Invest UP

57.00

231.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Front end Land Subsidy under UP FDI Policy 2023	30	16	10	141	230.00	50.00	325.00	0.00
Application for LOC to COE Under IIEPP 2022	30	2	2	147	295.00	0.00	0.00	0.00
Application for LOC to Infrastructure Projects Under IIEPP 2022	30	9	5	102	118.00	0.00	0.00	0.00
Application for LOC under FDI 2023	30	1	0	0	0.00	0.00	0.00	0.00
Application for Mega Mega Plus and Super Mega Industrial Undertakings under IIEPP Policy 2022	30	63	34	214	209.50	129.00	566.00	0.00
Application for Small Medium and Large Industrial Undertakings under IIEPP Policy 2022	30	63	52	120	133.00	111.00	406.00	0.00
Apply for LOC under Bioplastic Policy 2024 for Anchor Units	30	1	0	0	0.00	0.00	0.00	0.00
Disbursement under IIEPP-2022 for Mega and plus (Super mega and ultra mega)	300	2	0	0	0.00	0.00	0.00	0.00
Disbursment under IIEPP-2022 for Large Applications	300	6	0	0	0.00	0.00	0.00	0.00
Front End Land Subsidy Under MMLP 24	60	1	0	0	0.00	0.00	0.00	0.00
Incentive for Manufacturing Unit under EV Manufacturing and Mobility Policy 2022	90	0	0	0	0.00	0.00	0.00	0.00
Incentive for Service Unit under EV Manufacturing and Mobility Policy 2022	90	2	2	99	99.50	0.00	0.00	0.00
Mega, Mega Plus and Super Mega Industrial Undertakings	30	0	0	0	0.00	0.00	0.00	0.00
Mega, Mega Plus and Super Mega Industrial Undertakings	30	93	92	7	6.00	0.00	95.00	0.00
Small, Medium and Large Industrial Undertakings	30	434	432	48	57.00	1.00	107.00	0.00
Small, Medium and Large Industrial Undertakings	30	0	0	0	0.00	0.00	0.00	0.00
Stamp Duty Exemption under FDI Policy 2023	21	9	3	113	101.00	101.00	101.00	0.00
Stamp Duty Exemption under Industrial Policy 2022	21	31	26	54	37.50	1.00	385.00	0.00
	Total	733	658

Invest UP

733

658

57.00

0.00

566.00

0.00

Irrigation and Water Resources Department

0.00

Medical Health Department

139

132

32.50

0.00

769.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Acknowledgement within 72 hrs under UP MSME Act 2020	3	73	54	37	8.00	6.00	37.00	0.00
Common Incentive Under UP MSME Policy 2022	100	812	376	108	63.00	59.00	437.00	0.00
Mukhyamantri Yuva Swarojgar Yojana	7	42978	41154	3	2.00	0.00	178.00	0.00
ODOP Vitta Poshan Sahayata Yojana	7	18919	18096	3	2.00	0.00	124.00	0.00
Stamp Duty Exemption under UP MSME Policy 2022	21	857	656	68	25.00	0.00	513.00	0.00
	Total	63639	60336

MSME Department

63639

60336

2.00

0.00

513.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application form for disbursal of incentives for Small, Medium and Large Industrial Undertakings	30	12	1	387	387.00	387.00	1018.00	0.00
Application form for disbursement of incentives for Mega, Mega Plus and Super Mega Industrial Undertakings	30	2	2	434	434.50	174.00	969.00	0.00
Application form for Reimbursment of Deposited GST for Mega, Mega Plus and Super Mega Industrial Undertakings	30	2	1	358	358.00	358.00	456.00	0.00
Application form for Reimbursment of Deposited GST for Small, Medium and Large Industrial Undertakings	30	10	2	527	527.50	387.00	668.00	0.00
Application form for sanction of incentives for Small, Medium and Large Industrial Undertakings	30	43	24	210	182.50	1.00	894.00	0.00
Application form for sanction of incentives vide Letter of Comfort for Mega, Mega Plus and Super Mega Industrial Undertakings	30	22	5	222	198.00	16.00	689.00	0.00
Application form for Subsidy for Mega, Mega Plus and Super Mega Industrial Undertakings	30	0	0	0	0.00	0.00	0.00	0.00
Application form for Subsidy for Small, Medium and Large Industrial Undertakings	30	7	2	520	520.50	387.00	654.00	0.00
Module for Disbursement -Incentive for Large and Mega Units for IIEPP- 2017	120	2	0	0	0.00	0.00	0.00	0.00
Post COVID-19 Accelerated Investment Promotion Policy for Backward Regions-Application Form for Sanction of Incentive	60	0	0	0	0.00	0.00	0.00	0.00
	Total	100	37

PICUP

100

209.00

1.00

1018.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Authorization and Registration under E-Waste (Management) Rules 2016	120	203	200	37	27.00	1.00	160.00	23333.33
Authorization of Processing Recycling Treatment and Disposal of Solid Waste under the Solid Waste Management Rules 2016	60	32	28	39	22.00	1.00	77.00	62000.00
Authorization under Bio Medical Waste Management Rules 2016	90	49755	48895	8	6.00	0.00	204.00	1971.09
Authorization Under the Construction And Demolition Waste Manegement Rules 2016	90	3	3	126	97.00	97.00	97.00	125000.00
Authorization under the Hazardous and Other Wastes (Management and Transboundary Movement) Rules 2016	120	2506	2440	33	26.00	0.00	177.00	45477.45
Auto renewal of valid Consent to Establish (CTE) issued under Water (Prevention and Control of Pollution) Act 1974 and Air (Prevention and Control of Pollution) Act 1981 only for green Category of Industries	10	6	6	7	6.50	6.00	19.00	4333.33
Auto renewal of valid Consent to Operate (CTO) issued under Air (Prevention and Control of Pollution) Act 1981 only for Green Category of Industries	10	180	178	8	8.00	0.00	58.00	26264.82
Auto renewal of valid Consent to Operate (CTO) issued under Water (Prevention and Control of Pollution) Act 1974 only for Green Category of Industries	10	176	175	8	8.00	0.00	58.00	26721.57
Consent to Establish Under Air and Water Act(NOC)	120	15224	14874	15	11.00	0.00	300.00	12792.31
Consent to Operate under the Air (Prevention and Control of Pollution) Act 1981	120	1051	1049	10	6.00	0.00	192.00	24600.07
Consent to Operate under the Water (Prevention and Control of Pollution) Act 1974	120	950	950	11	7.00	0.00	322.00	27392.69
Consolidated Form for Consent under Water Act 1974 Air Act 1981 and authorization under the Hazardous and Other Wastes (Management and Transboundary Movement) Rules 2016	120	47735	47134	13	9.00	0.00	232.00	58674.56
Intimation under section 29 of Air Act	1	1	1	58	58.00	5.00	58.00	0.00
No increase in Pollution Load	7	85	85	9	5.00	0.00	35.00	0.00
Registration of Refurbishers under the Batteries( Management and Handling) Rules 2016	30	15	15	32	32.00	3.00	63.00	21000.00
Registration under Plastic Waste Management Rules 2016	90	96	96	18	14.50	0.00	144.00	10000.00
	Total	118018	116129

Pollution Control Board

118018

116129

8.00

0.00

322.00

23480.84

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
PWD NOC For Setting up of petroleum retail outlet	15	0	0	0	0.00	0.00	0.00	0.00
ROAD CUTTING FEE ESTIMATION	7	1979	1707	15	9.00	0.00	180.00	0.00
ROAD CUTTING PERMISSION	7	823	798	18	10.00	0.00	226.00	13453.82
Road Cutting Permissions	7	99	92	56	42.00	6.00	471.00	387120.32
	Total	2901	2597

Public Works Department

2901

2597

9.00

0.00

471.00

17353.25

Registrar Firms Societies and Chits

11605

11486

5.00

0.00

64.00

5000.00

Satharia Industrial Development Authority

18.00

13.00

21.00

590.00

Tourism Department

2015

1793

17.00

0.00

360.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Berthing Terminal Under Logistics and Warehousing Policy 2022	90	0	0	0.00	0.00	0.00	0.00
Application for Cargo Terminal Under Logistics and Warehousing Policy 2022	90	16	0	0.00	0.00	0.00	0.00
Application for Inland Vessel Terminal Under Logistics and Warehousing Policy 2022	90	0	0	0.00	0.00	0.00	0.00
Application for Trucker Park Under Logistics and Warehousing Policy 2022	90	0	0	0.00	0.00	0.00	0.00
	Total	16

Transport Department

0.00

U.P.Expressways Industrial Development Authority(UPEIDA)

60.00

1.00

363.00

15152848.53

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
online delivery of signage license	30	0	0	0	0.00	0.00	0.00	0.00
Online Industrial Water Connection	30	9	4	309	236.50	0.00	4.00	8.33
Trade License	30	217	188	108	43.00	1.00	742.00	6679.45
ULB NOC for setting up of petroleum retail outlet	15	0	0	0	0.00	0.00	0.00	0.00
	Total	226	192

Urban Development Department

226

192

44.00

0.00

742.00

6558.89

Uttar Pradesh Fire Services

62383

53090

5.00

0.00

396.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Power Connection	372	18760	18368	67	29.00	0.00	1386.00	555695.70
Power Connection (Inactive)	30	0	0	0	0.00	0.00	0.00	0.00
Site Inspection and Estimation Service	30	32158	31212	15	16.00	0.00	456.00	3424.53
Temporary Power Connection	10	0	0	0	0.00	0.00	0.00	0.00
	Total	50918	49580

Uttar Pradesh Power Corporation Limited

50949

49582

18.00

0.00

1444.00

219511.29

Registration/Renewal Granted Dashboard

Department Name

Service Name

Department Wise Licenses/NOC Application Status

Received
44810 Disposed
44374 Pending
436

Queries & Grievances Dashboard

Department Name

Department Level Grievance Status

Department Experience

Department Wise User Feedback Status

Avg. Time taken for Approval/Disbursal(in Days)

Dashboard

Progress Chart

Total Applied Applications

+

+

=

Online Single Window System Dashboard

Registration/Renewal Granted Dashboard

Department Wise Licenses/NOC Application Status

Queries & Grievances Dashboard

Department Level Grievance Status

Department Experience

Department Wise User Feedback Status

Incentive Granted Dashboard

Sanction of incentives for Small, Medium and Large Industrial Undertakings

Disbursal of incentives for Small, Medium and Large Industrial Undertakings

Sanction of incentives vide Letter of Comfort for Mega, Mega Plus and Super Mega Industrial Undertakings

Disbursment of incentives for Mega, Mega Plus and Super Mega Industrial Undertakings

Subsidy for Small, Medium and Large Industrial Undertakings

Reimbursment of Deposited GST for Small, Medium and Large Industrial Undertakings

Subsidy for Mega, Mega Plus and Super Mega Industrial Undertakings

Reimbursment of Deposited GST for Mega, Mega Plus and Super Mega Industrial Undertakings

Land Alloted against Applications

Land Allotment Report